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Front Office Assistant Manager
Apply locations: 1 Hotel San Francisco Time type: Full time Posted on: Posted 30+ Days Ago Job requisition id: JR102068 Grow with us... Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why we hire thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. We love this role at SH Hotels & Resorts because it has many facets. There’s abundant opportunity to be creative, warm, imaginative—and further develop your leadership skills in our Front Office department. We have an opportunity for a service-minded Assistant Front Office Manager to lead and inspire our great-natured service team. Our Assistant Front Office Manager will train, supervise, and mentor new hires, setting them up for success. It’s a role where you’ll interact with guests regularly, whether welcoming them from across an ocean or just around the corner. Leading by example is crucial in this role. About you... Passionate about hotel operations and guest service with at least 2 years of experience in a Front Office supervisory role, preferably in an upper upscale or luxury hotel environment. A post-secondary diploma or degree is a plus. Advanced knowledge of front office operations, strong leadership skills, and a proven track record in guest and team member engagement and financial performance. Excellent communication skills, both verbal and written. Flexible schedule to include days, evenings, weekends, and holidays. Our culture is caring and thoughtful. We deliver good-natured, informed service to evoke a sense of fulfillment and well-being. As a mission-driven company, our purpose is our guiding star. Our purpose impacts our team members’ lives, guest experiences, community building, and environmental care. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel brand management company affiliated with Starwood Capital Group. Benefits & Perks... Health & Wellness: Company-paid Medical, Dental & Vision, and EAP programs Pet Insurance Retirement Planning: 401k with match Career Advancement: Rapid growth offers opportunities worldwide! About us... Our culture is caring and thoughtful, delivering good-natured, informed service to evoke fulfillment and well-being. As a mission-driven company, our purpose is our true north. We aim to impact lives positively, enhance guest experiences, build community, and protect the planet. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel management company affiliated with Starwood Capital Group. Salary: $70,000 - $75,000 SH Hotels and Resorts is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an inclusive culture. We are committed to non-discrimination and accommodations for those who need it. Life at Starwood Hotels is based on a simple idea: the world is full of natural beauty, splendor, and whimsy—and we want to preserve it. Our mission is to inspire others to do the same with unique luxury experiences. We seek talented individuals with heart and hustle, who love service, pay attention to details, honor nature, ask questions, share ideas confidently, and respect diverse perspectives. We care about who you are, how you treat others, and what motivates you. Read on to learn more about our opportunities.
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Apply locations: 1 Hotel San Francisco Time type: Full time Posted on: Posted 30+ Days Ago Job requisition id: JR102068 Grow with us... Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why we hire thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. We love this role at SH Hotels & Resorts because it has many facets. There’s abundant opportunity to be creative, warm, imaginative—and further develop your leadership skills in our Front Office department. We have an opportunity for a service-minded Assistant Front Office Manager to lead and inspire our great-natured service team. Our Assistant Front Office Manager will train, supervise, and mentor new hires, setting them up for success. It’s a role where you’ll interact with guests regularly, whether welcoming them from across an ocean or just around the corner. Leading by example is crucial in this role. About you... Passionate about hotel operations and guest service with at least 2 years of experience in a Front Office supervisory role, preferably in an upper upscale or luxury hotel environment. A post-secondary diploma or degree is a plus. Advanced knowledge of front office operations, strong leadership skills, and a proven track record in guest and team member engagement and financial performance. Excellent communication skills, both verbal and written. Flexible schedule to include days, evenings, weekends, and holidays. Our culture is caring and thoughtful. We deliver good-natured, informed service to evoke a sense of fulfillment and well-being. As a mission-driven company, our purpose is our guiding star. Our purpose impacts our team members’ lives, guest experiences, community building, and environmental care. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel brand management company affiliated with Starwood Capital Group. Benefits & Perks... Health & Wellness: Company-paid Medical, Dental & Vision, and EAP programs Pet Insurance Retirement Planning: 401k with match Career Advancement: Rapid growth offers opportunities worldwide! About us... Our culture is caring and thoughtful, delivering good-natured, informed service to evoke fulfillment and well-being. As a mission-driven company, our purpose is our true north. We aim to impact lives positively, enhance guest experiences, build community, and protect the planet. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel management company affiliated with Starwood Capital Group. Salary: $70,000 - $75,000 SH Hotels and Resorts is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an inclusive culture. We are committed to non-discrimination and accommodations for those who need it. Life at Starwood Hotels is based on a simple idea: the world is full of natural beauty, splendor, and whimsy—and we want to preserve it. Our mission is to inspire others to do the same with unique luxury experiences. We seek talented individuals with heart and hustle, who love service, pay attention to details, honor nature, ask questions, share ideas confidently, and respect diverse perspectives. We care about who you are, how you treat others, and what motivates you. Read on to learn more about our opportunities.
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