Qcells North America
Order Management Specialist
Qcells North America, San Francisco, California, United States, 94199
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Order Management Specialist
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Qcells North America 2 days ago Be among the first 25 applicants Join to apply for the
Order Management Specialist
role at
Qcells North America Get AI-powered advice on this job and more exclusive features. This range is provided by Qcells North America. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$68,640.00/yr - $85,000.00/yr Description
POSITION DESCRIPTION:
Axia and Qcells Energy Solutions are seeking an Order Management Specialist to monitor and control projects through administrative and specialized expertise with the Energy Solutionsdivision. You will be responsible for working within and leading support teams in coordination with theProject Coordinatorsand Sales Managers. Major responsibilities include verification of completed contracts from sales, input and management of required contractual documents into the Operations Lifecycle Platform, compliance with third party finance company funding requirements, and issuing timely and accurate payments to third party fulfillment vendors. This is a key position with the responsibility for building and scaling the solar support operations to match the growth of the business. The ideal candidate is an experienced professional with strong analytical skills, great attention to detail, and problem solving and communication skills.
This position will be based out of the offices in Irvine and San Francisco, CA with an in-office schedule set at the direct managers discretion in accordance with the company policies and procedures. Remote work may be considered for exceptional cases.
Responsibilities
Ensure sales contracts are 100% complete and accurate before issuing them to the operations personnel. Manage and resolve paperwork deficiencies and stipulations with various parties to ensure solar contracts are correctly managed. Work within various lender financing portals to obtain the ability to proceed with contract financing prior to equipment orders. Issue and approve work orders to third party fulfillment vendors to provide accurate services with prompt payments. Issue and approve installer invoices based on a robust QA process to ensure installation completion and scope of work accuracy. Identifies and implements opportunities for continuous improvement. Review operational procedures and ensure conformance to industry best practices. Analyze and monitor team performance to iteratively improve upon cycle times. Update CRM, Fulfillment portal, third party financier portals and various other business tools. Assist in a successful transition from our current Sunbase CRM to Salesforce for the various Order Management functions.
Required Qualifications
Bachelors degree in business or other related field with a minimum of 5+yearsofwork experience in operations management and analytics with at least 1 year of solar industry experience. Minimum of 1 years work experience utilizing Salesforce and CRM systems. Ability to exercise strong organizational, problem-solving and analytical skills Excellent oral and written communication skills with the ability to present in internal and external forums. Entrepreneurial mindset and demonstrated ability to thrive in a high-growth environment. Process driven while finding long-term solutions with an impeccable attention to detail.
Hanwha Q CELLS America Inc. (HQCA) is a Qcells company, one of the worlds largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.
Physical, Mental & Environmental Demands
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements
normally expected
to perform
regular
job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.
Mobility
Standing
20% of time
Sitting
70% of time
Walking
10% of time
Strength
Pulling
up to 10 Pounds
Pushing
up to 10 Pounds
Carrying
up to 10 Pounds
Lifting
up to 10 Pounds
Dexterity
(F = Frequently, O = Occasionally, N = Never)
Typing
F
Handling
F
Reaching
F
Agility
(F = Frequently, O = Occasionally, N = Never)
Turning
F
Twisting
F
Bending
O
Crouching
O
Balancing
N
Climbing
N
Crawling
N
Kneeling
N
The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the jobs minimum qualifications.
This target salary range is for CA positions only and should not be interpreted as an offer of compensation.
You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
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Order Management Specialist
role at
Qcells North America 2 days ago Be among the first 25 applicants Join to apply for the
Order Management Specialist
role at
Qcells North America Get AI-powered advice on this job and more exclusive features. This range is provided by Qcells North America. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$68,640.00/yr - $85,000.00/yr Description
POSITION DESCRIPTION:
Axia and Qcells Energy Solutions are seeking an Order Management Specialist to monitor and control projects through administrative and specialized expertise with the Energy Solutionsdivision. You will be responsible for working within and leading support teams in coordination with theProject Coordinatorsand Sales Managers. Major responsibilities include verification of completed contracts from sales, input and management of required contractual documents into the Operations Lifecycle Platform, compliance with third party finance company funding requirements, and issuing timely and accurate payments to third party fulfillment vendors. This is a key position with the responsibility for building and scaling the solar support operations to match the growth of the business. The ideal candidate is an experienced professional with strong analytical skills, great attention to detail, and problem solving and communication skills.
This position will be based out of the offices in Irvine and San Francisco, CA with an in-office schedule set at the direct managers discretion in accordance with the company policies and procedures. Remote work may be considered for exceptional cases.
Responsibilities
Ensure sales contracts are 100% complete and accurate before issuing them to the operations personnel. Manage and resolve paperwork deficiencies and stipulations with various parties to ensure solar contracts are correctly managed. Work within various lender financing portals to obtain the ability to proceed with contract financing prior to equipment orders. Issue and approve work orders to third party fulfillment vendors to provide accurate services with prompt payments. Issue and approve installer invoices based on a robust QA process to ensure installation completion and scope of work accuracy. Identifies and implements opportunities for continuous improvement. Review operational procedures and ensure conformance to industry best practices. Analyze and monitor team performance to iteratively improve upon cycle times. Update CRM, Fulfillment portal, third party financier portals and various other business tools. Assist in a successful transition from our current Sunbase CRM to Salesforce for the various Order Management functions.
Required Qualifications
Bachelors degree in business or other related field with a minimum of 5+yearsofwork experience in operations management and analytics with at least 1 year of solar industry experience. Minimum of 1 years work experience utilizing Salesforce and CRM systems. Ability to exercise strong organizational, problem-solving and analytical skills Excellent oral and written communication skills with the ability to present in internal and external forums. Entrepreneurial mindset and demonstrated ability to thrive in a high-growth environment. Process driven while finding long-term solutions with an impeccable attention to detail.
Hanwha Q CELLS America Inc. (HQCA) is a Qcells company, one of the worlds largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.
Physical, Mental & Environmental Demands
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements
normally expected
to perform
regular
job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.
Mobility
Standing
20% of time
Sitting
70% of time
Walking
10% of time
Strength
Pulling
up to 10 Pounds
Pushing
up to 10 Pounds
Carrying
up to 10 Pounds
Lifting
up to 10 Pounds
Dexterity
(F = Frequently, O = Occasionally, N = Never)
Typing
F
Handling
F
Reaching
F
Agility
(F = Frequently, O = Occasionally, N = Never)
Turning
F
Twisting
F
Bending
O
Crouching
O
Balancing
N
Climbing
N
Crawling
N
Kneeling
N
The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the jobs minimum qualifications.
This target salary range is for CA positions only and should not be interpreted as an offer of compensation.
You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Other Industries
Renewable Energy Semiconductor Manufacturing Referrals increase your chances of interviewing at Qcells North America by 2x Sign in to set job alerts for Order Manager roles.
Sr. Operations Manager - Distribution Centers
Richmond, CA $105,000.00-$140,000.00 2 weeks ago San Francisco, CA $63,900.00-$186,200.00 1 day ago San Francisco, CA $49,700.00-$59,300.00 6 days ago International Order Management Specialist
San Francisco, CA $60,000.00-$85,000.00 6 days ago Southern Hills, CA $105,000.00-$130,000.00 1 week ago San Francisco, CA $88,000.00-$132,000.00 9 hours ago San Francisco, CA $110,000.00-$140,000.00 2 weeks ago Customer Experience Analyst Lead (Customer Support)
Foster City, CA $236,000.00-$284,000.00 3 days ago Manager, New Verticals - Fulfillment Strategy & Operations
Customer Success, Technical Account Manager
San Francisco, CA $140,000.00-$180,000.00 2 weeks ago Assistant Manager - Airport Operations Customer Service
San Francisco, CA $83,567.70-$102,138.30 1 day ago San Francisco, CA $151,000.00-$207,000.00 2 days ago Operations Manager - Partner Integration
South San Francisco, CA $120,000.00-$150,000.00 1 month ago San Francisco, CA $205,000.00-$241,000.00 2 days ago Operations Manager, UOVO Wine San Francisco
San Francisco, CA $87,000.00-$97,000.00 11 hours ago San Leandro, CA $78,000.00-$87,000.00 2 weeks ago San Francisco, CA $22.00-$23.00 2 weeks ago San Francisco, CA $22.00-$23.00 2 weeks ago San Francisco, CA $96,706.00-$114,289.00 2 weeks ago San Francisco, CA $62,000.00-$120,000.00 2 weeks ago Retail Store and Customer Service Manager
San Francisco, CA $80,000.00-$85,000.00 3 days ago Operations Manager - Partner Integration
South San Francisco, CA $120,000.00-$150,000.00 2 weeks ago San Francisco, CA $29.81-$100,000.00 2 weeks ago Senior Customer Experience Specialist (Outbound)
San Francisco, CA $39.42-$45.19 2 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr