Tech M USAAvance Consulting
Key Responsibilities:
On-Site Support:
Respond to client queries and provide on-site technical assistance. Network Maintenance:
Ensure consistent operation of client networks, including routers, servers, and other hardware. Troubleshooting:
Diagnose and resolve hardware and software issues. Installation and Configuration:
Set up new hardware, software, and operating systems. Training and Assistance:
Provide training and technical support to end-users. Documentation:
Maintain records of issues and solutions in a ticketing system.Collaboration: Work with other IT professionals to ensure seamless support.
Respond to client queries and provide on-site technical assistance. Network Maintenance:
Ensure consistent operation of client networks, including routers, servers, and other hardware. Troubleshooting:
Diagnose and resolve hardware and software issues. Installation and Configuration:
Set up new hardware, software, and operating systems. Training and Assistance:
Provide training and technical support to end-users. Documentation:
Maintain records of issues and solutions in a ticketing system.Collaboration: Work with other IT professionals to ensure seamless support.