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Mondo

Business Process Analyst

Mondo, Boston, Massachusetts, us, 02298

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Business Process Analyst

, location is

Hybrid 3 days onsite

. The start date is

ASAP

for this

contract

position.

Job Title: Business Process Analyst Location-Type: Hybrid 3 days onsite Start Date Is: ASAP Duration: Contract 12 months Compensation Range: $69.00-$76.00/hr

Responsibilities Analyze current business processes and workflows to find inefficiencies or gaps Facilitate process discovery sessions with stakeholders to gather objectives and challenges Develop process documentation (flowcharts, SOPs, diagrams) Collaborate with IT, operations, and business units to design and implement improvements Gather and document business requirements, aligning them with project goals Lead or participate in process improvement initiatives (Lean, Six Sigma, Agile) Assist with system implementations/enhancements, including testing, training, and change adoption Evaluate new processes, track KPIs, and generate reports to measure outcomes Support continuous improvement efforts across the organization

Must Haves

Bachelor's degree in Business Administration, Information Systems, Industrial Engineering, or related field 3+ years of experience in business process analysis, process improvement, or business systems analysis Strong analytical and problem-solving skills with ability to interpret complex data Proficiency in process modeling tools (Visio, Lucidchart, Bizagi, etc.) Experience with process improvement methodologies (Lean, Six Sigma, Agile) Excellent verbal and written communication skills with ability to work across all levels of the organization Strong organizational and time management skills

Nice to Have

Nice to Have (Preferred): Certifications: CBPA, Six Sigma, or similar Familiarity with ERP, CRM, or workflow automation tools (ServiceNow, Salesforce, SAP) Experience in change management or organizational transformation Exposure to business architecture or enterprise architecture tools