LI NING (SINGAPORE) INTERNATIONAL TRADING PTE. LTD.
Store Manager
LI NING (SINGAPORE) INTERNATIONAL TRADING PTE. LTD., West Islip, New York, United States
Store Manager
We are looking for a retail Store Manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in budget planning, employee recruitment, or retail management.
Job Responsibilities
Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
Ensure high levels of customers satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Overseeing pricing and stock control
Creating and planning work schedules
Report on buying trends, customer needs, profits etc
Supervise and train store staff to ensure customer service standards are met
Conduct personnel performance appraisals to assess training needs and build career paths
Deal with all issues that arise from staff or customers (complaints, grievances etc)
Monitor store performance and take corrective action as needed
involved in the entire hiring process includes interviewing and selecting new employees.
Provide comprehensive training to new hires, ensuring they understand store operations, product knowledge, and customer service standards
Provide regular feedback, coaching, and guidance to help employees improve their performance and achieve their full potential
Address employee concerns and provide support to ensure a positive and productive work environment
Any duties as assigned
Job Requirements
At least 5 years’ experience as a retail Store Manager
Powerful leading skills and business orientation
Customer management skills
Strong organizational skills and problem-solving skill
Good communication and interpersonal skills
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