Friendly Senior Living
We consider many different factors to determine your compensation package at FSL. We assess your specific job family, level, relevant skills, experience, and other special trainings, or accomplishments you bring to the position. Pay decisions are also guided by our financial means as well as analyzed against what others earn internally. We strive to pay competitively and offer market differentiated benefits and perquisites in line with our compensation philosophy. The salary range is a reflection of many similar like positions and your actual compensation may not be at the high or low end of the range but will be based on your unique skills and other criteria mentioned. FSL is committed to offering each individual an elevated employee experience through growth and learning opportunities in addition to an inclusive work culture coupled with other perquisites.
Position Summary The Cook in the Food Service Department is responsible for producing the menu items daily, while providing the highest level of service and quality food to the residents and guests of East Side. The Cook must have the ability to perform all Food Service production activities and may function in various roles of cook, baker, and cold preparations. Duties will be performed in compliance with policies and procedures and will be performed in a professional manner.
Essential Job Functions To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Prepare and cook food for scheduled meals according to production numbers and HACCP guidelines. Follow daily production sheets and recipes in production process. Follow food safety guidelines for thawing, preparation, and cooking, cooling and re-heating menu items. Separate food according to skilled nursing unit needs and main dining room requirements. Maintain proper records associated with food production and service. Take and record temperatures in food safety logs. Maintain kitchen work area according to established sanitation and safety standards. Ensure that the food prep and kitchen area are cleaned and sanitized at the end of your shift. Ensure that the equipment is always in the right condition; report to Director or Supervisor when any fault occurs. Assist other co-workers in times of emergencies. Consult with Director and Supervisor to develop menu ideas. Communicate specific needs for cooking to Director or Supervisor. Maintain accurate food inventories. Adhere to departmental standard of dress. Comply with facility in-service requirements. Maintain confidentiality of all information related to the organization, residents, participants, and staff that may be encountered, either formally or informally, during the normal course of business. This includes medical and treatment records, financial and human resources information. Perform all other duties as assigned.
Job Requirements Requires ability to relate and be respectful to a wide variety of people and provide superior customer service to all including members, co-workers, vendors, family members and visitors. Maintains and develops excellent rapport with all to ensure customer satisfaction for food quality and customer service. Must report to work on time and adhere to attendance policy. Must be able to maintain a high level of confidentiality regarding information about member, co-workers, vendors, family members and visitors. Expectations of the Position Dependable, report to work on-time for every schedule shift (ready to work at beginning - start of shift) and work full schedule shifts unless physically unable or pre-approved Paid Time Off (PTO) which includes personal time and vacation time. Willing and able to work overtime and weekends as required by the position and/or approved by management. Have reliable transportation to and from work. Must be clean and neat in appearance and have a "friendly," hospitality-oriented, and service-oriented demeanor. Abide by work-related / job procedures and organization policies; (refer to the Employee Handbook).
Qualifications of the Position High school diploma or GED required. One year of cooking experience in a large institutional kitchen required. ServSafe certification preferred. Knowledge of sanitation and food safety required.
Skills Communication and Influence:
Requires verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. Role may require strong negotiation and influence, communication to large groups or high-level constituents, representation of the organization, advanced tact, and diplomacy, etc.
Technical Knowledge:
Applies advanced principles, theories, and concepts in area of specialty. Working knowledge of several related disciplines. In-depth knowledge of one or more related disciplines.
Analytical Thinking:
The ability to systematically gather information from a variety of sources, analyze the information, identify implications of data, draw appropriate conclusions, generate viable, alternative solutions to a question or problem, and evaluate the consequences of choosing each alternative.
Diversity Awareness:
The ability and willingness to respect and value the differences and perceptions of different groups/individuals. This includes respecting, understanding, valuing and seeking out individual differences to achieve the vision and mission of the organization.
Customer Focus:
The ability to provide excellent service to external and internal customers. This includes seeking to meet customer needs and demands quickly and effectively; remaining calm and professional when dealing with internal or external customers that are difficult or upset; reviewing complaints from internal/external customers and takes action to remedy the complaint; and treating the customer as if he/she were valuable.
Drive and Dependability:
The ability and willingness to demonstrate eagerness, enthusiasm, optimism, and passion when working. This includes demonstrating persistence, heightening personal effort in the face of obstacles and adversity; pursuing excellence for self and organization; having a sense of urgency; and possessing ambition.
Stress Tolerance/Flexibility:
The ability to work productively and effectively when faced with stressful work situations and time pressures. This includes maintaining stamina and effective interactions with others under stressful working conditions and maintaining a calm, controlled, professional manner when facing high pressure and demanding situations.
Interpersonal Relations : The ability to develop and maintain professional, trusting, positive working relationships with supervisors, staff, managers, customers, and vendors. This includes being approachable and taking time to address employees' personal and professional needs, as well as client and customer concerns; treating others with respect and dignity; and expressing empathy and compassion when dealing with the needs and problems of others. Integrity:
The ability and willingness to uphold ethical standards and comply with all state and federal laws and company policies and procedures. This includes fulfilling commitments; accepting constructive criticism; accepting responsibility for own performance, as well as that of the group; not accepting credit for the efforts or work of others; and avoiding conflict of interest situations. Communication : The ability to speak clearly and politely to management, associates, and customers when conveying information, using correct grammar when speaking and not using slang terms; and targeting the amount, style, and content of the information to the needs of the receiver.
Conditions of Employment Work is performed in a clean, well- lit, Community setting. Employee must be able to perform essential job functions (reasonable accommodation may apply).
Physical Requirements Refer to attached Physical Requirements form. Must meet the general health requirements set forth by Friendly Senior Living. May be requested to assist in the evacuation of members or perform other procedures to protect the safety of members, visitors and team members during emergency situations.
Pay Range:
$18.28 - $24.03 per hour
Position Summary The Cook in the Food Service Department is responsible for producing the menu items daily, while providing the highest level of service and quality food to the residents and guests of East Side. The Cook must have the ability to perform all Food Service production activities and may function in various roles of cook, baker, and cold preparations. Duties will be performed in compliance with policies and procedures and will be performed in a professional manner.
Essential Job Functions To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Prepare and cook food for scheduled meals according to production numbers and HACCP guidelines. Follow daily production sheets and recipes in production process. Follow food safety guidelines for thawing, preparation, and cooking, cooling and re-heating menu items. Separate food according to skilled nursing unit needs and main dining room requirements. Maintain proper records associated with food production and service. Take and record temperatures in food safety logs. Maintain kitchen work area according to established sanitation and safety standards. Ensure that the food prep and kitchen area are cleaned and sanitized at the end of your shift. Ensure that the equipment is always in the right condition; report to Director or Supervisor when any fault occurs. Assist other co-workers in times of emergencies. Consult with Director and Supervisor to develop menu ideas. Communicate specific needs for cooking to Director or Supervisor. Maintain accurate food inventories. Adhere to departmental standard of dress. Comply with facility in-service requirements. Maintain confidentiality of all information related to the organization, residents, participants, and staff that may be encountered, either formally or informally, during the normal course of business. This includes medical and treatment records, financial and human resources information. Perform all other duties as assigned.
Job Requirements Requires ability to relate and be respectful to a wide variety of people and provide superior customer service to all including members, co-workers, vendors, family members and visitors. Maintains and develops excellent rapport with all to ensure customer satisfaction for food quality and customer service. Must report to work on time and adhere to attendance policy. Must be able to maintain a high level of confidentiality regarding information about member, co-workers, vendors, family members and visitors. Expectations of the Position Dependable, report to work on-time for every schedule shift (ready to work at beginning - start of shift) and work full schedule shifts unless physically unable or pre-approved Paid Time Off (PTO) which includes personal time and vacation time. Willing and able to work overtime and weekends as required by the position and/or approved by management. Have reliable transportation to and from work. Must be clean and neat in appearance and have a "friendly," hospitality-oriented, and service-oriented demeanor. Abide by work-related / job procedures and organization policies; (refer to the Employee Handbook).
Qualifications of the Position High school diploma or GED required. One year of cooking experience in a large institutional kitchen required. ServSafe certification preferred. Knowledge of sanitation and food safety required.
Skills Communication and Influence:
Requires verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. Role may require strong negotiation and influence, communication to large groups or high-level constituents, representation of the organization, advanced tact, and diplomacy, etc.
Technical Knowledge:
Applies advanced principles, theories, and concepts in area of specialty. Working knowledge of several related disciplines. In-depth knowledge of one or more related disciplines.
Analytical Thinking:
The ability to systematically gather information from a variety of sources, analyze the information, identify implications of data, draw appropriate conclusions, generate viable, alternative solutions to a question or problem, and evaluate the consequences of choosing each alternative.
Diversity Awareness:
The ability and willingness to respect and value the differences and perceptions of different groups/individuals. This includes respecting, understanding, valuing and seeking out individual differences to achieve the vision and mission of the organization.
Customer Focus:
The ability to provide excellent service to external and internal customers. This includes seeking to meet customer needs and demands quickly and effectively; remaining calm and professional when dealing with internal or external customers that are difficult or upset; reviewing complaints from internal/external customers and takes action to remedy the complaint; and treating the customer as if he/she were valuable.
Drive and Dependability:
The ability and willingness to demonstrate eagerness, enthusiasm, optimism, and passion when working. This includes demonstrating persistence, heightening personal effort in the face of obstacles and adversity; pursuing excellence for self and organization; having a sense of urgency; and possessing ambition.
Stress Tolerance/Flexibility:
The ability to work productively and effectively when faced with stressful work situations and time pressures. This includes maintaining stamina and effective interactions with others under stressful working conditions and maintaining a calm, controlled, professional manner when facing high pressure and demanding situations.
Interpersonal Relations : The ability to develop and maintain professional, trusting, positive working relationships with supervisors, staff, managers, customers, and vendors. This includes being approachable and taking time to address employees' personal and professional needs, as well as client and customer concerns; treating others with respect and dignity; and expressing empathy and compassion when dealing with the needs and problems of others. Integrity:
The ability and willingness to uphold ethical standards and comply with all state and federal laws and company policies and procedures. This includes fulfilling commitments; accepting constructive criticism; accepting responsibility for own performance, as well as that of the group; not accepting credit for the efforts or work of others; and avoiding conflict of interest situations. Communication : The ability to speak clearly and politely to management, associates, and customers when conveying information, using correct grammar when speaking and not using slang terms; and targeting the amount, style, and content of the information to the needs of the receiver.
Conditions of Employment Work is performed in a clean, well- lit, Community setting. Employee must be able to perform essential job functions (reasonable accommodation may apply).
Physical Requirements Refer to attached Physical Requirements form. Must meet the general health requirements set forth by Friendly Senior Living. May be requested to assist in the evacuation of members or perform other procedures to protect the safety of members, visitors and team members during emergency situations.
Pay Range:
$18.28 - $24.03 per hour