Job DescriptionWe're looking for a Senior Systems Tech Analyst to support a core P&C Insurance enterprise application focused on Medical Bill processing. This is a hands-on technical role, not a traditional BA/QA position. The ideal candidate will have a strong background in SQL, .NET system analysis, API testing, and log/debug analysis, with the ability to interpret technical designs and contribute to architecture discussions in addition to functional design. You'll partner closely with developers, architects, and business users, and play a critical role in both day-to-day support and the upcoming full system rewrite.Key Responsibilities:•Collaborate with development teams to map system dependencies, data flow, and component-level interactions.•Create and maintain technical documentation (e.g., data mappings, service contracts, sequence diagrams) using available tools.•Write and debug T-SQL queries, stored procedures, and scripts for data validation and troubleshooting.•Translate business requirements into user stories with well-defined acceptance criteria and technical annotations in Jira.•Analyze system behavior using application logs, error traces, and SQL Server Profiler.•Act as a point of contact for production support escalations, working across infrastructure, development, and database teams.•Drive impact analysis for change requests and assess downstream effects across systems.•Read and interpret .NET application code (C#) to understand business rules and identify root causes of issues.•Use Postman and Swagger UI to test and validate RESTful APIs and investigate integration points.•Participate in Agile ceremonies including backlog grooming, sprint planning, and retrospectives.•Coordinate with QA to define test scenarios and perform functional validations using technical datasets and mock API calls.Qualifications•~10 years of experience, including at least 3-5 in technical BA or hybrid BA/developer roles.•Proficient in SQL Server - complex joins, CTEs, window functions, query optimization basics.•Familiarity with .NET applications - can read and follow business logic in C# and understand architectural structure.•Experience working with API testing tools like Postman and documentation tools like Swagger.•Understanding of log analysis, error handling, and triage processes across distributed applications.•Experience with Jira and Agile methodologies in a cross-functional delivery environment.•Strong communication and coordination skills with both technical and non-technical audiences.•Experience in claims processing and medical billing systems.•Familiarity with DevOps concepts, CI/CD pipelines, or Git-based source control systems.About UsChubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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