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Paradies Lagardere

Human Resource Manager, CLT Airport

Paradies Lagardere, Charlotte, North Carolina, United States, 28299

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Platform Human Resource Manager, CLT Airport

Paradies Lagardre is an award-winning and innovative Airport Concessionaire, committed to delivering first-class experiences for both guests and associates. We are seeking a proactive and people-driven Platform Human Resource Manager (PHRM) to support our Retail Division at one of our airport locations. This is the perfect role for a hands-on HR leader who thrives in a dynamic, fast-paced environment and is passionate about talent development, compliance, and associate engagement. Why Join Us?

Career Growth & HR Leadership Opportunities

Build your career with a national brand recognized for innovation and excellence.

Fast-Paced, Purpose-Driven Work

Be a change-maker where every day brings new opportunities to lead.

Comprehensive Benefits Package

Medical, Dental, Vision & more.

Company-Paid Time Off & Holiday Premium Pay

Because balance matters.

401K Program

Invest in your future.

Training & Development

Expand your HR expertise with hands-on learning.

Associate Recognition Programs

We celebrate you and your impact.

Dining & Merchandise Discounts

Enjoy perks across our locations.

Transportation & Parking Assistance

We support your commute.

About the Role:

As the Platform Human Resource Manager, you will lead HR functions across our Retail operations within a single airport platform. You will serve as a trusted partner to our Flagship General Managers and associates, overseeing recruitment, onboarding, compliance, investigations, training, and engagement initiatives. This position plays a key role in shaping our workplace culture and ensuring operational HR excellence. Key Responsibilities:

Recruitment & Talent Development

Source, screen, and support onboarding to build strong teams across both divisions.

Employee Relations & Investigations

Handle concerns with professionalism, confidentiality, and fairness.

Compliance & Training

Ensure adherence to all company policies and legal requirements; monitor timely completion of training.

Engagement & Culture

Champion associate engagement efforts and recognize team successes.

Policy Execution & HR Guidance

Educate and support managers on HR policies, processes, and best practices.

Payroll & Personnel Administration

Support accurate and timely HR transactions and recordkeeping.

Safety & Risk Management

Promote safe work environments and assist with incident reporting.

Partnership

Collaborate with your Regional HR Manager and location leadership to drive results and maintain compliance.

What We're Looking For:

35 years of experience in Human Resources, preferably in food & beverage or retail

Bachelor's degree in Human Resources or equivalent combination of education and experience

2+ years of supervisory or managerial experience

Working knowledge of employment laws (EEO, FMLA, ADA, etc.)

Availability for a flexible schedule including some nights, weekends, and holidays

Strong HR experience with a passion for associate development and operations partnership

Exceptional communication and problem-solving skills

Proficiency in investigations, documentation, and HR systems

Ability to thrive in a fast-paced, customer-facing environment

Professionalism, adaptability, and a solutions-oriented mindset

Typical Knowledge and Skills:

Strong working knowledge of employment law (Wage and Hour, FLSA, ADA, FMLA, EEOC, etc.)

Understanding of local, state, and federal labor regulations

Ability to communicate clearly and effectively at all levels of the organization

Excellent organizational skills with strong attention to detail, especially in investigations and documentation

High-level conflict management skills with a commitment to discretion and confidentiality

Effective training and facilitation abilities for both large and small groups

Proficiency with Microsoft Office (Word, Excel, Outlook, Access, PowerPoint) and HRIS systems

Strategic, analytical, detail-oriented, and comfortable in a fast-paced, team-driven environment

Self-motivated and proactive in driving HR initiatives

Strong presentation and communication skills

Join Our Team & Make a Lasting Impact!

If you're ready to take the next step in your HR leadership journey and thrive in an environment where people come first, we want to hear from you. Apply today and help shape the associate experience at Paradies Lagardre. Paradies Lagardre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law. We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.