RDM Release Manager

Innova Solutions is immediately hiring aRDM Release Manager.Position type: PermanentDuration: FulltimeLocation: Texas, USAs a RDM Release Manager, you will:The role of the RDM Release Manager is to be accountable and to coordinate cross functional, multiple- phase network implementations, engineering support and service delivery work. They coordinate tasks, gather and facilitate delivery of requirements, manage communications and updates, escalates/takes escalations, tracks and manages synergies and dependencies supporting network implementationdeliverables.The RDM Release Manager works closely with assigned Engineers, Program and Project Managers and other support and service providers. The RDM Release Manager focuses and forecasts the delivery track of multi- phase work against change and release calendar(s). The RDM Release Manager needs to fully understand the bank change processes.The technology areas of concentration include Data Center/DMZ, B2B, VOR, Enterprise/ Corporate, Wealth Management and Branch/Financial Center End User networks and Building Networking solutions including Wireless LAN, Structured Cable Systems and Pathways. Public and private transport systems, WAN, Optical systems and emerging technologies such as Switched-Ethernet, LTE, (etc.), SDWAN, Cloud and Virtualized services. Knowledge in related technology areas such as Network Appliance, Video, Voice and Voice over IP(VoIP) solutions, UC and Collaboration services is importantKey to this role is having a "better than general" understanding of networking technologies and functions including Operations, Architecture and Engineering, Product and Service Management, Business Services and Finance. The RDM Release Manager must be mindful of how their role impacts the firm's business and reputation. Concepts such as driving value, always delivering quality, keeping commitments, being on-time and under-budget, effective and detailed communications. Managing time is critical, developing and managing task efficiently is the key to success.This role is part of a global solutions and service delivery organization. This position will interface directly with internal and external customers/suppliers/providers, Architecture, Product Engineering, Design/Implementation engineering, Change, Service and Product Management, finance and business management and Operations teams. Interface with various levels of senior management. At times, they may interface with various levels of senior management. Strong written, verbal and presentation skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems and artifacts are important to the success of the engineer, the department and the firm at large.Candidate Must have Skills:Strong Project and program management skills.Manages multiple related and interdependent projects to collectively deliver a desired business outcome based on varying degrees of complexityManages end-to-end network infrastructure delivery life cycle including the collection and translation of business requirements to enable technical execution of network programs and projects.Rigorously manages scope to ensure agreed/approved/appropriate value is delivered and commitments are achieved within time, cost, and quality parameters.Plans and coordinates project deliverables across multiple service providers in support of network infrastructure project requirements.Develops and manages network related tasks within the overall work plan.Must have the ability to understand and translate business requirements into engineering and or implementation details.Ability to manage Network technical/engineering/implementation resource tasks and service delivery. This includes FTE/FTC/vendors and partners.The candidate must have excellent client interfacing skills, vendor/third-party resources, strong verbal and written communication skills and ability to work with all levels of management. Candidate should have experience operating with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours and weekends a must) to successfully interact and communicate on a global level) if needed.Accountable to manage the "end or end" successful technical or solution delivery of assigned tasks partnering with Network engineering/implementation teams, program/project manager or directly with the requestor.Takes direct accountability for the engineering resources and all assigned work tasks. Is accountable for the STI/Release and Deployment tasks (prior to; up to, during and post the change window through Production Day-One.Develops, tracks, reports and manages engineering delivery tasks.Anticipates and proactively resolves issues and conflicts within and between engineering delivery workflows and all other stakeholders.Provides regular and pro-active status to STI/Release and Deployment management. Anticipates issues and reports them to STI/Release and Deployment management. Escalates as needed or as appropriate.Responsible for communicating project status across delivery teams, senior leaders, and cross- functional stakeholders.Works with the various program/project managers to establish release/impact/risk trackers and calendars for the work they are accountable for. Work with other program/project managers and the engineering and delivery teams (i.e. field services) to understand internal/external and associated dependencies. Reacts to them proactively and effectively.Responsible report and monitor progress against the release calendar; communicate release details and schedules to the stakeholders as required. Proactively manage conflict.Identifies and/or challenges schedules that could create conflicts; evaluates all recommended changes and ensures implementation schedules do not interfere with business operations/other changes.Works with engineering/implementation to ensure that all the necessary documentation has been successfully completed for each implementation, release and/or task.Ability to manage Network technical engineering resources tasks and service deliveryWorks with engineering/implementation to raise Request for Change (CRQ) for engineering specific changes. Ensures appropriate change details are documented.Reviews change requests for completeness, from description, documentation, risk/impact, and post-implementation.Participate in the change management board; conducts release readiness reviews as appropriate.Arranges and facilitates appropriate post-implementation review activities if/as needed.Maintains 100% compliance to all firm-wide Change Management policies (pre, during and post change).Participates in incident and problem analysis for possible consequences of a change and its implementation. Soft skill characteristics of the ideal candidates include:Leadership: be a self-starter, self-directed and shows initiative. Focused on execution, delivery and commitment to dates. Ability to work in a high paced environment. Can manage risk; is a good decision maker. Understands the big picture; can relate to the firm's strategy and actions and how they support our business results. Demonstrates ownership: Is accountable and influence/can hold others accountable (professionally). Strong written and verbal communications skills. Ability to communicate and influence upward as well as laterally. Organized and detail oriented. Have strong technical acumen. Ability to partner with others for the good of the initiative. Critical Experiences/Education Required:Bachelor's degree in engineering, computer science, business, finance or related field/technical training. Must have strong analytical skills.Minimum of 5 years' experience required in technical role supporting network project/programs.Industry Certifications in PMP, ITIL are strongly preferred, technical certifications such as CCNA are a plus. Experience with Change Management and CAB processes and procedures a must.Strong background in IT service delivery role.Financial services (Insurance, Banking, Investment banking), is a plus.Ability to be nimble and flexible; prioritize workload, proactively react to issues and consistently react to shifting deadlines.Ability to create meaningful data that contributes to the Change Management and Service Delivery processes.Lean-Agile, Scrum, Kanban, SAFe Agile methodologies. This role requires a dynamic individual who can effectively lead teams, manage stakeholder expectations, and deliver successful projects in a fast-paced environment.Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.Thank you!Ashutosh ShuklaAssistant ManagerPAY RANGE AND BENEFITS:Pay Range*: MXN 488,000 -573,000 Per Year*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.Benefits:Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.Recent Recognitions: Named One of America's Best Employers for New Grads by Forbes (2024)Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)AWS Advanced Tier Services Partner with 100+ certificationsWebsite: https://www.innovasolutions.com/Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250-$1,000 per referral.Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.Thank You!Team Innova Solutions