Nationwide
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Consultant, Configuration Lead - Global
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Nationwide 1 day ago Be among the first 25 applicants Join to apply for the
Consultant, Configuration Lead - Global
role at
Nationwide Get AI-powered advice on this job and more exclusive features. If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
As we expand our global HR capabilities, we are seeking a highly experienced Workday Configuration Consultant to support the launch and scaling of our Global Capability Center (GCC) in India. This US-based role will serve as a strategic and operational bridge between our corporate HRIS/Workday teams and the India HR organization, ensuring seamless alignment, knowledge transfer, and system optimization.
This role will own and manage all Workday configuration activities supporting India HR delivery, working closely with the local India team to enhance system usability, drive adoption, and implement localized enhancements. The consultant will also partner with the US-based configuration team to ensure global process alignment, configuration consistency, and adherence to governance standards. The ideal candidate will bring deep configuration expertise across key Workday modules—including Core HCM, Security, Benefits, Absence, Time Tracking, Compensation, Talent Acquisition and Talent Management —with a strong understanding of both US and India HR processes and statutory requirements. This includes tailoring configurations to meet India-specific compliance needs while maintaining alignment with global frameworks.
As the Workday Configuration Lead for India, you will drive the timely and accurate delivery of system changes by collaborating closely with the India HR team to understand business needs and deliver scalable, sustainable solutions. You’ll align with US configuration teams to uphold global standards, governance, and change control processes, while serving as a subject matter expert on India-specific localization, compliance, and integrations. Supporting HR Centers of Excellence, you’ll provide configuration solutions that enhance functional excellence and operational efficiency. Additionally, you’ll define and enforce configuration standards, data privacy protocols, and documentation practices.
Success in this role requires a self-starter who thrives in a global, matrixed environment, can manage ambiguity, and influence without authority. Strong technical and communication skills, and the ability to collaborate across cultures and time zones are essential to building a high-performing, globally integrated HR technology ecosystem.
Job Description Summary
Our Human Resources Operations & Technology team delivers process and technology solutions that drive operational efficiency and enable business success. We value highly-skilled, engaged and knowledgeable team members who thrive in a work environment of empowerment, continuous improvement and personal growth and development. If you are driven to innovate and optimize technology to attract, develop and retain the best talent in the industry, we want to know more about you!
As a Consultant, you'll provide system solutions including configuration, testing, prioritization, analysis and problem resolution, while building and sustaining strategic partnerships. We'll count on your expertise to consult and execute on highly complex, interdependent and specialized projects. It will be important to collaborate with the business, technology organization and external vendor partners to ensure business processes are aligned and that the system operates as one integrated system, supporting business strategies and processes.
Job Description
Key Responsibilities:
Leads complex to highly complex activities in the ongoing design, deployment, maintenance and configuration, drives the development and implementation of user testing and validation of our Human Resources (HR) systems to ensure the quality, integrity, and performance needs of the business are achieved. Consults, coordinates activities and configures across multiple functional areas including, but not limited to, payroll, benefits, absence, compensation, talent management, talent acquisition, self-service, mobile, security and integrations. Identifies issues and performs analysis to resolve. Implements and consults on highly complex or specialized projects. Adapts precedent and may make significant departures from traditional approaches to develop solutions. Collaborates and consults with the business, technology organization and external vendors to ensure configured business processes are aligned and system integration supports business strategies and processes. Leads in HR system design, development, deployment and maintenance. Prepares and/or supervises statistical summaries and special reports including, but not limited to skills, pay grade and performance data, payroll information and other employee records. Works with business, technology organization and team members to evaluate and identify business needs, process improvements and requirements. Serves as the primary consultant to the leader for issue resolution, demand management and building and maintaining client relationships. Evaluates, analyzes, designs, implements and improves business processes within and across functional areas. Provides input for learning and sharing of best practices. Provides consultation and understands integration and data points of the system. Maintains Configuration Workbook and develops appropriate documentation to support the modifications and development ensuring human resources business processes are documented within application. Leads scheduled and ad hoc training to improve policy and process acuity.
May Perform Other Responsibilities As Assigned.
Reporting Relationships:
Reports to the Director, Human Resources Technology Consulting. This is an individual contributor role.
Typical Skills And Experiences
Education:
Undergraduate degree or equivalent experience in human resources, business administration, insurance or technology.
License/Certification/Designation:
Professional in Human Resources (PHR) certification preferred.
Experience:
Eight or more years of demonstrated experience in business analysis, technology, process design and/or operations. Three to five years of related experience in one or more core functions of human resources with a demonstrated understanding of HRIS, preferably Workday, and other system components (i.e. configuration, testing, defect and release management).
Knowledge, Abilities and Skills:
Demonstrated skills in influencing, educating, negotiating, and dealing with ambiguity. Knowledge of HRIS (Workday) and other human resources technology. Progressive experience in business consulting and analysis involving business process analysis and design, performance improvement, problem solving, planning, coordinating and organizing. Project management experience and experience working with senior leaders is preferred. Business consulting and relationship management skills. Proven data and analytics and problem resolution skills. Knowledge of human resources business processes and associate data management. Strong verbal and written communication skills. Experience with system configuration, testing, integrations and report management; as well as release management and defect/problem resolution.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.
Values:
Regularly and consistently demonstrates Nationwide Values.
Job Conditions
Overtime Eligibility:
Not Eligible (Exempt)
Working Conditions:
Normal office environment. Extended or non-standard work hours may be required. May require occasional travel with overnight stay.
ADA:
The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
#HumanResources
Note To Employment Agencies
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
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Consultant, Configuration Lead - Global
role at
Nationwide 1 day ago Be among the first 25 applicants Join to apply for the
Consultant, Configuration Lead - Global
role at
Nationwide Get AI-powered advice on this job and more exclusive features. If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
As we expand our global HR capabilities, we are seeking a highly experienced Workday Configuration Consultant to support the launch and scaling of our Global Capability Center (GCC) in India. This US-based role will serve as a strategic and operational bridge between our corporate HRIS/Workday teams and the India HR organization, ensuring seamless alignment, knowledge transfer, and system optimization.
This role will own and manage all Workday configuration activities supporting India HR delivery, working closely with the local India team to enhance system usability, drive adoption, and implement localized enhancements. The consultant will also partner with the US-based configuration team to ensure global process alignment, configuration consistency, and adherence to governance standards. The ideal candidate will bring deep configuration expertise across key Workday modules—including Core HCM, Security, Benefits, Absence, Time Tracking, Compensation, Talent Acquisition and Talent Management —with a strong understanding of both US and India HR processes and statutory requirements. This includes tailoring configurations to meet India-specific compliance needs while maintaining alignment with global frameworks.
As the Workday Configuration Lead for India, you will drive the timely and accurate delivery of system changes by collaborating closely with the India HR team to understand business needs and deliver scalable, sustainable solutions. You’ll align with US configuration teams to uphold global standards, governance, and change control processes, while serving as a subject matter expert on India-specific localization, compliance, and integrations. Supporting HR Centers of Excellence, you’ll provide configuration solutions that enhance functional excellence and operational efficiency. Additionally, you’ll define and enforce configuration standards, data privacy protocols, and documentation practices.
Success in this role requires a self-starter who thrives in a global, matrixed environment, can manage ambiguity, and influence without authority. Strong technical and communication skills, and the ability to collaborate across cultures and time zones are essential to building a high-performing, globally integrated HR technology ecosystem.
Job Description Summary
Our Human Resources Operations & Technology team delivers process and technology solutions that drive operational efficiency and enable business success. We value highly-skilled, engaged and knowledgeable team members who thrive in a work environment of empowerment, continuous improvement and personal growth and development. If you are driven to innovate and optimize technology to attract, develop and retain the best talent in the industry, we want to know more about you!
As a Consultant, you'll provide system solutions including configuration, testing, prioritization, analysis and problem resolution, while building and sustaining strategic partnerships. We'll count on your expertise to consult and execute on highly complex, interdependent and specialized projects. It will be important to collaborate with the business, technology organization and external vendor partners to ensure business processes are aligned and that the system operates as one integrated system, supporting business strategies and processes.
Job Description
Key Responsibilities:
Leads complex to highly complex activities in the ongoing design, deployment, maintenance and configuration, drives the development and implementation of user testing and validation of our Human Resources (HR) systems to ensure the quality, integrity, and performance needs of the business are achieved. Consults, coordinates activities and configures across multiple functional areas including, but not limited to, payroll, benefits, absence, compensation, talent management, talent acquisition, self-service, mobile, security and integrations. Identifies issues and performs analysis to resolve. Implements and consults on highly complex or specialized projects. Adapts precedent and may make significant departures from traditional approaches to develop solutions. Collaborates and consults with the business, technology organization and external vendors to ensure configured business processes are aligned and system integration supports business strategies and processes. Leads in HR system design, development, deployment and maintenance. Prepares and/or supervises statistical summaries and special reports including, but not limited to skills, pay grade and performance data, payroll information and other employee records. Works with business, technology organization and team members to evaluate and identify business needs, process improvements and requirements. Serves as the primary consultant to the leader for issue resolution, demand management and building and maintaining client relationships. Evaluates, analyzes, designs, implements and improves business processes within and across functional areas. Provides input for learning and sharing of best practices. Provides consultation and understands integration and data points of the system. Maintains Configuration Workbook and develops appropriate documentation to support the modifications and development ensuring human resources business processes are documented within application. Leads scheduled and ad hoc training to improve policy and process acuity.
May Perform Other Responsibilities As Assigned.
Reporting Relationships:
Reports to the Director, Human Resources Technology Consulting. This is an individual contributor role.
Typical Skills And Experiences
Education:
Undergraduate degree or equivalent experience in human resources, business administration, insurance or technology.
License/Certification/Designation:
Professional in Human Resources (PHR) certification preferred.
Experience:
Eight or more years of demonstrated experience in business analysis, technology, process design and/or operations. Three to five years of related experience in one or more core functions of human resources with a demonstrated understanding of HRIS, preferably Workday, and other system components (i.e. configuration, testing, defect and release management).
Knowledge, Abilities and Skills:
Demonstrated skills in influencing, educating, negotiating, and dealing with ambiguity. Knowledge of HRIS (Workday) and other human resources technology. Progressive experience in business consulting and analysis involving business process analysis and design, performance improvement, problem solving, planning, coordinating and organizing. Project management experience and experience working with senior leaders is preferred. Business consulting and relationship management skills. Proven data and analytics and problem resolution skills. Knowledge of human resources business processes and associate data management. Strong verbal and written communication skills. Experience with system configuration, testing, integrations and report management; as well as release management and defect/problem resolution.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.
Values:
Regularly and consistently demonstrates Nationwide Values.
Job Conditions
Overtime Eligibility:
Not Eligible (Exempt)
Working Conditions:
Normal office environment. Extended or non-standard work hours may be required. May require occasional travel with overnight stay.
ADA:
The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
#HumanResources
Note To Employment Agencies
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Consulting, Information Technology, and Sales Industries Insurance Referrals increase your chances of interviewing at Nationwide by 2x Get notified about new Lead Consultant jobs in
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