Kroll
Senior Director, Operations, Cyber & Data Resilience Join to apply for the
Senior Director, Operations, Cyber & Data Resilience
role at
Kroll Senior Director, Operations, Cyber & Data Resilience Join to apply for the
Senior Director, Operations, Cyber & Data Resilience
role at
Kroll Get AI-powered advice on this job and more exclusive features. Director, Cyber & Data Resilience
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
Kroll is seeking a Senior Director of Operations for our Cyber & Data Resilience (CDR) service line. The Director of Operations oversees the service line’s daily activities, ensuring seamless execution of business strategies, optimizing processes, and driving operational excellence. Reporting to the Service Line Leader, this role collaborates with leaders across the service line to measure, monitor, analyze and enhance productivity, improve client service, and enable the financial health of the service line. Director, Cyber & Data Resilience
Kroll is seeking a Senior Director of Operations for our Cyber & Data Resilience (CDR) service line. The Director of Operations oversees the service line’s daily activities, ensuring seamless execution of business strategies, optimizing processes, and driving operational excellence. Reporting to the Service Line Leader, this role collaborates with leaders across the service line to measure, monitor, analyze and enhance productivity, improve client service, and enable the financial health of the service line.
Responsibilities
Develop and implement operational strategies aligned with business objectives. Govern and track key initiatives Drive process improvements to enhance productivity and reduce costs. Optimize resource allocation and workflow management. Define KPIs that strategically help manage the different service offerings and profitability - Capability, Service, and MD Performance Tracking and communication Manage cost outlay and ensure ROI on investment of money spent Perform Client Finance and Administration Undertake Service and capability pricing strategy development and implementation Utilization management and Staffing strategy – cross pollination of expertise across the Service Line Monitor Learning and Training development metrics Perform business Data Analysis & Forecasting analysis – Utilize analytics to track revenue trends, optimize pricing strategies, and forecast future growth. Measure and support Cross-Functional Collaboration – Work closely with finance, operations, and product teams to streamline processes that impact revenue.
Requirements
Proven track record of successfully managing complex projects – Cyber or Professional Services Experience a plus. Experience in process improvement and project management Strong understanding of business process design and improvement Exceptional interpersonal and communication skills Excellent leadership and team-building skills Exceptional communication and negotiation abilities Proficiency in data analysis and performance/operation metrics Strong problem-solving and decision-making capabilities Proven ability to manage budgets and optimize resources Excellent organizational and time-management skills Strong analytical skills and attention to detail Ability to work under pressure and handle tight deadlines
About Kroll
Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll.
Kroll is committed to equal opportunity and diversity, and recruits people based on merit.
In order to be considered for a position, you must formally apply via careers.kroll.com.Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesBusiness Consulting and Services Referrals increase your chances of interviewing at Kroll by 2x Sign in to set job alerts for “Senior Director of Operations” roles. Boston, MA $129,000.00-$161,000.00 2 weeks ago Director/Senior Director, Commercialization OperationsSenior Director, Construction Operations Boston, MA $110,000.00-$115,000.00 3 weeks ago Site Director – (PACE Center) – Great Opportunity Lowell, MASenior Director, Supply Chain OperationsSenior Director of Procurement Operations Boston, MA $162,710.00-$202,228.00 3 weeks ago Boston, MA $129,000.00-$161,000.00 2 weeks ago Cambridge, MA $191,000.00-$287,000.00 3 weeks ago Senior Director, Strategy and Operations, Summit PBU Boston, MA $80,000.00-$85,000.00 10 months ago Senior Director, Corporate Strategy and Operations Boston, MA $275,000.00-$300,000.00 1 day ago Boston, MA $260,000.00-$285,000.00 2 weeks ago Senior Director of Program Operations, St. Francis HouseSenior Director, Clinical Operations, Oblenio Bio We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Senior Director, Operations, Cyber & Data Resilience
role at
Kroll Senior Director, Operations, Cyber & Data Resilience Join to apply for the
Senior Director, Operations, Cyber & Data Resilience
role at
Kroll Get AI-powered advice on this job and more exclusive features. Director, Cyber & Data Resilience
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
Kroll is seeking a Senior Director of Operations for our Cyber & Data Resilience (CDR) service line. The Director of Operations oversees the service line’s daily activities, ensuring seamless execution of business strategies, optimizing processes, and driving operational excellence. Reporting to the Service Line Leader, this role collaborates with leaders across the service line to measure, monitor, analyze and enhance productivity, improve client service, and enable the financial health of the service line. Director, Cyber & Data Resilience
Kroll is seeking a Senior Director of Operations for our Cyber & Data Resilience (CDR) service line. The Director of Operations oversees the service line’s daily activities, ensuring seamless execution of business strategies, optimizing processes, and driving operational excellence. Reporting to the Service Line Leader, this role collaborates with leaders across the service line to measure, monitor, analyze and enhance productivity, improve client service, and enable the financial health of the service line.
Responsibilities
Develop and implement operational strategies aligned with business objectives. Govern and track key initiatives Drive process improvements to enhance productivity and reduce costs. Optimize resource allocation and workflow management. Define KPIs that strategically help manage the different service offerings and profitability - Capability, Service, and MD Performance Tracking and communication Manage cost outlay and ensure ROI on investment of money spent Perform Client Finance and Administration Undertake Service and capability pricing strategy development and implementation Utilization management and Staffing strategy – cross pollination of expertise across the Service Line Monitor Learning and Training development metrics Perform business Data Analysis & Forecasting analysis – Utilize analytics to track revenue trends, optimize pricing strategies, and forecast future growth. Measure and support Cross-Functional Collaboration – Work closely with finance, operations, and product teams to streamline processes that impact revenue.
Requirements
Proven track record of successfully managing complex projects – Cyber or Professional Services Experience a plus. Experience in process improvement and project management Strong understanding of business process design and improvement Exceptional interpersonal and communication skills Excellent leadership and team-building skills Exceptional communication and negotiation abilities Proficiency in data analysis and performance/operation metrics Strong problem-solving and decision-making capabilities Proven ability to manage budgets and optimize resources Excellent organizational and time-management skills Strong analytical skills and attention to detail Ability to work under pressure and handle tight deadlines
About Kroll
Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll.
Kroll is committed to equal opportunity and diversity, and recruits people based on merit.
In order to be considered for a position, you must formally apply via careers.kroll.com.Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesBusiness Consulting and Services Referrals increase your chances of interviewing at Kroll by 2x Sign in to set job alerts for “Senior Director of Operations” roles. Boston, MA $129,000.00-$161,000.00 2 weeks ago Director/Senior Director, Commercialization OperationsSenior Director, Construction Operations Boston, MA $110,000.00-$115,000.00 3 weeks ago Site Director – (PACE Center) – Great Opportunity Lowell, MASenior Director, Supply Chain OperationsSenior Director of Procurement Operations Boston, MA $162,710.00-$202,228.00 3 weeks ago Boston, MA $129,000.00-$161,000.00 2 weeks ago Cambridge, MA $191,000.00-$287,000.00 3 weeks ago Senior Director, Strategy and Operations, Summit PBU Boston, MA $80,000.00-$85,000.00 10 months ago Senior Director, Corporate Strategy and Operations Boston, MA $275,000.00-$300,000.00 1 day ago Boston, MA $260,000.00-$285,000.00 2 weeks ago Senior Director of Program Operations, St. Francis HouseSenior Director, Clinical Operations, Oblenio Bio We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr