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SoFi

Manager, Fair and Responsible Banking

SoFi, San Francisco, California, United States, 94199

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Manager, Fair and Responsible Banking

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Manager, Fair and Responsible Banking

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SoFi This range is provided by SoFi. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $115,200.00/yr - $216,000.00/yr Employee Applicant Privacy Notice

Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way.

Join us to invest in yourself, your career, and the financial world.

The role:

This role will work closely with the Director, Responsible Banking to manage SoFi’s 2nd line Responsible Banking Compliance program (the “Program”). As a subject matter expert, this role will consult on complaints handling oversight, UDAAP and Responsible Banking risks, controls, issues and governance across the enterprise; educate business and other compliance partners on Responsible Banking expectations; complete the annual Responsible Banking Risk Assessment; and partner with the Fair Lending & Responsible Banking (FLRB) Analytics team on the testing and monitoring plan.

What you’ll do:

Develop, maintain, and enhance Compliance policies, standard operating procedures (SOPs), and guidance documents, as needed, to integrate expectations of the Program into Business Unit’s day-to-day activities. Execute effective governance and oversight of regulatory risks, as engaged by Compliance partners, including assessment of new and changing business initiatives, review of 1st line procedures, review of marketing and other customer-facing materials, review of models and strategy, and monitoring of complaints. Review complaint handling training materials, assignments, and completion reports on a regular basis. Provide subject matter expertise, support and leadership to Compliance partners, Business Unit managers, Independent Compliance Testing, and Audit with regard to regulatory issues and remediations. Provide oversight and challenge of 1st line’s adherence to Program requirements and recommendations for improvement. Support the Director, Responsible Banking in gathering artifacts, reviewing and/or drafting responses for complaints and regulatory monitoring activities, regulatory examinations and audits, as needed. Oversee and/or execute special projects as assigned.

What you’ll need:

Possess and maintain superior knowledge of compliance laws and regulations including UDAP/UDAAP, Regulation E, Regulation V, Regulation DD, Regulation P, Regulation Z, and other applicable consumer compliance regulations Five (5) plus years of focused fair lending and responsible banking experience at large regional financial institution or equivalent experience. Responsible Banking preferred. Applied experience in execution of regulatory risk assessments. Experience in complaint resolution and/or complaint handling monitoring and oversight is a plus. Excellent verbal and written communication skills including testing and monitoring reports and exam and audit responses. Substantial broad-based knowledge and experience in applying laws and regulations, designing, managing and overseeing compliance programs, and processes and handling regulatory matters. Ability to manage implementation of regulatory requirements with assigned business units. Strong analytical skills CRCM certification is highly desirable

Compensation And Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our

Benefits at SoFi

page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.Seniority level

Seniority levelNot Applicable Employment type

Employment typeFull-time Job function

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