System Administrator

ECM Admin • Experience in OnBase configuration, development. • Understands Enterprise Content Management (ECM) / Content Services (CS) best practices, configuration, and deployment. • Operational Support - Provides daily support by responding to inquiries, ensuring processes run smoothly, and working to improve the end-user experience. Performs various operational tasks to improve workflow and system functionality. • Identifying Business Requirements - Determines business requirements and communicates them with specifications, reports, project plans, or other forms of documentation. • Analysis - Sources, compiles, and interprets business requirements. Performs analysis for accuracy and efficiencies, effectively communicates output. • Support - provides support to business users inclusive of investigating data discrepancies, reviewing application errors, troubleshooting integration points from upstream and downstream systems, and interacts with vendors when required. • Manages and resolves technical issues while providing excellent customer service. • May assist in system, application, or product implementation and development. Escalates issues as appropriate. • Technical Proficiency - Utilizes knowledge to troubleshoot, develop, install, and configure the appropriate software. • SQL and.NET programming proficiency • SDLC Experience • Windows server OS • System Testing - Evaluates usability through continuous monitoring, testing, and review of function processes. • Identifies discrepancies and inefficiencies and assists in implementing recommended enhancements. • JIRA, MS office, Agile, DocuSign, Documentum, Kofax Capture, PowerShell, SQL, OpenText IDP, ....

Salary Range- $100,000-$120,000 a year

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