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King County, WA

Social Media Specialist (Communications Specialist III)

King County, WA, Seattle, Washington, us, 98127

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Social Media Specialist (Communications Specialist III)

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Social Media Specialist (Communications Specialist III)

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King County, WA Social Media Specialist (Communications Specialist III)

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Social Media Specialist (Communications Specialist III)

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King County, WA Summary

!

King County Metro, the largest transit agency in the northwestern U.S., is seeking a skilled and experienced Social Media Specialist (Communications Specialist III) to guide the agency’s numerous social media accounts with more than 170K followers. The ideal candidate will have deep experience in social media marketing and communications, including running paid advertising campaigns. Summary

Come make a difference and join team Metro

!

King County Metro, the largest transit agency in the northwestern U.S., is seeking a skilled and experienced Social Media Specialist (Communications Specialist III) to guide the agency’s numerous social media accounts with more than 170K followers. The ideal candidate will have deep experience in social media marketing and communications, including running paid advertising campaigns.

Serving a county with a population larger than 15 U.S. states, Metro provides bus, paratransit, vanpool, water taxi, and on-demand services, and operates the Seattle Streetcar, Sound Transit Link light rail and Sound Transit Express bus service. The agency’s national honors include Best Large Transit Agency in North America (American Public Transportation Association, three times–most recently in 2018) and Most Equitable Agency in Tackling Climate Change (Federal Transit Administration, 2022).

Position Info:

This recruitment will be used to fill one (1) Career Service Communications Specialist III Classification vacancy. In addition, this selection process may be used to generate an eligibility pool for future career service vacancies that may occur in this classification within this workgroup. The eligibility list will be retained for 12 months from the date of posting and may be used at the discretion of the hiring authority.

Job Duties

Applying equity and social justice principles is a daily responsibility and foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of this work. As the Social Media Specialist, you will:

Own the storytelling process: finding stories, capturing content in the field and producing engaging social content that align with Metro’s brand. Collaborate with cross-functional teams on social strategy, Work with media buyers to develop social media plans as part of larger marketing and communications campaigns. Plan and manage organic and paid social campaigns. Monitor performance metrics and adjust strategy to optimize results. Engage with followers, respond to messages/comments and grow engagement. Coordinate social media calendar.

Experience, Qualifications, Knowledge, Skills

We are looking for candidates who have:

Three or more years managing and creating social media content for a brand, company, or public agency OR any equivalent combination of experience and education which provides the applicant with the desired skills, knowledge and ability required to perform the work. Design and video skills for content creation (which might include Adobe Creative Suite, Canva, Capcut, etc.). Familiarity with social media tools (which might include SproutSocial, Hootsuite, Meltwater, Buffer, etc.). Experience with crisis management within rapidly changing social media engagement. Clear, engaging, and adaptable writing skills. Strong collaboration and interpersonal skills. Ability to analyze metrics and translate into strategy. Knowledge of current social trends, platforms and best practices.

Highly Competitive Candidates Will Have (desired, But Not Required)

Experience working with public sector agencies or governmental organizations Experience using SproutSocial. Experience using Asana. Proficient in a language in addition to English.

Supplemental Information

Who may apply:

This recruitment is only open to all qualified applicants

To Apply

The Following Application Materials Are Required

An online King County application updated with accurate contact information and relevant work history. Completed supplemental questions. Resume Up to five samples of social media content that you created. Include a description of the project and any URLs if applicable.

Selection Process

Applications without the above required materials will not be considered. Note: Please only include a maximum of 5 samples.

Application materials will be screened for competitiveness, completeness, and written communication skills. The most competitive candidates may be invited to participate in one or more interviews and possibly other selection process elements. Final offers are contingent on successful completion of reference checks and/or a record review.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application/assessment process, or have questions, please contact: Sabrina Brazzle at sbrazzle@kingcounty.gov.

Other Position Information

Work Location:

This is a hybrid position. The main work site for this position is King Street Center, 201 S Jackson St., Seattle, WA 98104.

The work associated with this position is currently performed or conducted through a combination of teleworking, onsite work, and meetings. The role combines remote work from home with onsite reporting typically once per week. Reporting frequency may vary based on business needs.

Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Work Schedule:

The position is exempt from the provisions of the Fair Labor Standards Act and is not overtime eligible. The typical workweek is 40 hours per week, Monday – Friday.

Union Representation:

The position is represented by PROTEC17: Professional and Technical Employees, Local 17 Class Code:

2501300

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference?

Come join the team

dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

Benefits

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan Transportation program and ORCA transit pass 12 paid holidays each year plus two personal holidays Generous vacation and paid sick leave Paid parental, family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE:

Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01

How many years of experience do you have in a position dedicated to managing and creating social media content for a brand, company, or public agency?

None, my experience does not align with the statement above. My application describes my relevant experience. Less than 1 year 1 to 2 years 2 to 3 years 3 to 4 years 4 to 5 years More than 5 years

02

What content creation programs are you proficient in? (e.g., Adobe Creative Suite, Canva, Capcut).

03

What content management programs are you proficient in? (Asana, SproutSocial)

04

Which of the following desired qualifications do you possess? (select all that apply)

Experience working with public sector agencies or governmental organizations Experience using SproutSocial. Experience using Asana. Proficient in a language in addition to English. None of the above

05

Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? AND Do you possess the skills and abilities to qualify for this position?

Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one. No.

06

If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff

07

Do you have any relatives employed by King County that work for King County's METRO Transit Department?

YES NO

08

If you answered "yes" to the previous question, please provide the Division of King County Metro that they currently work in. Select all that apply.

a. Bus Operations Division b. Capital Division c. Employee Services Division d. Facilities Division e. Finance & Administration Division f. General Manager's Office g. Marine Division h. Mobility Division i. Rail Division (including Streetcar) j. Safety, Security & Quality Assurance k. Vehicle Maintenance l. I do not know which Division my relative works in at Metro Transit m. I do not have a relative that works for King County Metro Required Question

Seniority level

Seniority level Mid-Senior level Employment type

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