RUSH Kids Pediatric Therapy
Patient Service Specialist
RUSH Kids Pediatric Therapy, Orland Park, Illinois, United States, 60467
Overview
Patient Service Specialist
Orland Park, IL
RUSH Kids Orland Park is seeking a Full Time Patient Service Specialist to join a collaborative team environment in a pediatric therapy center.
Looking for a dedicated, compassionate, and focused individual with strong communication and interpersonal skills, as well as, excels in time management, multi-tasking, and a faster paced environment. This employee will need to be able to fulfill 40hrs/wk in order to manage all front desk operations including but not limited to phones, scheduling, insurance verifications, faxing/scanning, quality assurance, cleaning/sanitizing, assisting with laundry, and patient aide work as appropriate.
Location: 14315 S. 108th Ave. Orland Park, IL 60467
Position Type: Full Time
Schedule: Monday-Friday
Compensation: Hourly Rate - $18.00 - $20.00/hour based on experience
Recharge & Refresh:
Generous PTO to maintain a healthy work-life balance
Your Health Matters:
Comprehensive medical/Rx, vision and dental plan
Invest in Your Future:
Company-matching 401(k) retirement plans, as well as Life and Disability protection
When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Regular communication with parties such as therapists, insurance companies, attorney offices, translation companies, market operational leaders and business development team
Qualifications
Qualifications
Minimum Qualifications:
High School Diploma or GED required
1 Year of Front Desk Experience
Preferred Qualifications:
Insurance Verification Experience
Physical Requirements:
Ability to communicate clearly and professionally with co-workers and patients
Ability to multi-task phone, computer, and in-person interactions
Ability to use computer scheduling software (with appropriate training)
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
Appropriate manual dexterity to enable typing (including 10-key) and mouse use throughout a work day/shift
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10lbs
Additional Data Equal Opportunity Employer/including Disabled/Veterans
Orland Park, IL
RUSH Kids Orland Park is seeking a Full Time Patient Service Specialist to join a collaborative team environment in a pediatric therapy center.
Looking for a dedicated, compassionate, and focused individual with strong communication and interpersonal skills, as well as, excels in time management, multi-tasking, and a faster paced environment. This employee will need to be able to fulfill 40hrs/wk in order to manage all front desk operations including but not limited to phones, scheduling, insurance verifications, faxing/scanning, quality assurance, cleaning/sanitizing, assisting with laundry, and patient aide work as appropriate.
Location: 14315 S. 108th Ave. Orland Park, IL 60467
Position Type: Full Time
Schedule: Monday-Friday
Compensation: Hourly Rate - $18.00 - $20.00/hour based on experience
Recharge & Refresh:
Generous PTO to maintain a healthy work-life balance
Your Health Matters:
Comprehensive medical/Rx, vision and dental plan
Invest in Your Future:
Company-matching 401(k) retirement plans, as well as Life and Disability protection
When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Regular communication with parties such as therapists, insurance companies, attorney offices, translation companies, market operational leaders and business development team
Qualifications
Qualifications
Minimum Qualifications:
High School Diploma or GED required
1 Year of Front Desk Experience
Preferred Qualifications:
Insurance Verification Experience
Physical Requirements:
Ability to communicate clearly and professionally with co-workers and patients
Ability to multi-task phone, computer, and in-person interactions
Ability to use computer scheduling software (with appropriate training)
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
Appropriate manual dexterity to enable typing (including 10-key) and mouse use throughout a work day/shift
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10lbs
Additional Data Equal Opportunity Employer/including Disabled/Veterans