Customer Engineer

Here are some of the tasks that our field service technicians do each day: • Perform minor maintenance, repairs, and component replacement at the module level. • Maintains parts inventory and related records. • Provides status reports throughout the service repair. • Diagnose problems based on the information provided in the call and through the error logs on the ATM. • Responsible for ownership of customer issues until resolution according to SLA agreements. • Practices security safety procedures when working with ATM's and or within financial institution. • Complete specific Training and certifications. • Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required.

The Field Service Technician position may require the following: • May require bending/squatting, walking/standing /sitting for prolonged periods. • May require prolonged travel based on your service area. • Carry and or lift a tool kit/parts of varying weights (1- 50 lbs.) • You may be dispatched daily on a call-by-call basis or have a daily schedule. • You may be required to work on rotating shifts, nights, and or weekends

Basic Qualifications: • High School Diploma or equivalent 0-1 years of related experience. • Reliable transportation. • smart phone to receive work orders on and access support documentation. Android or iPhone. • Have basic tools: Tools are not supplied. #1 and #2 flathead and philips screw drivers are most common.

Pay Range: $20-$22/hr