ServiceNow
Employer Industry: Cloud Computing and IT Service Management Why consider this job opportunity: - Opportunity for career advancement and growth within the organization - Flexible remote work arrangement available - Work with a global market leader in innovative AI-enhanced technology - Participate in meaningful projects that drive customer outcomes and satisfaction - Engage in continuous improvement practices and professional development - Up to 50% travel annually, driven by customer needs and internal meetings What to Expect (Job Responsibilities): - Serve as the technical expert for IT Asset Management (ITAM) by configuring Hardware Asset Management (HAM) and Software Asset Management (SAM) capabilities - Support process definition, re-engineering, and gap analysis during workshops with customers - Advise customers on leveraging ServiceNow ITAM Solution's standard capabilities - Lead design workshops focused on ServiceNow Platform and ITAM Solution technology - Prepare customer-facing deliverables and ensure the quality of configured/developed solutions What is Required (Qualifications): - Current ServiceNow Certified System Administrator (CSA) certification and relevant Solution-Specific Certified Implementation Specialist designations in HAM and SAM - 1-3 years of configuration/development experience for complex technologies, including integrations and portals - Demonstrated ability to influence and consult within ITAM, providing thought leadership to stakeholders - Experience with Web Technologies (XML, HTML, JavaScript, etc.) and working with SaaS technologies - Strong understanding of ITAM leading practices and related systems and tools such as CMDB, SAM, and HAM How to Stand Out (Preferred Qualifications): - Proven team player with strong interpersonal skills and a customer-centric attitude - Ability to deal with cultural diversity and provide mentorship to other team members - Familiarity with continuous improvement practices in project delivery and engagement materials #CloudComputing #ITServiceManagement #RemoteWork #CareerGrowth #CustomerSuccess "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer." #J-18808-Ljbffr