Senior IT Operations Engineer

NexHealth Overview Founded………………….2017 Headquarters……....San Francisco, CA & Draper, UT Funding…………………....$177M Through Series C Investors…………………..Buckley Ventures, Scott Belsky, Lachy Groom, Jeffrey Katzenberg, Point 9 Employees……………..215 Website…….……………... https://www.nexhealth.com/ The Company NexHealth is on a mission to accelerate healthcare innovation by modernizing the industry with real-time EHR integration APIs and a scalable platform. Founded in 2017, NexHealth serves 10,000+ practices, 50M+ patients, and developers across 15+ EHR systems. Backed by $177M in Series C funding, the company is headquartered in San Francisco, CA, and Draper, UT. Senior IT Operations Engineer NexHealth is hiring a Senior IT Operations Engineer to support, maintain, and secure the IT systems and tools critical to running our business. This is a hands-on, operations-focused role that blends deep technical IT knowledge with a strong emphasis on reliability, user experience, and scalability as we grow. Note : This is a full-time, onsite role based in our Draper, Utah office (5 days/week). Responsibilities You will be the primary point of contact for resolving hardware, software, and network issues, ensuring timely and reliable support for employee needs. Partner with the IT lead and cross-functional teams to identify and implement improvements to IT systems and internal processes. Assist with new hire onboarding, access provisioning, and full lifecycle management. Set up and maintain proactive monitoring to ensure system performance, uptime, and responsiveness. Document and maintain operating procedures, best practices, and troubleshooting steps. Partner with the event team to support in-office logistics, events, and day-to-day operational tasks. Qualifications 3+ years of hands-on experience supporting and managing enterprise IT systems and SaaS applications in a startup environment Ability to work independently to identify and resolve issues, and to collaborate on larger projects Problem solving mindset and a track record of clear, effective documentation Customer-first mindset and a passion for continuous improvement. Attention to details and a focus on delivering consistent, high-quality work Ability to lift and install IT & networking equipments as needed Location: Draper, Utah (full onsite)

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