Kaizen Lab Inc.
JOBSUMMARY:
Theprimary purpose of the Activity Director position is to plan, organize, developand direct the overall operation of the Activity Department. JOBDUTIES & RESPONSIBILITIES:
Administrative Functions
·
Plan,develop, organize, implement, evaluate, and direct the activity programs ofthis facility. ·
Assistin the development, administering, and coordinating of department policies andprocedures. ·
Keepabreast of current federal and state regulations, as well as professionalstandards, and make recommendations on changes in policies and procedures tothe Administrator. ·
Reviewdepartment policies and procedures, at least annually, and participate inmaking recommended changes. ·
Developand maintain policies and procedures for the identification of medicallyrelated activity needs of the resident. ·
Referresident/family to appropriate social service personnel when necessary. ·
Referresident/families to appropriate business office personnel as toMedicare/Medicaid, and other financial assistance programs when necessary. ·
Giveassistance or help in locating and arranging for services of otherprofessionals or agencies to solve problems and needs of residents. ·
Participatein community planning related to the interests of the facility and the servicesneeds of the residents and families. ·
Prepareand present monthly report on progress of activity program. ·
Develop,implement and maintain an ongoing quality assurance program for the activitydepartment. Activity Functions
·
Organizeprograms for group and individual activities based on residents’ individualizedneeds as identified in residents’ health care plans. ·
Maintaina balance of recreational activities including physical, social, religious,diversional, spiritual, intellectual, and creative arts and crafts. ·
Communicateresidents’ programs to residents, residents’ families, volunteers, and facilitystaff. Communication may occur throughposting of a large monthly calendar in centralized locations within thebuilding and circulation of copies of the monthly calendar. ·
Offeractivities at hours convenient to the residents and that reflect the overalldemographics of the resident population. ·
Providemotivation for participation in Residents’ Council and scheduled a time andplace for meetings. ·
Ensuregroup activities are scheduled to provide for maximum involvement by interestedresidents. ·
Selectresidents for activity participation according to each resident’s activityinterest, needs and potential. ·
Involveresidents and families in planning facility activity programs. ·
Coordinatescheduled activities with other departments. ·
Assistin arranging transportation to outside activities when necessary. ·
Helpread incoming mail, and address and post outgoing mail upon the residents’requests. ·
Responsiblefor transportation of residents within the facility from one area to anotherwhere activities are occurring. ·
Recruit,orientate, and supervise volunteers and maintain records of volunteer programs. ·
Communicatethe facility’s volunteer needs to the community. ·
Participatein community planning related to the interests of the facility and arrange forthe use of community facilities by residents. Care Plan and Assessment Functions
·
Interviewresidents/families on admission and involve them in determining appropriateactivities for the resident. ·
Formulatewritten plans of care for each admitted resident. ·
Reviewand update plan of care according to established policies. ·
Recordcontinuing progress notes on resident’s activities and response of resident toactivity program. ·
Recordresident’s activity participation in resident’s individual medical record. Keepgroup records of participation on scheduled activities. ·
RecordSection I of the MDS, activity pursuits portion and resident’s activityinterest and activity needs assessment. After completing the MDS, recordresident’s initial activities-health-care plan. ·
Identifyand evaluate personal, emotional, and environmental concerns that prevent orlimit the resident’s full use of medical, nursing, and restorative care. ·
Recognizeabnormal signs and symptoms, which may signify a physical change in theresident’s condition that could require nursing intervention. Report changes to the charge nurse. ·
Participatein discharge planning; development and implementation of activity care plansand resident assessments. Committee Functions
·
Serveon, participate in, and attend various committees of the facility as requiredor appointed by the Administrator. ·
Providewritten and/or oral reports of the activities programs as directed by suchcommittees. ·
Participatein regularly scheduled reviews of resident discharge plans. ·
Evaluateand implement recommendations from established committees as they may pertainto activity services. ·
Meetwith activity personnel, on a regularly scheduled basis and solicit advice frominter-department supervisors concerning the operation of the department, assistin identify and correcting problem areas, and/or the improvement of services. ·
Attenddepartment head meetings as scheduled. Personnel Functions
·
Assistin the recruitment, interviewing and selection of personnel for the activitydepartment. ·
Determinedepartmental staffing needs necessary to meet the activity programming needsand assign activity personnel and/or volunteers for each scheduled activity. ·
Scheduledepartment work hours, personnel, work assignments, etc. to expedite work. ·
Delegateresponsibility and accountability to other activity personnel as deemednecessary to perform their assigned duties. ·
Counsel/disciplineactivity personnel as necessary. ·
Recommendtermination of employment to the Administrator if necessary. ·
Reviewand check competence of activity personnel and make adjustments as necessary. ·
Makedaily rounds to assure that activity personnel are performing required dutiesas assigned. ·
Conductindividual performance evaluations in accordance with the facility’s policiesand procedures. StaffDevelopment Functions
·
Develop,implement and maintain an effective orientation program that orients newassociates to the activities department and its programs. ·
Developand participate in the planning, scheduling and conducting of timely in-servicetraining classes that ensures a well-educated activity department. ·
Assistthe Staff Development Coordinator in developing and conducting inservicetraining programs that relate to resident activities and the activitydepartment. Safetyand Sanitation Functions
·
Assistin developing safety standards for the activity department. ·
Followestablished safety regulations, to include fire protection/prevention, smokingregulations, infection control, etc. ·
Monitordepartment personnel to assure they are following established safetyregulations in the use of equipment and supplies. ·
Ensurethat department work and activity areas are maintained in a clean, sanitary andsafe manner. ·
Ensurethat departmental personnel participate in and conduct all fire safety anddisaster preparedness drills in a safe and professional manner. ·
Assistthe Infection Control Committee in the development, implementation, andrevising of written aseptic and isolation techniques relative to activities. ·
Implementand maintain a program for monitoring communicable and/or infectious diseasesamong residents and personnel as it relates to activity programming. ·
Ensurethat all procedures governing reporting hazardous conditions, exposure toblood/body fluids, use of labels and MSDS sheets, and blood borne pathogens arefollowed. Equipmentand Supply Functions
·
Recommendto the Administrator the equipment and supply needs of the activity department. ·
Maintainadequate activity supplies and equipment to meet needs and interests ofresidents, ensure materials are available to residents. ·
Placeorders for equipment and supplies as necessary. ·
Makeperiodic rounds to check equipment to assure that it is in proper workingcondition. ·
Checksupply rooms to assure that needed activity supplies and on hand to conductscheduled activities. ·
Developand implement procedures that ensure activity supplies are used in an efficientmanner to avoid waste. ·
Ensurethat appropriate cleaning supplies are on hand to perform necessarydepartmental cleaning functions. ·
Budgetand Planning Functions ·
Forecastneeds of the department ·
Assistin preparing and planning the activity department’s budget for food, equipment,supplies, and labor and submit to the Administrator for review. ·
Maintaincurrent written records of department expenditures and assure that adequatefinancial records and cost reports are submitted to the Administrator uponrequest. ·
Makedepartmental adjustments in order to conform to approved budget, and or asdictated by an analysis of the monthly operating statement. ResidentRights Responsibilities
·
Maintainthe confidentiality of all resident care information. ·
Knockbefore entering a resident’s room. ·
Ensurethat all activity personnel are knowledgeable of the resident’s rights andresponsibilities, including the right of refusal. ·
Reviewcomplaints and grievances made by the resident and make a written/oral reportto the Administrator indicating what actions were taken to resolve thecomplaint and the current status of the complaint following establishedfacility procedures. ·
Participatein resident council meetings as requested and provide support services to suchcouncil. WorkingConditions
·
Worksin office areas as well as throughout the facility. ·
Movesintermittently during work hours. ·
Issubject to frequent interruptions. ·
Isinvolved with residents, personnel, visitors, government agencies/personnel,under all conditions and circumstances. ·
Issubject to hostile and emotionally upset residents, family members, personneland visitors. ·
Communicateswith the medical staff, nursing personnel and other department supervisors. ·
Worksbeyond normal working hours and in other positions temporarily, when necessary.Works on weekends and holidays when necessary. ·
Issubject to callback during emergency conditions. ·
Issubject to injury from falls, burns from equipment, odors, etc., throughout theworkday, as well as to reactions from dust, plastics, synthetics,disinfectants, tobacco smoke, and other potential contaminants. ·
Attendsand participates in continuing educational programs. ·
Issubject to exposure to infectious waste, diseases, conditions, etc. includingTB and the AIDS and Hepatitis B viruses. ·
Maybe subject to the handling of and exposure to hazardous chemicals. ·
Maintainsa liaison with the resident, their families, support departments, etc. toadequately plan for the residents’ needs. JOBREQUIREMENTS:
Education
·
Mustpossess, as a minimum, a High School Diploma or GED. ·
Atwo-year or higher degree in therapeutic recreation, social work, or relateddegree is preferred. Experience
·
Must be directed by a qualifiedprofessional who is a qualified therapeutic recreation specialist or anactivities professional who- ·
Must be licensed or registered,if applicable by the state which practicing; and ·
Must be Eligible forcertification as a therapeutic recreation specialist or as an activitiesprofessional by a recognized accrediting body on or after October 1 1990; or ·
Has (2) years of experience ina social or recreational program within the last (5) years, one of which wasfull-time in a therapeutic activities program;or ·
Must be a qualifiedoccupational therapist or occupational therapy assistant; or ·
Must have completed a trainingcourse approved by the state. Specific Requirements
·
Mustbe a member in good standing in the National Association of Social Workers. ·
Mustbe able to read, write, speak and understand the English language. ·
Mustdisplay professionalism both in appearance and attitude. ·
Mustpossess the ability to solve problems and make independent decisions whencircumstances warrant such action. ·
Mustgenuinely care for and understand the elderly and disabled. ·
Mustpossess the ability to deal tactfully with personnel, residents, familymembers, visitors, government agency personnel and the general public. ·
Mustpossess the ability and the willingness to work harmoniously with and to coachand supervise other personnel. ·
Mustbe able to plan, organize, develop, implement and interpret the programs,goals, objectives, policies and procedures that are necessary for providingsocial services. ·
Musthave patience, tact, a positive disposition and enthusiasm, as well as thewillingness to handle difficult people. ·
Mustbe willing to seek out new methods and principles and be willing to incorporatethem into existing activities practices. ·
Mustbe able to relate information concerning a resident’s condition. ·
Mustnot pose a direct threat to the health or safety of other individuals in theworkplace. Physical and Sensory Requirements
(with or without the aid of mechanical devices) ·
Mustbe able to move continuously throughout the workday. ·
Mustbe able to cope with the mental and emotional stress of the position. ·
Mustbe able to see and hear or use prosthetics that will enable these senses tofunction adequately to ensure that the requirements of this position can befully met. ·
Mustfunction independently and have flexibility, personal integrity, and theability to work effectively with residents, families, personnel, and supportagencies. ·
Mustmeet the general health requirements set forth by the policies of thisfacility, which may include a medical and physical examination. ·
Mustbe able to relate to and work with the ill, disabled, elderly, emotionallyupset, and at times, hostile people within the facility. ·
Mustbe able to push, pull, move, and/or lift a minimum of 10pounds to a minimum height of 5 feet and be able to push, pull,move, and/or carry such weight a minimum distance of 5 feet. ·
Maybe necessary to assist in the evacuation of residents during emergencysituations. ·
Sitting: 1-2 hour per 8-hour shift. Alternates frequently to standing andwalking. ·
Standing: 4-5 hours per 8-hour shift. Alternates frequently to walking andoccasionally to sitting. ·
Walking: 2-3 hours per 8 hour shift. Alternates frequently to standing andoccasionally to sitting. ·
Lifting: 1-10 lbs. Continuously 11-20 lbs. Occasionally 21-35 lbs. Rarely 36-50 lbs. Rarely 51-75 lbs. Rarely ·
>75 lbs. Rarely ·
Carrying: 1-10 lbs. Continuously ·
11-20lbs. Rarely ·
21-35lbs. Rarely ·
Driving: Rarely ·
Pushing: Continuously ·
Bending: Occasionally ·
Squatting: Rarely ·
Kneeling: Rarely ·
Crawling: Rarely ·
Climbing: Rarely ·
Reaching: Occasionally ·
Grasping: Occasionally ·
FineManipulation: Continuously (Frequency: Never=0%; Rarely=1-10%; Occasionally=11=33%;Frequently = 34-66%; Continuously = 67%+) EqualEmployment Opportunity/Affirmative Action Employer and do not discriminate onthe basis of race, color, age, sex, religion, veteran’s status, nationalorigin, disability, marital status, or any other characteristic protected bylaw.
#J-18808-Ljbffr
Theprimary purpose of the Activity Director position is to plan, organize, developand direct the overall operation of the Activity Department. JOBDUTIES & RESPONSIBILITIES:
Administrative Functions
·
Plan,develop, organize, implement, evaluate, and direct the activity programs ofthis facility. ·
Assistin the development, administering, and coordinating of department policies andprocedures. ·
Keepabreast of current federal and state regulations, as well as professionalstandards, and make recommendations on changes in policies and procedures tothe Administrator. ·
Reviewdepartment policies and procedures, at least annually, and participate inmaking recommended changes. ·
Developand maintain policies and procedures for the identification of medicallyrelated activity needs of the resident. ·
Referresident/family to appropriate social service personnel when necessary. ·
Referresident/families to appropriate business office personnel as toMedicare/Medicaid, and other financial assistance programs when necessary. ·
Giveassistance or help in locating and arranging for services of otherprofessionals or agencies to solve problems and needs of residents. ·
Participatein community planning related to the interests of the facility and the servicesneeds of the residents and families. ·
Prepareand present monthly report on progress of activity program. ·
Develop,implement and maintain an ongoing quality assurance program for the activitydepartment. Activity Functions
·
Organizeprograms for group and individual activities based on residents’ individualizedneeds as identified in residents’ health care plans. ·
Maintaina balance of recreational activities including physical, social, religious,diversional, spiritual, intellectual, and creative arts and crafts. ·
Communicateresidents’ programs to residents, residents’ families, volunteers, and facilitystaff. Communication may occur throughposting of a large monthly calendar in centralized locations within thebuilding and circulation of copies of the monthly calendar. ·
Offeractivities at hours convenient to the residents and that reflect the overalldemographics of the resident population. ·
Providemotivation for participation in Residents’ Council and scheduled a time andplace for meetings. ·
Ensuregroup activities are scheduled to provide for maximum involvement by interestedresidents. ·
Selectresidents for activity participation according to each resident’s activityinterest, needs and potential. ·
Involveresidents and families in planning facility activity programs. ·
Coordinatescheduled activities with other departments. ·
Assistin arranging transportation to outside activities when necessary. ·
Helpread incoming mail, and address and post outgoing mail upon the residents’requests. ·
Responsiblefor transportation of residents within the facility from one area to anotherwhere activities are occurring. ·
Recruit,orientate, and supervise volunteers and maintain records of volunteer programs. ·
Communicatethe facility’s volunteer needs to the community. ·
Participatein community planning related to the interests of the facility and arrange forthe use of community facilities by residents. Care Plan and Assessment Functions
·
Interviewresidents/families on admission and involve them in determining appropriateactivities for the resident. ·
Formulatewritten plans of care for each admitted resident. ·
Reviewand update plan of care according to established policies. ·
Recordcontinuing progress notes on resident’s activities and response of resident toactivity program. ·
Recordresident’s activity participation in resident’s individual medical record. Keepgroup records of participation on scheduled activities. ·
RecordSection I of the MDS, activity pursuits portion and resident’s activityinterest and activity needs assessment. After completing the MDS, recordresident’s initial activities-health-care plan. ·
Identifyand evaluate personal, emotional, and environmental concerns that prevent orlimit the resident’s full use of medical, nursing, and restorative care. ·
Recognizeabnormal signs and symptoms, which may signify a physical change in theresident’s condition that could require nursing intervention. Report changes to the charge nurse. ·
Participatein discharge planning; development and implementation of activity care plansand resident assessments. Committee Functions
·
Serveon, participate in, and attend various committees of the facility as requiredor appointed by the Administrator. ·
Providewritten and/or oral reports of the activities programs as directed by suchcommittees. ·
Participatein regularly scheduled reviews of resident discharge plans. ·
Evaluateand implement recommendations from established committees as they may pertainto activity services. ·
Meetwith activity personnel, on a regularly scheduled basis and solicit advice frominter-department supervisors concerning the operation of the department, assistin identify and correcting problem areas, and/or the improvement of services. ·
Attenddepartment head meetings as scheduled. Personnel Functions
·
Assistin the recruitment, interviewing and selection of personnel for the activitydepartment. ·
Determinedepartmental staffing needs necessary to meet the activity programming needsand assign activity personnel and/or volunteers for each scheduled activity. ·
Scheduledepartment work hours, personnel, work assignments, etc. to expedite work. ·
Delegateresponsibility and accountability to other activity personnel as deemednecessary to perform their assigned duties. ·
Counsel/disciplineactivity personnel as necessary. ·
Recommendtermination of employment to the Administrator if necessary. ·
Reviewand check competence of activity personnel and make adjustments as necessary. ·
Makedaily rounds to assure that activity personnel are performing required dutiesas assigned. ·
Conductindividual performance evaluations in accordance with the facility’s policiesand procedures. StaffDevelopment Functions
·
Develop,implement and maintain an effective orientation program that orients newassociates to the activities department and its programs. ·
Developand participate in the planning, scheduling and conducting of timely in-servicetraining classes that ensures a well-educated activity department. ·
Assistthe Staff Development Coordinator in developing and conducting inservicetraining programs that relate to resident activities and the activitydepartment. Safetyand Sanitation Functions
·
Assistin developing safety standards for the activity department. ·
Followestablished safety regulations, to include fire protection/prevention, smokingregulations, infection control, etc. ·
Monitordepartment personnel to assure they are following established safetyregulations in the use of equipment and supplies. ·
Ensurethat department work and activity areas are maintained in a clean, sanitary andsafe manner. ·
Ensurethat departmental personnel participate in and conduct all fire safety anddisaster preparedness drills in a safe and professional manner. ·
Assistthe Infection Control Committee in the development, implementation, andrevising of written aseptic and isolation techniques relative to activities. ·
Implementand maintain a program for monitoring communicable and/or infectious diseasesamong residents and personnel as it relates to activity programming. ·
Ensurethat all procedures governing reporting hazardous conditions, exposure toblood/body fluids, use of labels and MSDS sheets, and blood borne pathogens arefollowed. Equipmentand Supply Functions
·
Recommendto the Administrator the equipment and supply needs of the activity department. ·
Maintainadequate activity supplies and equipment to meet needs and interests ofresidents, ensure materials are available to residents. ·
Placeorders for equipment and supplies as necessary. ·
Makeperiodic rounds to check equipment to assure that it is in proper workingcondition. ·
Checksupply rooms to assure that needed activity supplies and on hand to conductscheduled activities. ·
Developand implement procedures that ensure activity supplies are used in an efficientmanner to avoid waste. ·
Ensurethat appropriate cleaning supplies are on hand to perform necessarydepartmental cleaning functions. ·
Budgetand Planning Functions ·
Forecastneeds of the department ·
Assistin preparing and planning the activity department’s budget for food, equipment,supplies, and labor and submit to the Administrator for review. ·
Maintaincurrent written records of department expenditures and assure that adequatefinancial records and cost reports are submitted to the Administrator uponrequest. ·
Makedepartmental adjustments in order to conform to approved budget, and or asdictated by an analysis of the monthly operating statement. ResidentRights Responsibilities
·
Maintainthe confidentiality of all resident care information. ·
Knockbefore entering a resident’s room. ·
Ensurethat all activity personnel are knowledgeable of the resident’s rights andresponsibilities, including the right of refusal. ·
Reviewcomplaints and grievances made by the resident and make a written/oral reportto the Administrator indicating what actions were taken to resolve thecomplaint and the current status of the complaint following establishedfacility procedures. ·
Participatein resident council meetings as requested and provide support services to suchcouncil. WorkingConditions
·
Worksin office areas as well as throughout the facility. ·
Movesintermittently during work hours. ·
Issubject to frequent interruptions. ·
Isinvolved with residents, personnel, visitors, government agencies/personnel,under all conditions and circumstances. ·
Issubject to hostile and emotionally upset residents, family members, personneland visitors. ·
Communicateswith the medical staff, nursing personnel and other department supervisors. ·
Worksbeyond normal working hours and in other positions temporarily, when necessary.Works on weekends and holidays when necessary. ·
Issubject to callback during emergency conditions. ·
Issubject to injury from falls, burns from equipment, odors, etc., throughout theworkday, as well as to reactions from dust, plastics, synthetics,disinfectants, tobacco smoke, and other potential contaminants. ·
Attendsand participates in continuing educational programs. ·
Issubject to exposure to infectious waste, diseases, conditions, etc. includingTB and the AIDS and Hepatitis B viruses. ·
Maybe subject to the handling of and exposure to hazardous chemicals. ·
Maintainsa liaison with the resident, their families, support departments, etc. toadequately plan for the residents’ needs. JOBREQUIREMENTS:
Education
·
Mustpossess, as a minimum, a High School Diploma or GED. ·
Atwo-year or higher degree in therapeutic recreation, social work, or relateddegree is preferred. Experience
·
Must be directed by a qualifiedprofessional who is a qualified therapeutic recreation specialist or anactivities professional who- ·
Must be licensed or registered,if applicable by the state which practicing; and ·
Must be Eligible forcertification as a therapeutic recreation specialist or as an activitiesprofessional by a recognized accrediting body on or after October 1 1990; or ·
Has (2) years of experience ina social or recreational program within the last (5) years, one of which wasfull-time in a therapeutic activities program;or ·
Must be a qualifiedoccupational therapist or occupational therapy assistant; or ·
Must have completed a trainingcourse approved by the state. Specific Requirements
·
Mustbe a member in good standing in the National Association of Social Workers. ·
Mustbe able to read, write, speak and understand the English language. ·
Mustdisplay professionalism both in appearance and attitude. ·
Mustpossess the ability to solve problems and make independent decisions whencircumstances warrant such action. ·
Mustgenuinely care for and understand the elderly and disabled. ·
Mustpossess the ability to deal tactfully with personnel, residents, familymembers, visitors, government agency personnel and the general public. ·
Mustpossess the ability and the willingness to work harmoniously with and to coachand supervise other personnel. ·
Mustbe able to plan, organize, develop, implement and interpret the programs,goals, objectives, policies and procedures that are necessary for providingsocial services. ·
Musthave patience, tact, a positive disposition and enthusiasm, as well as thewillingness to handle difficult people. ·
Mustbe willing to seek out new methods and principles and be willing to incorporatethem into existing activities practices. ·
Mustbe able to relate information concerning a resident’s condition. ·
Mustnot pose a direct threat to the health or safety of other individuals in theworkplace. Physical and Sensory Requirements
(with or without the aid of mechanical devices) ·
Mustbe able to move continuously throughout the workday. ·
Mustbe able to cope with the mental and emotional stress of the position. ·
Mustbe able to see and hear or use prosthetics that will enable these senses tofunction adequately to ensure that the requirements of this position can befully met. ·
Mustfunction independently and have flexibility, personal integrity, and theability to work effectively with residents, families, personnel, and supportagencies. ·
Mustmeet the general health requirements set forth by the policies of thisfacility, which may include a medical and physical examination. ·
Mustbe able to relate to and work with the ill, disabled, elderly, emotionallyupset, and at times, hostile people within the facility. ·
Mustbe able to push, pull, move, and/or lift a minimum of 10pounds to a minimum height of 5 feet and be able to push, pull,move, and/or carry such weight a minimum distance of 5 feet. ·
Maybe necessary to assist in the evacuation of residents during emergencysituations. ·
Sitting: 1-2 hour per 8-hour shift. Alternates frequently to standing andwalking. ·
Standing: 4-5 hours per 8-hour shift. Alternates frequently to walking andoccasionally to sitting. ·
Walking: 2-3 hours per 8 hour shift. Alternates frequently to standing andoccasionally to sitting. ·
Lifting: 1-10 lbs. Continuously 11-20 lbs. Occasionally 21-35 lbs. Rarely 36-50 lbs. Rarely 51-75 lbs. Rarely ·
>75 lbs. Rarely ·
Carrying: 1-10 lbs. Continuously ·
11-20lbs. Rarely ·
21-35lbs. Rarely ·
Driving: Rarely ·
Pushing: Continuously ·
Bending: Occasionally ·
Squatting: Rarely ·
Kneeling: Rarely ·
Crawling: Rarely ·
Climbing: Rarely ·
Reaching: Occasionally ·
Grasping: Occasionally ·
FineManipulation: Continuously (Frequency: Never=0%; Rarely=1-10%; Occasionally=11=33%;Frequently = 34-66%; Continuously = 67%+) EqualEmployment Opportunity/Affirmative Action Employer and do not discriminate onthe basis of race, color, age, sex, religion, veteran’s status, nationalorigin, disability, marital status, or any other characteristic protected bylaw.
#J-18808-Ljbffr