Amazon
Sr. Technical Program Manager, Central Ops Repair
Amazon, Washington, District Of Columbia, United States, 20310
Sr. Technical Program Manager
Amazon Web Services (AWS) is seeking an experienced Sr. Technical Program Manager to deliver value through improvements in software and automation to operate global data center infrastructure with the highest levels of safety, security, and availability. AWS is a leader in Cloud Computing; this is a unique opportunity to play a key role in an exciting, industry-leading technology business. As a Sr. Technical Program Manager in the Central Operations Repair team in the Data Center Community (DCC), your responsibilities will focus on driving software and automation initiatives and programs to enable operators to perform safe, secure, and efficient work on data center infrastructure while meeting business goals. Programs require timely execution with the highest degrees of safety, security, performance, availability, and reliability. Our ideal candidate is a highly motivated, extremely organized individual with experience in creating methodology and building value at a global scale. The role requires the ability to quickly assimilate knowledge spanning numerous technology subjects and apply this to data center programs, products, and operations. Key job responsibilities include: System (software, automation) release strategy and planning for global data centers Ownership of highly visible, complex, cross-functional projects, including product features, roadmap planning, resource planning and project execution of data center programs related to AWS infrastructure Accountability for the overall strategy as well as driving teams inside and outside of the organization to deliver Building and maintaining relationships with key owners and stakeholders across teams and organizations Hosting meetings to assemble the right people to achieve the program goals Writing crisp and clear narratives and program status reports, with the ability to communicate across different levels in the organization Being data-driven and using best data to determine program impact and benefits to customers A day in the life the Sr. TPM translates business needs into data center operational programs and initiatives in order to meet the service capacity goals across data centers worldwide. They manage infrastructure projects that enable and optimize hardware repairs and remediations through engagements with (and not limited to): Data Center Operations (DCO), development teams, supply chain, and finance. About the team: Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating
that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Basic qualifications include: 5+ years of technical product or program management experience Experience managing programs across cross-functional teams, building processes and coordinating release schedules 5+ years of analytical, quantitative, communication, and presentations experience Experience building and evaluating system-level technical design Bachelor's Degree in computer science, engineering, or a related discipline or equivalent industry experience Preferred qualifications include: Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Experience in technical program management working directly with software engineering teams Experience leading highly technical programs involving infrastructure, complex systems, systems engineering Experience in using data analysis to drive data-driven decisions (e.g SQL, Excel, etc) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Amazon Web Services (AWS) is seeking an experienced Sr. Technical Program Manager to deliver value through improvements in software and automation to operate global data center infrastructure with the highest levels of safety, security, and availability. AWS is a leader in Cloud Computing; this is a unique opportunity to play a key role in an exciting, industry-leading technology business. As a Sr. Technical Program Manager in the Central Operations Repair team in the Data Center Community (DCC), your responsibilities will focus on driving software and automation initiatives and programs to enable operators to perform safe, secure, and efficient work on data center infrastructure while meeting business goals. Programs require timely execution with the highest degrees of safety, security, performance, availability, and reliability. Our ideal candidate is a highly motivated, extremely organized individual with experience in creating methodology and building value at a global scale. The role requires the ability to quickly assimilate knowledge spanning numerous technology subjects and apply this to data center programs, products, and operations. Key job responsibilities include: System (software, automation) release strategy and planning for global data centers Ownership of highly visible, complex, cross-functional projects, including product features, roadmap planning, resource planning and project execution of data center programs related to AWS infrastructure Accountability for the overall strategy as well as driving teams inside and outside of the organization to deliver Building and maintaining relationships with key owners and stakeholders across teams and organizations Hosting meetings to assemble the right people to achieve the program goals Writing crisp and clear narratives and program status reports, with the ability to communicate across different levels in the organization Being data-driven and using best data to determine program impact and benefits to customers A day in the life the Sr. TPM translates business needs into data center operational programs and initiatives in order to meet the service capacity goals across data centers worldwide. They manage infrastructure projects that enable and optimize hardware repairs and remediations through engagements with (and not limited to): Data Center Operations (DCO), development teams, supply chain, and finance. About the team: Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating
that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Basic qualifications include: 5+ years of technical product or program management experience Experience managing programs across cross-functional teams, building processes and coordinating release schedules 5+ years of analytical, quantitative, communication, and presentations experience Experience building and evaluating system-level technical design Bachelor's Degree in computer science, engineering, or a related discipline or equivalent industry experience Preferred qualifications include: Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Experience in technical program management working directly with software engineering teams Experience leading highly technical programs involving infrastructure, complex systems, systems engineering Experience in using data analysis to drive data-driven decisions (e.g SQL, Excel, etc) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.