Kohl's Peru
As Store Manager, you will provide oversight and leadership for the entire store team. You are the primary leader for delivering customer experience and associate engagement. You will teach, coach, and develop associates to deliver excellent service, merchandising expertise, and consistent operational execution. You will be accountable for the overall results and success of all key performance measures, with a primary goal of driving sales and profitability.
What Youll Do
Guide profitable sales, meet store financial plans, and accomplish performance goals through strategic decisions and leadership of the store team Achieve payroll plan by managing store schedules, monitoring labor costs, and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is sufficiently staffed Recruit and make hiring, pay, and termination decisions for all levels of store personnel including management Manage associate relations issues including performance management, and ensure associates follow company policies Manage the training process for new hires on Kohls culture, product knowledge, selling practices, and other responsibilities, holding all associates accountable to individual goals (e.g., credit, loyalty) Coach store team to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required directives such as price changes and ticketing procedures Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed, and partnering with Loss Prevention Ensure store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising based on layout, adjacencies, and store needs; ensure product is displayed clearly, understandably, and compellingly Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment Create a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates, ensuring speed of point of sale and customer service standards are exceeded All manager roles at Kohls are responsible for: Managing with integrity, honesty, and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Modeling, enforcing, and providing guidance to associates Demonstrating, coaching, and developing a customer service mindset, including techniques, anticipating needs, and resolving issues Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation, including accurate pricing and signing Monitoring and adjusting resources to support customer needs and workload demands Assessing KPIs to make informed business decisions that drive store results Managing talent, including hiring, training, developing, and supervising Completing tasks within established timeframes Training, monitoring, and reinforcing company policies, procedures, standards, and guidelines Adhering to safety policies and ensuring the safety of associates and customers Other responsibilities as assigned What Skills You Have
Required Must be 18 years of age or older Experience supervising 20 or more associates, including performance management and employment decisions Great communication and interpersonal skills Excellent decision-making and problem-solving skills Strong people management and talent development skills Flexible availability, including days, nights, weekends, and holidays Preferred Experience in retail, preferably in a managerial role Supervising 50 or more associates, including performance management College degree or equivalent education and 3-4 years experience in retail or similar industry Essential Functions
The requirements listed below are representative of functions you will be required to perform, but additional functions may be assigned. Kohls may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made for individuals with disabilities. Ability to perform the "What Youll Do" responsibilities Complete company training programs Comply with dress code requirements Basic math, reading skills, legible handwriting, and basic computer operation Operate communication devices, scanners, and other technology as directed Maintain prompt and regular attendance and meet scheduling requirements Physical Requirements Lift up to 50 lbs frequently and over 50 lbs with assistance Climb, squat, stoop, kneel, crouch, reach, lift, grasp, push, and pull regularly Stand/walk for at least 9 hours Visually verify information and merchandise Comply with health and safety standards
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Guide profitable sales, meet store financial plans, and accomplish performance goals through strategic decisions and leadership of the store team Achieve payroll plan by managing store schedules, monitoring labor costs, and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is sufficiently staffed Recruit and make hiring, pay, and termination decisions for all levels of store personnel including management Manage associate relations issues including performance management, and ensure associates follow company policies Manage the training process for new hires on Kohls culture, product knowledge, selling practices, and other responsibilities, holding all associates accountable to individual goals (e.g., credit, loyalty) Coach store team to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required directives such as price changes and ticketing procedures Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed, and partnering with Loss Prevention Ensure store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising based on layout, adjacencies, and store needs; ensure product is displayed clearly, understandably, and compellingly Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment Create a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates, ensuring speed of point of sale and customer service standards are exceeded All manager roles at Kohls are responsible for: Managing with integrity, honesty, and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Modeling, enforcing, and providing guidance to associates Demonstrating, coaching, and developing a customer service mindset, including techniques, anticipating needs, and resolving issues Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation, including accurate pricing and signing Monitoring and adjusting resources to support customer needs and workload demands Assessing KPIs to make informed business decisions that drive store results Managing talent, including hiring, training, developing, and supervising Completing tasks within established timeframes Training, monitoring, and reinforcing company policies, procedures, standards, and guidelines Adhering to safety policies and ensuring the safety of associates and customers Other responsibilities as assigned What Skills You Have
Required Must be 18 years of age or older Experience supervising 20 or more associates, including performance management and employment decisions Great communication and interpersonal skills Excellent decision-making and problem-solving skills Strong people management and talent development skills Flexible availability, including days, nights, weekends, and holidays Preferred Experience in retail, preferably in a managerial role Supervising 50 or more associates, including performance management College degree or equivalent education and 3-4 years experience in retail or similar industry Essential Functions
The requirements listed below are representative of functions you will be required to perform, but additional functions may be assigned. Kohls may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made for individuals with disabilities. Ability to perform the "What Youll Do" responsibilities Complete company training programs Comply with dress code requirements Basic math, reading skills, legible handwriting, and basic computer operation Operate communication devices, scanners, and other technology as directed Maintain prompt and regular attendance and meet scheduling requirements Physical Requirements Lift up to 50 lbs frequently and over 50 lbs with assistance Climb, squat, stoop, kneel, crouch, reach, lift, grasp, push, and pull regularly Stand/walk for at least 9 hours Visually verify information and merchandise Comply with health and safety standards
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