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Securitas

Security Operations Manager

Securitas, Seattle, Washington, United States, 98101

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Security Operations Manager

At Securitas, we have business operations in 45 markets and capabilities from guarding to tech-enabled security. We provide specialized guarding services and outstanding tech-enabled security tailored to our prestigious clients. Our world class services are designed to incorporate a high degree of technology content. The ideal candidate will be equipped in handling a variety of management functions for assigned account. They must have previous experience in developing a high performing team with strong customer service skills and great communication while adhering to our core values; Integrity, Vigilance, & Helpfulness. What Your Day May Look Like Manage a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff Meet with line management and/or client representatives for status updates and to address any actual or potential problems Ensure that service expectations are being met through regular contact with clients Participate in and coordinate with line management regarding the orientation, training, development, and retention of high-caliber staff Maintain and submit payroll records and other employee and business information, review client and company report for accuracy and timeliness Maintain a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures Communicate and coordinate scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services Provide input to company initiatives Perform tasks and duties of a similar nature and scope as required for assigned office. What We Offer Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours Paid Family Leave - up to 12 weeks a year in accordance with State Law Weekly Pay! - DailyPay Access program available! Referral Program Telemedicine - Virtual Medical Care Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More! Free Uniforms & Paid Training Doggy & Kitty Daycare Discounts Employee Assistance Program & So Much More! Position Requirements Must be at least 18 years of age 2+ years of progressive supervisory and management experience OR a college degree Must be reliable, accountable, punctual, and have a strong work ethic Must have a strong grasp of appropriate and professional verbal/written communication Conflict resolution and de-escalation skills a plus Customer service background preferred Proficient in basic computer and technology use Strong planning, organizing, and leadership skills Ability to take initiative, achieve results, and meet deadlines Reliable and self-motivated Strong customer service and interpersonal skills a must. All candidates must be willing to participate in our standard background screening process. We are seeking a strong leader who is calm under pressure, professional in all interactions, and committed to maintaining a secure and welcoming environment. See a different world. EOE/M/F/Vet/Disabilities