TEKRRA1
Senior Solution Architect - Storage Network Engineer
TEKRRA1, Poughkeepsie, New York, United States, 12600
Job Description:
Job Overview: We are seeking a skilled Senior Solution Architect with a strong background in Storage Network Engineering, specifically in PowerEdge storage environments. This role involves managing and optimizing server and network infrastructure while handling incident coordination and troubleshooting for a robust IT environment. The ideal candidate will have deep expertise in network administration and will work onsite to ensure seamless operations and support.
Key Responsibilities: Infrastructure Management:
Serve as an expert in server and network infrastructure, ensuring high availability and efficient operations. Incident Management:
Perform service incident coordination, open service requests on behalf of the customer, and lead incident isolation and troubleshooting. Log and Report Management:
Monitor, manage, and review log files to track incidents and performance; generate regular operational reports to document and communicate system status and improvements. Root Cause Analysis:
Actively participate in root cause analysis reviews to identify and resolve recurring issues, contributing to continuous improvement. Customer and User Support:
Manage and respond to customer and user requests promptly to ensure high satisfaction and effective service delivery. Process Optimization:
Recommend and implement procedural changes to optimize operational efficiency and performance. Share best practices learned from other engagements to enhance the current processes. Solution Documentation:
Assist in documenting policies and procedures, working closely with compliance managers and other key stakeholders to ensure alignment with best practices and standards. Configuration Management:
Perform any necessary incremental host and network configuration beyond the initial deployment scope, ensuring all systems are optimized for peak performance. Required Skills and Qualifications:
Network Administration Expertise:
Extensive experience as a Network Administrator, with proven expertise in server and network infrastructure. Storage Experience:
Hands-on experience with PowerEdge storage systems. Incident Response Skills:
Ability to effectively isolate, troubleshoot, and resolve network and server-related incidents. Analytical and Reporting Skills:
Strong skills in log management, report generation, and root cause analysis. Communication Skills:
Excellent verbal and written communication skills to effectively collaborate with customers, users, and internal teams. Documentation Skills:
Ability to assist with policy and procedure documentation, ensuring clear, accurate, and accessible records.
Required Skills: • Network Administration • Network Infrastructure • Root Cause Analysis • Analysis • High Availability • Incident Management • Communication Skills • Service Delivery • ROOT • Operational Efficiency • Reviews • Continuous Improvement • Storage • Optimization • Infrastructure • Availability • Troubleshooting • Records • Administration • Documentation • Engineering • Communication • Management
Job Overview: We are seeking a skilled Senior Solution Architect with a strong background in Storage Network Engineering, specifically in PowerEdge storage environments. This role involves managing and optimizing server and network infrastructure while handling incident coordination and troubleshooting for a robust IT environment. The ideal candidate will have deep expertise in network administration and will work onsite to ensure seamless operations and support.
Key Responsibilities: Infrastructure Management:
Serve as an expert in server and network infrastructure, ensuring high availability and efficient operations. Incident Management:
Perform service incident coordination, open service requests on behalf of the customer, and lead incident isolation and troubleshooting. Log and Report Management:
Monitor, manage, and review log files to track incidents and performance; generate regular operational reports to document and communicate system status and improvements. Root Cause Analysis:
Actively participate in root cause analysis reviews to identify and resolve recurring issues, contributing to continuous improvement. Customer and User Support:
Manage and respond to customer and user requests promptly to ensure high satisfaction and effective service delivery. Process Optimization:
Recommend and implement procedural changes to optimize operational efficiency and performance. Share best practices learned from other engagements to enhance the current processes. Solution Documentation:
Assist in documenting policies and procedures, working closely with compliance managers and other key stakeholders to ensure alignment with best practices and standards. Configuration Management:
Perform any necessary incremental host and network configuration beyond the initial deployment scope, ensuring all systems are optimized for peak performance. Required Skills and Qualifications:
Network Administration Expertise:
Extensive experience as a Network Administrator, with proven expertise in server and network infrastructure. Storage Experience:
Hands-on experience with PowerEdge storage systems. Incident Response Skills:
Ability to effectively isolate, troubleshoot, and resolve network and server-related incidents. Analytical and Reporting Skills:
Strong skills in log management, report generation, and root cause analysis. Communication Skills:
Excellent verbal and written communication skills to effectively collaborate with customers, users, and internal teams. Documentation Skills:
Ability to assist with policy and procedure documentation, ensuring clear, accurate, and accessible records.
Required Skills: • Network Administration • Network Infrastructure • Root Cause Analysis • Analysis • High Availability • Incident Management • Communication Skills • Service Delivery • ROOT • Operational Efficiency • Reviews • Continuous Improvement • Storage • Optimization • Infrastructure • Availability • Troubleshooting • Records • Administration • Documentation • Engineering • Communication • Management