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Position Overview
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking a dynamic and driven Bilingual Spanish Recruiter to join our team and support high-volume recruitment across diverse roles. The ideal candidate will possess strong interpersonal skills, fluency in both English and Spanish, and a passion for connecting top talent with meaningful opportunities. Prior call center experience and a good track record of successful work history are essential for success in this role.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Key Responsibilities
- Source, screen, and interview candidates for various roles, with a focus on Spanish-speaking talent.
- Manage the full recruitment lifecycle, from job posting to offer acceptance.
- Conduct interviews in both English and Spanish, ensuring cultural fit and role alignment.
- Collaborate with hiring managers to understand hiring needs and develop tailored recruitment strategies.
- Maintain candidate pipelines for current and future hiring needs.
- Utilize applicant tracking systems (ATS) and other tools to manage and track candidate activity.
- Represent the company at job fairs and recruitment events (virtual and in-person).
- Ensure compliance with company policies and employment laws throughout the hiring process.
- Provide a positive candidate experience through timely communication and professionalism.
Candidate Qualifications
- Must be 18 years of age or older.
- High school diploma or equivalent required; Associates or Bachelor's degree in HR, Business, or related field preferred.
- Bilingual in English and Spanish (fluent/professional level required).
- Proven work history with a record of reliability, professionalism, and results.
- Minimum 12 years of recruiting experience, preferably in a high-volume or call center environment.
- Prior call center experience (as a recruiter or agent) is strongly preferred.
- Strong knowledge of sourcing techniques and recruitment tools (LinkedIn, job boards, ATS).
- Excellent communication, organizational, and time management skills.
- Ability to thrive in a fast-paced, deadline-driven environment.
Compensation Details
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
- Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
- Retirement Savings: Secure your future with retirement savings programs, where available.
- Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
- Life Insurance: Access life insurance options to safeguard your loved ones.
- Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
- Paid Training: Learn new skills while earning a paycheck.
- Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
- Casual Dress Code: Be comfortable while you work.
Physical Requirements
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Conditions of Employment
- Must be authorized to work in the country where the job is based.
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Equal Opportunity Statement
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. We do not discriminate on any protected characteristic and consider qualified applicants with criminal histories in accordance with laws.
About MCI
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive performance. MCI offers various BPO, staff augmentation, contact center, and IT services. Recognized as a fast-growing company, MCI operates multiple facilities across the US, Canada, South Africa, and the Philippines, employing over 10,000 talented individuals.
Additional Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Human Resources
- Industries: IT Services and IT Consulting
Apply today to join a company that values your contributions and supports your growth!
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