Penn State Health
Patient Access Shift Lead Associate - Revenue Cycle Patient Access
Penn State Health, Hershey, Pennsylvania, United States, 17033
Penn State Health
-
Penn State Health Corporation
Location:
US:PA: Hershey
Work Type:
Full Time
FTE:
1.00
Shift:
Day
Hours:
5:00a - 8:30a start times, including an every other weekend rotation
Recruiter Contact:
Garrett C. Kieffer at gkieffer@pennstatehealth.psu.edu (MAILTO://gkieffer@pennstatehealth.psu.edu)
SUMMARY OF POSITION:
The Shift Lead, Provider and Patient Access Services, provides in-the-moment supervision to team members to address procedure and behavior issues as they occur. The incumbent also provides line-level technical expertise to support all functions performed by the team to which the incumbent is assigned. The incumbent is responsible for reviewing and providing feedback for quality and productivity to team members, as well as investigation and resolution of the most complex tasks performed by the team.
MINIMUM QUALIFICATION(S):
Highschool diploma or equivalent
Two (2) years of experience in registration and/or customer service or a combination of both required
PREFERRED QUALIFICATION(S):
(One) 1 Year registration experience preferred
WHY PENN STATE HEALTH?
Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:
Be Well
with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
Be Balanced
with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
Be Secured
with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
Be Rewarded
with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
Be Supported
by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.
WHY PENN STATE HEALTH MILTON HERSHEY MEDICAL CENTER?
Penn State Hershey Medical Center is Central Pennsylvania's only Academic Medical Center, Level 1 Regional Adult and Pediatric Trauma Center, and Tertiary Care Provider. As a four-time Magnet-designated hospital, Hershey Medical Center values the hard work and dedication that our employees exhibit every day. Through our core values of Respect, Integrity, Teamwork, and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other. As a valued team member, we promote continued professional development, specialty certification, continuing education, and career growth.
YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.
This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract.
All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
Union:
Non Bargained
Position
Patient Access Shift Lead Associate - Revenue Cycle Patient Access
Location
US:PA: Hershey | Clerical and Administrative | Full Time
Req ID
80048
-
Penn State Health Corporation
Location:
US:PA: Hershey
Work Type:
Full Time
FTE:
1.00
Shift:
Day
Hours:
5:00a - 8:30a start times, including an every other weekend rotation
Recruiter Contact:
Garrett C. Kieffer at gkieffer@pennstatehealth.psu.edu (MAILTO://gkieffer@pennstatehealth.psu.edu)
SUMMARY OF POSITION:
The Shift Lead, Provider and Patient Access Services, provides in-the-moment supervision to team members to address procedure and behavior issues as they occur. The incumbent also provides line-level technical expertise to support all functions performed by the team to which the incumbent is assigned. The incumbent is responsible for reviewing and providing feedback for quality and productivity to team members, as well as investigation and resolution of the most complex tasks performed by the team.
MINIMUM QUALIFICATION(S):
Highschool diploma or equivalent
Two (2) years of experience in registration and/or customer service or a combination of both required
PREFERRED QUALIFICATION(S):
(One) 1 Year registration experience preferred
WHY PENN STATE HEALTH?
Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:
Be Well
with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
Be Balanced
with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
Be Secured
with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
Be Rewarded
with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
Be Supported
by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.
WHY PENN STATE HEALTH MILTON HERSHEY MEDICAL CENTER?
Penn State Hershey Medical Center is Central Pennsylvania's only Academic Medical Center, Level 1 Regional Adult and Pediatric Trauma Center, and Tertiary Care Provider. As a four-time Magnet-designated hospital, Hershey Medical Center values the hard work and dedication that our employees exhibit every day. Through our core values of Respect, Integrity, Teamwork, and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other. As a valued team member, we promote continued professional development, specialty certification, continuing education, and career growth.
YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.
This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract.
All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
Union:
Non Bargained
Position
Patient Access Shift Lead Associate - Revenue Cycle Patient Access
Location
US:PA: Hershey | Clerical and Administrative | Full Time
Req ID
80048