Product Manager II

Overview The Office organization is not just bringing Microsoft 365 Copilot into each of our productivity applications; we are evolving it to be a proactive experience that anticipates user needs and delivers user delight. The Office Shared Experiences team is looking for a Product Manager II who will help lead this transformation of Chat from a passive experience that waits for a user prompt to one that leads the conversation with users in Word, PowerPoint, and Excel at carefully chosen moments and contexts. Success in this role will be measured both in terms of engagement and retention growth, so we are looking for candidates with prior experience in building delightful user experiences and metrics-driven growth experimentation. This role will require creativity, curiosity, and a willingness to experiment and learn from data. Successful applicant(s) will collaborate closely with product teams across Office and E+D. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Define and deliver targeted auto-open experiences with Chat pane in Office. Identify key customer journey moments and user scenarios where Chat can proactively deliver value across Word, PowerPoint, and Excel. Lead a cross-discipline feature crew spanning Engineering, Design, and UX Research to deliver a thoughtful and polished user experience. Experiment, learn, and iterate by running metrics-driven growth experiments that track adoption, engagement, and retention. Analyze results and drive an iterative feature crew process to respond quickly to insights in data. Communicate project outcomes and insights effectively to product leaders and the broader organization, across product reviews and broad written communication. Educate and mentor colleagues on state-of-the-art research techniques and best practices, especially those without a research background. Champion a culture of inclusion, innovation, and accountability in alignment with Microsoft's mission and values.

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