ZipRecruiter
Job DescriptionJob Description Cashiering
Systems A
nalyst
|
$
41.50
/hr
.
- $
52
/hr.
|
Hybrid 3-
M
onth
Contract
or Contract-to-Hire
What Matters Most
Competitive Pay: $41.50 - $52.00 per hour
Schedule: Full-time, 3-month contract, likely to extend, possible contract-to-hire
Location: Omaha, NE
Opportunity to grow professionally in a supportive and valued work culture
Weekly Pay with direct deposit
Job Description We are seeking a detail-oriented Cashiering Systems Analyst to support and maintain enterprise revenue management platforms, with a focus on iNovah and related cashiering applications. This role involves managing vendor relationships, troubleshooting failed payments, implementing software and hardware, and ensuring PCI compliance. Strong SQL skills, technical documentation experience, and excellent customer communication are essential to succeed in this role.
Responsibilities:
Oversee and troubleshoot payment failures within the cashiering system
Investigate application issues and implement solutions to resolve errors
Deploy and configure relevant hardware and software tied to cashiering operations
Serve as a point of contact for clients regarding both current and upcoming cashiering-related initiatives
Manage vendor relationships with technology partners such as iNovah and Grant Street
Analyze root causes of production issues and coordinate with vendors and internal stakeholders for resolution
Use ticketing and service management tools to track incidents, service requests, and project tasks
Prioritize support tickets in alignment with customer urgency and service expectations
Draft documentation for technical specifications, workflows, support guides, and user requirements
Configure system workflows and business processes using designated application platforms
Assist in scheduling and applying updates, patches, and system improvements
Gather reporting needs and develop custom reports and dashboards
Lead or assist in testing activities, including script development and regression testing
Help create training materials and support training efforts for end users as needed
Build and maintain data and system integrations with the cashiering platform
Manage user access and provisioning processes for related systems
Provide on-call and off-hours support as needed, including weekends and holidays
Qualifications and Requirements:
Strong proficiency in Microsoft SQL Server, with experience in writing advanced queries, joins, and stored procedures
Prior experience with iNovah or similar enterprise revenue and cashiering systems is advantageous
Familiarity with PCI DSS standards and secure payment processing best practices
Foundational knowledge of development such as C# and .NET
Excellent communication skills with a strong customer service mindset
Capable of juggling multiple tasks and managing time effectively in a dynamic environment
Experienced in developing and reviewing business and technical documentation
Proficient in software/hardware setup and troubleshooting
Adept at identifying and resolving technical issues independently
Comfortable working independently or collaboratively, with a proactive approach to problem-solving
Open to participating in after-hours support rotations as business needs require
Benefits and Perks:
$41.50 - $52.00 per hour
Medical Benefits
Training & Growth
Your New Organization: Join a highly respected organization headquartered in Omaha, NE, that values professional growth and teamwork. This company fosters a supportive culture, offering opportunities to contribute to impactful projects in an essential industry. Your Career Partner: The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment. The Pay Rate range for this position is $41.50 – $52.00 per hour, excluding benefits. Your final Pay Rate will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future salary growth.
Systems A
nalyst
|
$
41.50
/hr
.
- $
52
/hr.
|
Hybrid 3-
M
onth
Contract
or Contract-to-Hire
What Matters Most
Competitive Pay: $41.50 - $52.00 per hour
Schedule: Full-time, 3-month contract, likely to extend, possible contract-to-hire
Location: Omaha, NE
Opportunity to grow professionally in a supportive and valued work culture
Weekly Pay with direct deposit
Job Description We are seeking a detail-oriented Cashiering Systems Analyst to support and maintain enterprise revenue management platforms, with a focus on iNovah and related cashiering applications. This role involves managing vendor relationships, troubleshooting failed payments, implementing software and hardware, and ensuring PCI compliance. Strong SQL skills, technical documentation experience, and excellent customer communication are essential to succeed in this role.
Responsibilities:
Oversee and troubleshoot payment failures within the cashiering system
Investigate application issues and implement solutions to resolve errors
Deploy and configure relevant hardware and software tied to cashiering operations
Serve as a point of contact for clients regarding both current and upcoming cashiering-related initiatives
Manage vendor relationships with technology partners such as iNovah and Grant Street
Analyze root causes of production issues and coordinate with vendors and internal stakeholders for resolution
Use ticketing and service management tools to track incidents, service requests, and project tasks
Prioritize support tickets in alignment with customer urgency and service expectations
Draft documentation for technical specifications, workflows, support guides, and user requirements
Configure system workflows and business processes using designated application platforms
Assist in scheduling and applying updates, patches, and system improvements
Gather reporting needs and develop custom reports and dashboards
Lead or assist in testing activities, including script development and regression testing
Help create training materials and support training efforts for end users as needed
Build and maintain data and system integrations with the cashiering platform
Manage user access and provisioning processes for related systems
Provide on-call and off-hours support as needed, including weekends and holidays
Qualifications and Requirements:
Strong proficiency in Microsoft SQL Server, with experience in writing advanced queries, joins, and stored procedures
Prior experience with iNovah or similar enterprise revenue and cashiering systems is advantageous
Familiarity with PCI DSS standards and secure payment processing best practices
Foundational knowledge of development such as C# and .NET
Excellent communication skills with a strong customer service mindset
Capable of juggling multiple tasks and managing time effectively in a dynamic environment
Experienced in developing and reviewing business and technical documentation
Proficient in software/hardware setup and troubleshooting
Adept at identifying and resolving technical issues independently
Comfortable working independently or collaboratively, with a proactive approach to problem-solving
Open to participating in after-hours support rotations as business needs require
Benefits and Perks:
$41.50 - $52.00 per hour
Medical Benefits
Training & Growth
Your New Organization: Join a highly respected organization headquartered in Omaha, NE, that values professional growth and teamwork. This company fosters a supportive culture, offering opportunities to contribute to impactful projects in an essential industry. Your Career Partner: The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment. The Pay Rate range for this position is $41.50 – $52.00 per hour, excluding benefits. Your final Pay Rate will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future salary growth.