Senior Manager Gift Card Program
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
MGM Resorts International is seeking a Senior Manager to lead our Gift Card Program, part of our Loyalty Marketing team focused on financial partnerships. This high-impact role blends marketing, analytics, operations, and vendor management, offering the opportunity to build a best-in-class program that drives revenue and brand loyalty across our iconic destinations.
The day-to-day responsibilities include:
- Own and manage the full gift card lifecycleincluding operations, compliance, and marketing strategy.
- Develop and execute multi-channel campaigns in partnership with Brand Marketing, PR, Paid Media, and Property Marketing teams.
- Lead promotions and drive sales growth across online, in-store, 3rd-party retail, and B2B distribution channels.
- Act as the primary point of contact for internal stakeholders and external partners, including our third-party gift card processor.
- Pull, analyze, and interpret performance data by channel to evaluate campaigns and identify opportunities for optimization.
- Host monthly business reviews to share insights with senior leadership, including performance metrics such as activations, redemptions, and incremental spend.
- Manage the program's annual operating budget and track KPIs.
- Occasionally travel to MGM Resorts properties to support onsite marketing efforts and train teams on the gift card program.
The ideal candidate will have:
- 5+ years of prior relevant experience.
- Strong data and reporting skillsmust be comfortable pulling reports and working in Excel to uncover insights.
- Experience leading cross-functional projects with teams like IT, Legal, Compliance, Finance, and Operations.
- A self-starter who thrives in a fast-paced, high-volume environment.
- Comfortable working remotely, but must be based in the Las Vegas area and able to visit properties 12 times per month.
- Experience in the gift card or financial partnerships space is a plus.
The perks and benefits include:
- Prioritize your wellness, access programs crafted to nurture your mental and physical health.
- Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond!
- Savor delicious meals for free in our employee dining room.
- Park with easewhether you're on or off shift, it's free!
- From healthcare to financial support and generous time-off options, we've got you covered.
- Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.
Are you ready to join the show? Apply today!