Network Engineer

Job Description Description : Riverside Technologies, Inc. is currently seeking a Network Engineer to work in multiple states, nationwide. If you like working in a fast-paced environment and have great customer service skills, we welcome your application! Job Summary : As a Network Engineer, you will be responsible for implementing equipment installation plans based on the Network Administrator's specifications, maintaining each component of the network, and troubleshooting issues. RTI has multiple levels of engineers with various responsibilities, including : Designing, implementing, monitoring, and managing RTI’s customers’ local and wide area networks Maximizing uptime for users Modifying and repairing networks Supporting computer hardware and software What You’ll Be Doing : Providing onsite and/or remote support, including hardware and networking support for customers’ networks, routers, switches, and servers Designing and implementing new network solutions and/or improving the efficiency of current networks Installing, configuring, and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS, DHCP, LANs, firewalls, and updating network equipment to the latest firmware Monitoring networking activity, investigating faults, responding to network issues, and resolving communication problems for customers Collaborating with OEMs, distributors, third-party support, and service vendors to ensure network performance Providing technical assistance and support for issues related to networking equipment, computer systems, and hardware Communicating clearly and professionally with customers regarding repair steps, parts, and estimated completion times Updating network documentation and communicating with project teams and customers Performing other duties as assigned Requirements : What You’ll Need : Bachelor’s degree or equivalent experience in networking, security management, computer science, or related fields preferred Relevant network certifications such as Network+, Cisco, Aruba, Meraki, Extreme, Fortinet, CompTIA, HP highly desired Knowledge of fiber optics, CAT 5e, 6, 6A is a plus At least 1 year of field support experience with hardware and networking equipment 3+ years of experience in network architecture and deployment preferred Ability to travel up to 50%, including overnight stays, both in and out of state Flexibility to work varying shifts based on customer needs Professional demeanor and appearance Valid driver’s license and excellent driving record Ability to pass drug screening and background checks Ability to lift equipment weighing up to 50 lbs and work at heights of 3-40 ft, including climbing ladders What You Can Look Forward to : Competitive salary and benefits, including 401(k) with match, medical, dental, vision, paid holidays, and generous PTO A passionate, creative, and team-oriented work environment dedicated to innovative solutions

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