Yoh, A Day & Zimmermann Company
Business Process Analyst-ServiceNow workflows and call center operations- W2 onl
Yoh, A Day & Zimmermann Company, Boston, Massachusetts, us, 02298
Business Process Analyst-ServiceNow workflows and call center operations- W2 only
Business Process Analyst-ServiceNow workflows and call center operations- W2 only
Direct message the job poster from Yoh, A Day & Zimmermann Company Please contact Renu Goel 857-207-2676 renu.goel@yoh.com
W2 only local and no corps Bachelor’s degree in Business Administration, Information Systems, Industrial Engineering, or related field. 3+ years of experience in business process analysis, process improvement, or business systems analysis. Strong analytical and problem-solving skills with the ability to interpret complex data. Proficient in process modeling tools (e.g., Visio, Lucidchart, Bizagi). Experience with process improvement methodologies (Lean, Six Sigma, etc.). Excellent verbal and written communication skills; ability to interface with all levels of the organization. Strong organizational and time-management skills.
Preferred Qualifications:
Certification in Business Process Management (CBPA), Six Sigma, or similar. Familiarity with ERP, CRM, or workflow automation tools (e.g., ServiceNow, Salesforce, SAP). Experience in change management and organizational transformation projects. Exposure to business architecture frameworks or enterprise architecture tools.
Estimated Min Rate : $68.53 Estimated Max Rate : $97.90
What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit
https://www.yoh.com/applicants-with-disabilities
to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Seniority level
Seniority level Not Applicable Employment type
Employment type Contract Job function
Job function Education Industries Education Administration Programs Referrals increase your chances of interviewing at Yoh, A Day & Zimmermann Company by 2x Get notified about new Business Process Analyst jobs in
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Business Process Analyst-ServiceNow workflows and call center operations- W2 only
Direct message the job poster from Yoh, A Day & Zimmermann Company Please contact Renu Goel 857-207-2676 renu.goel@yoh.com
W2 only local and no corps Bachelor’s degree in Business Administration, Information Systems, Industrial Engineering, or related field. 3+ years of experience in business process analysis, process improvement, or business systems analysis. Strong analytical and problem-solving skills with the ability to interpret complex data. Proficient in process modeling tools (e.g., Visio, Lucidchart, Bizagi). Experience with process improvement methodologies (Lean, Six Sigma, etc.). Excellent verbal and written communication skills; ability to interface with all levels of the organization. Strong organizational and time-management skills.
Preferred Qualifications:
Certification in Business Process Management (CBPA), Six Sigma, or similar. Familiarity with ERP, CRM, or workflow automation tools (e.g., ServiceNow, Salesforce, SAP). Experience in change management and organizational transformation projects. Exposure to business architecture frameworks or enterprise architecture tools.
Estimated Min Rate : $68.53 Estimated Max Rate : $97.90
What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit
https://www.yoh.com/applicants-with-disabilities
to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Seniority level
Seniority level Not Applicable Employment type
Employment type Contract Job function
Job function Education Industries Education Administration Programs Referrals increase your chances of interviewing at Yoh, A Day & Zimmermann Company by 2x Get notified about new Business Process Analyst jobs in
Boston, MA . Senior Business Analyst (Operations & Logistics)
Bedford, MA $105,000.00-$110,000.00 2 weeks ago Scientific Business Analyst- Boston or Bay Area
Boston, MA $60,000.00-$110,000.00 3 weeks ago Scientific Business Analyst- Boston or Bay Area
Boston, MA $120,000.00-$120,000.00 2 weeks ago North Andover, MA $60,000.00-$80,000.00 1 week ago Sr. Business Process Analyst - Weston or Lowell, MA (Hybrid Role)
Senior Business Analyst (Apparel & Accessories)
Westwood, MA $95,000.00-$105,000.00 2 days ago Quincy, MA $95,000.00-$110,000.00 1 week ago Scientific Business Analyst, Scientific AI- Boston
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr