Intelligent Technical Solutions
Join to apply for the
Network Administrator
role at
Intelligent Technical Solutions 2 days ago Be among the first 25 applicants Join to apply for the
Network Administrator
role at
Intelligent Technical Solutions Get AI-powered advice on this job and more exclusive features. Intelligent Technical Solutions provided pay range
This range is provided by Intelligent Technical Solutions. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$49.23/hr - $60.48/hr Job Description
Join Intelligent Technical Solutions, a dynamic and growing company, as our Network Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Job Responsibilities
This role is expected to be able to resolve the following technical issues with little or no assistance:
Workstation operating system issues of any kind. Printer issues of any kind. Standard business application (Office, etc.) issues of any kind. Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance. Server issues of any kind. Networking issues of any kind. Escalation point for technicians
Job Qualifications
Experience with Windows and Mac OS troubleshooting. Experience with Server 2016 through 2025. Experience with VMWare and Hyper V Virtualization. Experience supporting M365 and Azure. Proficient in Firewall rules, VLAN configuration, access point support and administration, and VPN tunnels. Minimum of five years experience in IT Support or a similar role. Advanced knowledge of Firewalls, Switches, Network architecture, and troubleshooting. Advanced understanding of managing, and troubleshooting networks. Advanced understanding of virtualized environments. Experience with Managed Service Providers (MSPs) is highly desirable. Active Network Certifications are preferred. Valid driver's license and access to a vehicle for client visits.
Job KPIs
Utilization: The percentage of time that you are on the clock and billing time to client tickets CSAT: Scores filled out by clients using the rating system in tickets Quality Score: Assessments performed by the training and quality team. First-touch closed: Each ticket that is completed with only one time entry contributes to this number
Compensation
Pay rate ranges from
$49.23/hour up to $60.48/hour
and may vary by experience and location.
Benefits
Medical Insurance Plan Dental & Vision Life Insurance Disability Coverage Paid Time Off (starts at 15 days per year) Maternity/Paternity Leave Paid US Holiday Retirement Plan Salary Advancement/Loan Health & Wellness Program Company-paid training and certification Supplemental Life Insurance (Employee-paid) Supplemental Health Plans (Employee-paid) Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Computer and Network Security Referrals increase your chances of interviewing at Intelligent Technical Solutions by 2x Get notified about new Network Administrator jobs in
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Network Administrator
role at
Intelligent Technical Solutions 2 days ago Be among the first 25 applicants Join to apply for the
Network Administrator
role at
Intelligent Technical Solutions Get AI-powered advice on this job and more exclusive features. Intelligent Technical Solutions provided pay range
This range is provided by Intelligent Technical Solutions. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$49.23/hr - $60.48/hr Job Description
Join Intelligent Technical Solutions, a dynamic and growing company, as our Network Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Job Responsibilities
This role is expected to be able to resolve the following technical issues with little or no assistance:
Workstation operating system issues of any kind. Printer issues of any kind. Standard business application (Office, etc.) issues of any kind. Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance. Server issues of any kind. Networking issues of any kind. Escalation point for technicians
Job Qualifications
Experience with Windows and Mac OS troubleshooting. Experience with Server 2016 through 2025. Experience with VMWare and Hyper V Virtualization. Experience supporting M365 and Azure. Proficient in Firewall rules, VLAN configuration, access point support and administration, and VPN tunnels. Minimum of five years experience in IT Support or a similar role. Advanced knowledge of Firewalls, Switches, Network architecture, and troubleshooting. Advanced understanding of managing, and troubleshooting networks. Advanced understanding of virtualized environments. Experience with Managed Service Providers (MSPs) is highly desirable. Active Network Certifications are preferred. Valid driver's license and access to a vehicle for client visits.
Job KPIs
Utilization: The percentage of time that you are on the clock and billing time to client tickets CSAT: Scores filled out by clients using the rating system in tickets Quality Score: Assessments performed by the training and quality team. First-touch closed: Each ticket that is completed with only one time entry contributes to this number
Compensation
Pay rate ranges from
$49.23/hour up to $60.48/hour
and may vary by experience and location.
Benefits
Medical Insurance Plan Dental & Vision Life Insurance Disability Coverage Paid Time Off (starts at 15 days per year) Maternity/Paternity Leave Paid US Holiday Retirement Plan Salary Advancement/Loan Health & Wellness Program Company-paid training and certification Supplemental Life Insurance (Employee-paid) Supplemental Health Plans (Employee-paid) Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Computer and Network Security Referrals increase your chances of interviewing at Intelligent Technical Solutions by 2x Get notified about new Network Administrator jobs in
Seattle, WA . Seattle, WA $75,000.00-$85,000.00 1 month ago Network Administrator - Intern (Part-Time)
Seattle, WA $8,313.00-$13,508.00 3 weeks ago Bellevue, WA $94,000.00-$104,000.00 1 month ago Seattle, WA $100,000.00-$125,000.00 9 hours ago Seattle, WA $90,000.00-$120,000.00 2 hours ago AV and Network Technician, Technical Services (Bellevue)
Bellevue, WA $75,900.00-$154,300.00 2 days ago Bellevue, WA $78,000.00-$82,000.00 2 weeks ago Seattle, WA $6,673.00-$9,028.00 4 weeks ago Auburn, WA $120,000.00-$140,000.00 19 hours ago Bellevue, WA $98,000.00-$122,000.00 1 week ago Network Production Engineer (University Grad)
Bellevue, WA $117,000.00-$137,000.00 2 weeks ago Network Engineer with Azure and Palo Alto - Onsite (Full Time)
Redmond, WA $160,000.00-$220,000.00 1 week ago Tacoma, WA $70,000.00-$78,000.00 1 week ago Seattle, WA $202,000.00-$224,000.00 1 week ago Seattle, WA $147,000.00-$208,000.00 4 days ago Seattle, WA $75,000.00-$95,000.00 1 week ago Redmond, WA $119,000.00-$154,000.00 1 week ago Seattle, WA $154,800.00-$224,425.00 2 days ago System Administrator (UNIX) - Data Centers, IS Core
Seattle, WA $80,000.00-$150,000.00 1 week ago Broadband Network Technician I, II or III
Renton, WA $121,285.00-$173,400.00 2 weeks ago Bellevue, WA $75,000.00-$85,000.00 2 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr