Patterson isn't just a place to work, it's a partner that cares about your success.One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.Job Description:The Operations Specialist I assist in maintaining core operational functions for the PTC. They will ensure the timely processing and management of customer orders, credits, cancellations and credit hold requests. They will also assist in the maintenance of systems/billings by implementing pricing and i437 updates and change of ownership movements and will assist in supporting marketing program tracking and credit processing. They will process customer software requests from the business and update systems as needed to ensure accuracy of the data and work with other groups and vendors.Essential FunctionsTo perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.Processes Order and Credit RequestsExecutes cancellations and change of ownerships requestsManages price change requests and i437 report updatesManage software marketing program needs for tracking and statement creditsSells contracts for the Operations Specialist II based on needEnsures Credit Holds are processed in a timely mannerWorks with vendors to ensure 3rd party portals are updatedEngages Financial Shared Service or business as needed for any questions on credit hold requestsRequired QualificationsExcellent communication skills, including verbal and writtenRequires a consistent, positive attitude and respect for high quality standardsStrong organizational, attention to detail and task follow-up skillsHighly self-motivated and directedProficient and accurate PC/keyboarding skillsEmail proficiencyCommitted to be a team playerPreferred QualificationsAssociates or Bachelor’s DegreeData entry experiencePhysical DemandsOperating a computer or other office devices for the majority of the workdayMay occasionally need to move packages up to 10 pounds such as office supplies or equipmentMust be able to communicate with others in person, over the phone, and in writing? Must be able to understand and effectively exchange accurate information with others such as coworkers, customers and vendors Must be able to read and interpret various electronic and written documentsEnvironmental FactorsThis position is in an office environmentinwhich team members occupydesks in assignedareas orat meeting/collaborationspaceswithin the building. The building’s primary work areas consist of desks, chairs, computers and other office equipment and devices for professional services. Travel and On-CallThere is no travel or on-call requirement.The potential compensation range for this role is below.$15/hr - $22/hrWhat's In It For YouWe provide competitive benefits, unique incentive programs and rewards for our eligible employees:Full Medical, Dental, and Vision benefits and an integrated Wellness Program.401(k) Match Retirement Savings Plan.Paid Time Off (PTO).Holiday Pay & Floating Holidays.Volunteer Time Off (VTO).Educational Assistance Program.Full Paid Parental and Adoption Leave.LifeWorks (Employee Assistance Program).Patterson Perks Program.The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.$15.19 - $18.65EEO StatementPatterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Patterson Company LLC