Role Summary
The VP, Analytics will lead portfolio analytics for the Amazon Credit and Payment portfolio, delivering insights, strategic initiatives, and decision‑making frameworks that support next‑generation growth strategy, improve portfolio performance, and enhance customer experience (including Amazon product ratings). This role partners closely with Amazon Client and internal stakeholders across Marketing, Credit, Finance, Product, and Operations to develop portfolio segmentation, forecasting, lifecycle measurement, and test‑and‑learn analytics.
Responsibilities
- Lead end‑to‑end analytics delivery: problem definition, data sourcing/mining, analysis, insight synthesis, and executive‑ready recommendations.
- Partner with Marketing, Finance, and Client teams to design and evaluate lifecycle and targeted campaigns, including segmentation strategy, test design, channel/touchpoint recommendations, and cost/benefit analysis.
- Drive ongoing portfolio performance reviews (KPI trends and diagnostics, portfolio segmentation, product KPIs) to inform business strategy and marketing prioritization.
- Build and evolve dashboards and reporting to monitor performance, diagnose drivers, and support timely decision‑making.
- Deliver campaign measurement and optimization analytics; reinforce a “test and learn” culture through continuous testing.
- Collaborate cross‑functionally (Product, Marketing, Finance, Credit, Operations) to improve customer experience while achieving growth and profitability goals.
- Provide leadership and coaching to analysts; prioritize work across onshore and offshore teams to ensure high‑quality, on‑time delivery.
- Act as an analytics and strategy advisor for large initiatives, leading measurement approach, analysis, and performance readouts.
- Perform other duties and/or special projects as assigned.
Qualifications
- Bachelor’s degree or equivalent (e.g., High School Diploma / GED) with 9+ years of relevant experience in marketing/portfolio analytics within financial services, credit cards, payments, or retail finance.
- 7+ years of professional experience, including at least 3+ years in analytics within platform, commercial, or portfolio contexts focused on business growth or marketing analytics.
- 3+ years experience using statistical analysis and data warehouse tools (SAS, SQL, Python, and/or R).
- 3+ years leading large‑scale analytics projects.
- 1+ year experience in a client‑facing role influencing business decisions.
- Ability and flexibility to travel for business as required.
Desired Characteristics
- Degree in a quantitative field (Statistics, Engineering, Economics, Mathematics) preferred; advanced degree a plus.
- 3+ years in platform, commercial, portfolio or marketing analytics, ideally in financial services, credit card payments, or retail finance.
- Credit card product and lifecycle marketing analytics experience preferred.
- Experience in consumer financial services, credit card payments, retail, fintech, or consulting with a consumer data analytics focus.
- Strong problem‑solving skills and ability to progress with minimal supervision in ambiguous scenarios.
- Hands‑on SQL and SAS skills; visualization/dashboard experience in Tableau or Birst.
- Expertise in segmentation and targeting; advanced proficiency in Excel and PowerPoint.
- Experience leveraging external/third‑party data to drive growth.
- Strong executive communication skills and ability to influence senior stakeholders.
- Demonstrated ability to operate in a fast‑paced, matrixed environment with both strategic and hands‑on work.
Requirements
- Must be 18 years of age or older.
- Must have a high school diploma or equivalent; a bachelor’s degree or higher preferred.
- Legal authorization to work in the United States is required; visa sponsorship is not available.
- Willing to take a drug test, submit to a background investigation, and provide fingerprints as part of the onboarding process.
- Must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
Compensation
Salary range: $135,000–$230,000 USD annually. Eligible for an annual bonus based on individual and company performance.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
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