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CSMC Coastal Ortho Torrance

Administrative - Customer Service Representative

CSMC Coastal Ortho Torrance, Torrance, California, United States, 90504

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Details

Client Name CSMC Coastal Ortho Torrance Job Type Local Offering Non-Clinical Profession Administrative Specialty Customer Service Representative Job ID 16875572 Job Title Administrative - Customer Service Representative Weekly Pay $860.0

Shift Details

Shift 8hr Days Scheduled Hours 40

Job Order Details

Start Date 08/25/2025 End Date 11/24/2025 Duration 13 Week(s)

Job Description Candidate must be bilingual in English and Spanish

Covid Vaccination & Booster Required

High School Diploma

Fully vaccinated and boosted for COVID

Experience with medical insurance, referral processes, and benefit plans

1 year of recent experience working in an outpatient clinic or medical office setting

Ability to read, understand, and respond to detailed oral and written instructions

Experience with CS-Link/Epic

Associate degree or higher college education

2+ years' recent experience working as a Patient Service Representative

Experience with check-in process and insurance plans and benefits

PT office or PT scheduling experience

Client Details

Address 5215 Torrance Blvd, Suite 210 City Torrance State CA Zip Code 90503

Unit Details

Unit Description Job Duties: • Primary point of contact for patient relations in person and by phone • Greet patients and assist in resolving patient concerns and escalating as appropriate • Check patients in/out and collect co-payments, give receipts, and reconcile payments • Verify patient demographics and insurance information in CS-Link/Epic • Schedule appointments and complete patient registration • Process and track referrals and authorizations for various insurance types • Handle patient/provider correspondence • Explains policies, procedures, or services to patients • Sanitize workspace using provided supplies and following department guidelines

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