Guardian Jobs
IT Manager - Supplier & Service Management - Hybrid, RECRUITMENTREVOLUTION.COM
Guardian Jobs, London, West Virginia, us, 25126
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IT Manager - Supplier & Service Management - Hybrid, RECRUITMENTREVOLUTION.COM
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Guardian Jobs 3 days ago Be among the first 25 applicants Join to apply for the
IT Manager - Supplier & Service Management - Hybrid, RECRUITMENTREVOLUTION.COM
role at
Guardian Jobs Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment?
Were looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you'll shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team thats committed to building better lives and stronger communities.
If you're commercially sharp, people-focused, and ready to make a meaningful impact, wed love to hear from you.
The Role at a Glance:
IT Manager
West London - Onsite 4 days a week
40,000 - 60,000 DOE. Plus up to 10% annual bonus
Benefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development.
Your Skills:
1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher.
Who we are:
Were a trusted leader in delivering end-to-end workforce solutions - from recruitment and technology to workforce supply, management, and training - tailored for the infrastructure, construction, and civil engineering sectors.
Key Responsibilities:
Manage full lifecycle for 6+ IT/telecoms vendors, including contracts, renewals, and performance reviews Oversee daily/weekly SLAs, drive service improvements, and align to ITIL metrics Lead IT governance board; maintain risk register and support ISO/cybersecurity compliance Control 700k IT OPEX budget; track costs and manage asset register Sponsor supplier-led projects (e.g., ERP, M365); build cases and track benefits Communicate clearly with execs; use NPS/CSAT to improve supplier service
What Youll Bring to the Team:
Managed multi-supplier, outsourced IT & telecoms contracts end-to-end Understanding Microsoft Cloud environment Run IT Teams across Microsoft stack Led RFPs, contract negotiations, and vendor performance reviews Tracked SLAs and supported supplier-led change projects Familiar with ISO 27001, GDPR, and risk reporting Clear communicator with execs, users, and vendors Data-driven; focused on cost, service, and risk improvement
Certifications & Education:
ITIL v4 Managing Professional | PRINCE2 Practitioner | Agile PM CIPS Level 4 (Commercial & Contract Management) Degree in IT, Info Systems, or Business Management
Why Join Us?
We value our employees and offer a range of benefits to support your well-being and professional growth:
Generous Annual Leave 25 days of holiday per year (pro-rated in the first year). Performance Linked Annual Bonus. Pension Scheme 5% matched Auto-enrolment with Peoples Pension after 3 months. Training & Development We invest in our people, offering job-specific training and career development opportunities.
Join us and be part of a team that values growth, support, and career progression!
Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
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Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
IT Manager - Supplier & Service Management - Hybrid, RECRUITMENTREVOLUTION.COM
role at
Guardian Jobs 3 days ago Be among the first 25 applicants Join to apply for the
IT Manager - Supplier & Service Management - Hybrid, RECRUITMENTREVOLUTION.COM
role at
Guardian Jobs Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment?
Were looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you'll shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team thats committed to building better lives and stronger communities.
If you're commercially sharp, people-focused, and ready to make a meaningful impact, wed love to hear from you.
The Role at a Glance:
IT Manager
West London - Onsite 4 days a week
40,000 - 60,000 DOE. Plus up to 10% annual bonus
Benefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development.
Your Skills:
1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher.
Who we are:
Were a trusted leader in delivering end-to-end workforce solutions - from recruitment and technology to workforce supply, management, and training - tailored for the infrastructure, construction, and civil engineering sectors.
Key Responsibilities:
Manage full lifecycle for 6+ IT/telecoms vendors, including contracts, renewals, and performance reviews Oversee daily/weekly SLAs, drive service improvements, and align to ITIL metrics Lead IT governance board; maintain risk register and support ISO/cybersecurity compliance Control 700k IT OPEX budget; track costs and manage asset register Sponsor supplier-led projects (e.g., ERP, M365); build cases and track benefits Communicate clearly with execs; use NPS/CSAT to improve supplier service
What Youll Bring to the Team:
Managed multi-supplier, outsourced IT & telecoms contracts end-to-end Understanding Microsoft Cloud environment Run IT Teams across Microsoft stack Led RFPs, contract negotiations, and vendor performance reviews Tracked SLAs and supported supplier-led change projects Familiar with ISO 27001, GDPR, and risk reporting Clear communicator with execs, users, and vendors Data-driven; focused on cost, service, and risk improvement
Certifications & Education:
ITIL v4 Managing Professional | PRINCE2 Practitioner | Agile PM CIPS Level 4 (Commercial & Contract Management) Degree in IT, Info Systems, or Business Management
Why Join Us?
We value our employees and offer a range of benefits to support your well-being and professional growth:
Generous Annual Leave 25 days of holiday per year (pro-rated in the first year). Performance Linked Annual Bonus. Pension Scheme 5% matched Auto-enrolment with Peoples Pension after 3 months. Training & Development We invest in our people, offering job-specific training and career development opportunities.
Join us and be part of a team that values growth, support, and career progression!
Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Advertising Services Referrals increase your chances of interviewing at Guardian Jobs by 2x Sign in to set job alerts for Information Technology Manager roles.
Sr Project Manager with Medicaid or healthcare domain exp is must
Charleston, WV $142,600.00-$261,500.00 17 hours ago Ports and Marine Senior Lead Engineer/Project Manager
Electrical Distribution Project Manager *
Charleston, WV $77,000.00-$124,200.00 6 days ago Charleston, WV $120,000.00-$180,000.00 2 weeks ago Charleston, WV $110,000.00-$170,000.00 1 week ago Commercial Construction Senior Project Manager
PROJECT MANAGER - FLETC (CONTINGENT UPON CONTRACT AWARD)
Managing Consultant, Project Manager Geologist, Engineer or Hydrogeologist
Charleston, WV $116,000.00-$231,000.00 2 weeks ago Charleston, WV $70,000.00-$95,000.00 1 week ago Charleston, WV $103,000.00-$205,000.00 2 weeks ago Project Manager - Bridge or Highway Design
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr