Pave
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Customer Success Engineer
role at
Pave Join to apply for the
Customer Success Engineer
role at
Pave Who We Are
At Pave, we're building the industry’s leading compensation platform, combining the world's largest real-time compensation dataset with deep expertise in AI and machine learning. Our platform is perfecting the art and science of pay to give 8,500+ companies unparalleled confidence in every compensation decision. Who We Are
At Pave, we're building the industry’s leading compensation platform, combining the world's largest real-time compensation dataset with deep expertise in AI and machine learning. Our platform is perfecting the art and science of pay to give 8,500+ companies unparalleled confidence in every compensation decision.
Top tier companies like OpenAI, McDonald’s, Instacart, Atlassian, Synopsys, Stripe, Databricks, and Waymo use Pave, transforming every pay decision into a competitive advantage. $190+ billion in total compensation spend is managed in our workflows, and 58% of Forbes AI 50 use Pave to benchmark compensation.
The future of pay is real-time & predictive, and we’re making it happen right now. We’ve raised $160M in funding from leading investors like Andreessen Horowitz, Index Ventures, Y Combinator, Bessemer Venture Partners, and Craft Ventures.
Customer Success Engineering @ Pave:
You’ll become a Pave product and compensation expert and you’ll use that expertise to onboard and manage 30-40 customers at a time. You’ll make sure your customers implement and get value from our products quickly, and tee them up for a healthy, long-term relationship with Pave.
You’ll do this in partnership with the Account Management team, the Sales team, the Product and Engineering teams to ensure our customers are successful.
What You'll Be Doing:
Drive successful implementation projects for Pave's compensation software, partnering closely with HR and Finance leaders to transform their compensation strategies while ensuring strong adoption and meaningful business outcomes. Own end-to-end project management of customer implementations, creating detailed project plans, identifying risks early, and maintaining clear communication across multiple stakeholders to deliver solutions on time. Become a trusted compensation expert and strategic advisor to customers, helping them leverage Pave's platform to solve complex compensation challenges and establish scalable processes for their organizations. Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while wearing multiple hats in a fast-paced startup environment. Build strong relationships with customers through clear communication, creative problem-solving, and a deep understanding of their unique business needs and compensation goals.
What You'll Bring:
You have 2-5 years of experience as a customer-facing Project Manager, Customer Success Manager, or Implementation Manager at a SaaS company. You are a meticulous project manager; you make a plan, you execute against it and nothing falls through the cracks. You’re a creative problem solver; you search for solutions that solve our customers needs that may not be immediately obvious. You care about the customer outcomes; you ensure that they can achieve their goals using Pave and maintain healthy adoption and usage. You are able to deal with a variety of stakeholders ranging from timeline-driven project managers, mission-driven Heads of People, and metrics-driven Finance folks. You’re comfortable working autonomously, have a strong sense of prioritization and can instinctively spot high-leverage & “blocking” work. You push to understand the “why” behind customer asks and can find the solution that won’t just help solve a problem one time but will help circumvent future problems. You’re hungry to join a start-up, and are excited to move quickly, operate in uncharted territories and wear a lot of different hats that extend beyond your core responsibilities. You love working with customers over video call/email and customers love working with you.
Compensation, It's What We Do.
This salary range may include multiple levels. Your level is based on our assessment of your interview performance and experience, which you can always ask the hiring manager about to understand in more detail. Salary is just one component of Pave's total compensation package for employees. Your total rewards package at Pave will include equity, top-notch medical, dental, and vision coverage, an unlimited PTO policy, and many other region-specific benefits.
The compensation range for this position is:
P2: $119,000 - $140,000
P3: $144,500 - $170,000
P4: $174,250 - $205,000
Life @ Pave
Since being founded in 2019 Pave has grown globally. We’re based across our HQ in San Francisco’s FiDi neighborhood, Flatiron in NYC and regional hubs in Salt Lake City and the United Kingdom. We embrace a high-energy, collaborative in-person work environment at these locations, operating on a hybrid schedule that brings teams together in-office on Mondays, Tuesdays, and Fridays.
Benefits
At Pave roles, responsibilities, and compensation grow as you do, reflecting our commitment to your professional development.
Comprehensive Medical, Dental and vision coverage for you and your family, with plenty of options to suit your needs Flexible PTO and the ability to work from anywhere in the world for a month Lunch & dinner stipends as well as fully stocked kitchens to fuel you Quarterly education stipend to continuously grow Robust parental leave to bond with your new family A commuter stipend to help you collaborate in person
Vision
Our vision is to unlock a labor market built on trust.
Mission
Our team's mission is to build confidence in every compensation decision.
Are you ready to help our clients make smarter, more effective compensation decisions? Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Software Development Referrals increase your chances of interviewing at Pave by 2x Get notified about new Customer Success Engineer jobs in
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San Francisco, CA $140,000.00-$170,000.00 2 weeks ago San Francisco, CA $120,000.00-$160,000.00 4 weeks ago San Francisco, CA $90,000.00-$120,000.00 3 days ago San Francisco, CA $120,000.00-$140,000.00 1 day ago Mountain View, CA $109,000.00-$140,000.00 6 days ago Technical Scale Customer Success Manager
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#J-18808-Ljbffr
Customer Success Engineer
role at
Pave Join to apply for the
Customer Success Engineer
role at
Pave Who We Are
At Pave, we're building the industry’s leading compensation platform, combining the world's largest real-time compensation dataset with deep expertise in AI and machine learning. Our platform is perfecting the art and science of pay to give 8,500+ companies unparalleled confidence in every compensation decision. Who We Are
At Pave, we're building the industry’s leading compensation platform, combining the world's largest real-time compensation dataset with deep expertise in AI and machine learning. Our platform is perfecting the art and science of pay to give 8,500+ companies unparalleled confidence in every compensation decision.
Top tier companies like OpenAI, McDonald’s, Instacart, Atlassian, Synopsys, Stripe, Databricks, and Waymo use Pave, transforming every pay decision into a competitive advantage. $190+ billion in total compensation spend is managed in our workflows, and 58% of Forbes AI 50 use Pave to benchmark compensation.
The future of pay is real-time & predictive, and we’re making it happen right now. We’ve raised $160M in funding from leading investors like Andreessen Horowitz, Index Ventures, Y Combinator, Bessemer Venture Partners, and Craft Ventures.
Customer Success Engineering @ Pave:
You’ll become a Pave product and compensation expert and you’ll use that expertise to onboard and manage 30-40 customers at a time. You’ll make sure your customers implement and get value from our products quickly, and tee them up for a healthy, long-term relationship with Pave.
You’ll do this in partnership with the Account Management team, the Sales team, the Product and Engineering teams to ensure our customers are successful.
What You'll Be Doing:
Drive successful implementation projects for Pave's compensation software, partnering closely with HR and Finance leaders to transform their compensation strategies while ensuring strong adoption and meaningful business outcomes. Own end-to-end project management of customer implementations, creating detailed project plans, identifying risks early, and maintaining clear communication across multiple stakeholders to deliver solutions on time. Become a trusted compensation expert and strategic advisor to customers, helping them leverage Pave's platform to solve complex compensation challenges and establish scalable processes for their organizations. Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while wearing multiple hats in a fast-paced startup environment. Build strong relationships with customers through clear communication, creative problem-solving, and a deep understanding of their unique business needs and compensation goals.
What You'll Bring:
You have 2-5 years of experience as a customer-facing Project Manager, Customer Success Manager, or Implementation Manager at a SaaS company. You are a meticulous project manager; you make a plan, you execute against it and nothing falls through the cracks. You’re a creative problem solver; you search for solutions that solve our customers needs that may not be immediately obvious. You care about the customer outcomes; you ensure that they can achieve their goals using Pave and maintain healthy adoption and usage. You are able to deal with a variety of stakeholders ranging from timeline-driven project managers, mission-driven Heads of People, and metrics-driven Finance folks. You’re comfortable working autonomously, have a strong sense of prioritization and can instinctively spot high-leverage & “blocking” work. You push to understand the “why” behind customer asks and can find the solution that won’t just help solve a problem one time but will help circumvent future problems. You’re hungry to join a start-up, and are excited to move quickly, operate in uncharted territories and wear a lot of different hats that extend beyond your core responsibilities. You love working with customers over video call/email and customers love working with you.
Compensation, It's What We Do.
This salary range may include multiple levels. Your level is based on our assessment of your interview performance and experience, which you can always ask the hiring manager about to understand in more detail. Salary is just one component of Pave's total compensation package for employees. Your total rewards package at Pave will include equity, top-notch medical, dental, and vision coverage, an unlimited PTO policy, and many other region-specific benefits.
The compensation range for this position is:
P2: $119,000 - $140,000
P3: $144,500 - $170,000
P4: $174,250 - $205,000
Life @ Pave
Since being founded in 2019 Pave has grown globally. We’re based across our HQ in San Francisco’s FiDi neighborhood, Flatiron in NYC and regional hubs in Salt Lake City and the United Kingdom. We embrace a high-energy, collaborative in-person work environment at these locations, operating on a hybrid schedule that brings teams together in-office on Mondays, Tuesdays, and Fridays.
Benefits
At Pave roles, responsibilities, and compensation grow as you do, reflecting our commitment to your professional development.
Comprehensive Medical, Dental and vision coverage for you and your family, with plenty of options to suit your needs Flexible PTO and the ability to work from anywhere in the world for a month Lunch & dinner stipends as well as fully stocked kitchens to fuel you Quarterly education stipend to continuously grow Robust parental leave to bond with your new family A commuter stipend to help you collaborate in person
Vision
Our vision is to unlock a labor market built on trust.
Mission
Our team's mission is to build confidence in every compensation decision.
Are you ready to help our clients make smarter, more effective compensation decisions? Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Software Development Referrals increase your chances of interviewing at Pave by 2x Get notified about new Customer Success Engineer jobs in
San Francisco Bay Area . San Francisco, CA $135,000.00-$150,000.00 3 weeks ago Customer Solutions Engineer, Marketing Solutions
San Francisco, CA $105,000.00-$170,000.00 2 days ago Customer Solutions Engineer, Marketing Solutions
Sunnyvale, CA $105,000.00-$170,000.00 2 days ago Happiness Engineer – Customer Support & Success
San Francisco, CA $90,000.00-$150,000.00 12 months ago San Francisco, CA $95,000.00-$200,000.00 2 weeks ago Customer Success Engineer, San Francisco
San Francisco, CA $31.20-$46.80 3 days ago San Francisco, CA $90,000.00-$250,000.00 1 year ago San Francisco, CA $65,000.00-$80,000.00 3 days ago Redwood City, CA $117,100.00-$175,600.00 3 days ago Technical Customer Success Manager - San Francisco based
San Francisco, CA $140,000.00-$170,000.00 2 weeks ago San Francisco, CA $120,000.00-$160,000.00 4 weeks ago San Francisco, CA $90,000.00-$120,000.00 3 days ago San Francisco, CA $120,000.00-$140,000.00 1 day ago Mountain View, CA $109,000.00-$140,000.00 6 days ago Technical Scale Customer Success Manager
San Francisco, CA $140,000.00-$170,000.00 20 hours ago San Francisco, CA $115,000.00-$150,000.00 1 month ago Customer Solutions Engineer, gTech Ads, gTech
San Francisco, CA $97,500.00-$140,000.00 2 weeks ago Mountain View, CA $70,000.00-$110,000.00 1 month ago San Francisco, CA $90,000.00-$120,000.00 3 weeks ago San Francisco, CA $90,000.00-$110,000.00 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr