Business Office Clerk

• The Business Office Clerk will work with other departments on the inquiry process and pre-admission approval of clients.
• Verify that all pre-certification/pre-authorizations are done upon admission and all requirements for third-party payments are met including all required paperwork needed for any collection of accounts.
• Accept co-pays from clients upon admission and set up payments/collect balances on discharge of clients.
• Schedule dates and times for admissions.
• Welcome the clients and their families and complete the admission process.
• Notify staff regarding admission and discharge dates.
• Responsible for assisting in the management of the Accounts Receivable, insurance verification, financial counseling to client and/or responsible party and insurance billing.
• Assist with the entire collection process including collection calls (which may require occasional evening work) and interface with attorneys and collection agencies as needed.
• Assist in the month-end processing of the accounts receivable system, preparing statements and General Ledger entries as well as keeping a daily census record and balancing at the end of the month.
• Process and bill all third-party insurance claims according to The Walker Center's policy and follow-up on pending claims until paid. Upon payment of claims, they will check insurance payments for accuracy and audit client accounts for accuracy and prepare contractual adjustments/client refunds for Business Office Manager's approval as needed.
• Assists with answering phone calls as a part of front office staff as well as any other duties as assigned. Contributes to team effort by accomplishing related tasks as needed.

Requirements

• High School Graduate or equivalent required, continued education or Associate degree preferred. Excellent oral and written communication skills and ability to interact effectively with people.
• Proficient in computer and scheduling software use. Must be able to operate a variety of machinery and equipment including a computer, printer, photocopier, facsimile machine, and telephone. This position requires: walking, standing, bending, stooping, pushing, pulling, lifting, typing (type between 60 and 80wpm), and repetitive motions.
• Self-identified person in recovery from a Substance Use Disorder must have the ability to demonstrate sobriety, self-care, integrity, emotional sobriety, stability of personal wellbeing, ability to communicate needs, working self-awareness and be a low risk to harm self and others.
• Must pass pre-hire requirements including a criminal background check , UA , and TB test. Must be CPR certified within ninety (90) days of hire.

Salary Description
Starting at $16.00