MRE Consulting
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Sourcing Specialist at MRE Consulting, an Infosys Company
The Grand Rapids Public Library (GRPL) seeks a dynamic Library Information Systems Manager to lead its technology operations. This role oversees all Library systems, software, and technology infrastructure—ensuring alignment with the needs of patrons and staff. Responsibilities include managing acquisitions, functionality, training, and strategic planning to support the library’s purpose to reflect and connect our community to trusted resources and each other. The Library Information Systems Manager supervises the Information Systems Department, reports to the Deputy Director, and participates on the Executive and Management Teams, contributing to organizational strategy and service delivery. Examples of work: Department Management:
Leads and evaluates IS Department staff; responsible for hiring, training, performance management, and scheduling; recommends updates to job roles to reflect evolving technology needs. Strategic Planning & Budgeting:
Develops and executes a library-wide technology strategy to meet current and future needs; stays informed on industry trends to inform equipment procurement and budgeting decisions. Technology Implementation & Support:
Leads cross-departmental implementation, maintenance, and user experience enhancements of all library systems; serves as technical lead and escalation point for troubleshooting system issues, ensures secure, documented, and efficient IT operations; manages IT projects, RFPs, vendor relationships, purchases, contracts, and budgets; collaborates with staff to deliver technology training and support that improves service delivery. Project Management:
Organizes resources and timelines to deliver project outcomes. Effectively sets agendas and leads meetings with all stakeholders. Communication:
Translates technical concepts for non-technical audiences; documents processes clearly. Communicates changes, outages, upgrades, etc in a timely and accessible manner Customer Service:
Sets and upholds technology support standards for staff and patrons. Decision-Making:
Balances cost, benefit, and strategic priorities in technology decisions. Other duties as assigned. Minimum Training and Experience Required: Bachelor’s degree in Computer Science or related field. Minimum 2 years of IS/IT supervisory experience, preferably in the public sector—or equivalent combination of training and experience. CNE (Certified Network Engineer) or CCNA (Cisco Certified Network Administrator) required. Preferred: Ability to communicate effectively in Spanish. Other Necessary Qualifications Abilities Install and maintain hardware/software systems and related equipment Train staff in technology use Apply emerging tech trends to a library setting Maintain composure and sound judgment in a dynamic environment Establish and maintain positive working relationships with coworkers, vendors, professional associates, and the public Make decisions in accordance with rules, regulations, and departmental practices and expectations Communicate effectively and professionally with diverse groups both verbally and in writing Lift up to 50 pounds and set up computer equipment Manage departmental budgeting and procurement Technical Knowledge Windows and macOS client systems Evergreen ILS or similar systems (preferred) VoIP systems, preferably Asterisk Other Information Please note the following: A cover letter is required Applicants should attach a cover letter in PDF format that describes their interest in the position, their interest in working at GRPL, and how these interests connect with personal or professional goals Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Information Technology Industries Information Services Referrals increase your chances of interviewing at MRE Consulting by 2x Sign in to set job alerts for “Information System Manager” roles.
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The Grand Rapids Public Library (GRPL) seeks a dynamic Library Information Systems Manager to lead its technology operations. This role oversees all Library systems, software, and technology infrastructure—ensuring alignment with the needs of patrons and staff. Responsibilities include managing acquisitions, functionality, training, and strategic planning to support the library’s purpose to reflect and connect our community to trusted resources and each other. The Library Information Systems Manager supervises the Information Systems Department, reports to the Deputy Director, and participates on the Executive and Management Teams, contributing to organizational strategy and service delivery. Examples of work: Department Management:
Leads and evaluates IS Department staff; responsible for hiring, training, performance management, and scheduling; recommends updates to job roles to reflect evolving technology needs. Strategic Planning & Budgeting:
Develops and executes a library-wide technology strategy to meet current and future needs; stays informed on industry trends to inform equipment procurement and budgeting decisions. Technology Implementation & Support:
Leads cross-departmental implementation, maintenance, and user experience enhancements of all library systems; serves as technical lead and escalation point for troubleshooting system issues, ensures secure, documented, and efficient IT operations; manages IT projects, RFPs, vendor relationships, purchases, contracts, and budgets; collaborates with staff to deliver technology training and support that improves service delivery. Project Management:
Organizes resources and timelines to deliver project outcomes. Effectively sets agendas and leads meetings with all stakeholders. Communication:
Translates technical concepts for non-technical audiences; documents processes clearly. Communicates changes, outages, upgrades, etc in a timely and accessible manner Customer Service:
Sets and upholds technology support standards for staff and patrons. Decision-Making:
Balances cost, benefit, and strategic priorities in technology decisions. Other duties as assigned. Minimum Training and Experience Required: Bachelor’s degree in Computer Science or related field. Minimum 2 years of IS/IT supervisory experience, preferably in the public sector—or equivalent combination of training and experience. CNE (Certified Network Engineer) or CCNA (Cisco Certified Network Administrator) required. Preferred: Ability to communicate effectively in Spanish. Other Necessary Qualifications Abilities Install and maintain hardware/software systems and related equipment Train staff in technology use Apply emerging tech trends to a library setting Maintain composure and sound judgment in a dynamic environment Establish and maintain positive working relationships with coworkers, vendors, professional associates, and the public Make decisions in accordance with rules, regulations, and departmental practices and expectations Communicate effectively and professionally with diverse groups both verbally and in writing Lift up to 50 pounds and set up computer equipment Manage departmental budgeting and procurement Technical Knowledge Windows and macOS client systems Evergreen ILS or similar systems (preferred) VoIP systems, preferably Asterisk Other Information Please note the following: A cover letter is required Applicants should attach a cover letter in PDF format that describes their interest in the position, their interest in working at GRPL, and how these interests connect with personal or professional goals Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Information Technology Industries Information Services Referrals increase your chances of interviewing at MRE Consulting by 2x Sign in to set job alerts for “Information System Manager” roles.
Assurance Manager, Quality Management - IS Assurance
Grand Rapids, MI $100,000.00-$150,000.00 1 week ago Assistant Information Technology Director
Grand Rapids Metropolitan Area 1 week ago Large Bank Information Technology Internal Audit Manager
Grand Rapids, MI $102,400.00-$204,100.00 1 week ago Large Bank Information Technology Internal Audit Manager (Temporary)
ServiceNow SecOps Implementation Manager
Grand Rapids, MI $142,600.00-$261,500.00 2 days ago Grand Rapids, MI $17.25-$21.60 3 weeks ago Grand Rapids, MI $77,000.00-$130,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr