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Tata Consultancy Services

Customer Support Engineer-eTerra, Outage Assist, Storm Assist, S6 SCADA

Tata Consultancy Services, Redmond, Washington, United States, 98052

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Expertise in installing, analyzing and troubleshooting e-terra DMS and related products. Experience in modelling various electrical devices Able to troubleshoot issues using a variety of tools. Able to diagnose and solve intermediate to advanced issues using a variety of troubleshooting methods Knowledge of both Transmission and Distribution electrical grids. Familiarity with User Interface, SCADA and Modeling tools. Direct experience installing, maintaining or supporting GE e-terra EMS products Knowledge of NERC CIP Standards. Working knowledge of TCP/IP protocols, IP addressing, routing, LAN, DNS, Active Directory, firewalls

Base Salary Range: $110,000 - $160,000 per annum

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TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.