Fulfillment IQ
Integration SME - Manhattan Active WMS
Fulfillment IQ, Atlanta, Georgia, United States, 30383
Job Title: Integration SME - Manhattan Active WMS
Location: Remote/Onsite as needed
Employment Type: Contract or Full-Time
Role Summary: We are seeking an experienced Integration Subject Matter Expert (SME) to lead and manage integration efforts between Manhattan Active WMS and multiple upstream/downstream systems, including two HOST systems and warehouse automation platforms such as KNAPP, Dematic, and BoxWorks. This role requires deep expertise in WMS integration architecture, message orchestration, and real-time communication protocols to ensure seamless and scalable system connectivity. The ideal candidate will have a proven track record of delivering high-quality integration outcomes, be proactive in issue resolution, and capable of preventing past implementation missteps by bringing a structured and expert-led approach to integration.
Key Responsibilities: • Lead the end-to-end integration between Manhattan Active WMS and: • Two enterprise HOST systems (ERP, Order Management, or similar) • Material Handling Equipment (MHE) and WCS systems (KNAPP, Dematic) • Packing automation and tracking systems (BoxWorks or equivalent) • Define and validate interface requirements (real-time and batch), communication protocols (REST/SOAP APIs, Kafka, MQ, SFTP), and data mapping. • Collaborate with HOST system architects, MHE vendors, and internal stakeholders to finalize interface specifications and integration timelines. • Build and review integration design documents including: • Interface Control Documents (ICDs) • Data flow diagrams and orchestration logic • Error handling and retry strategies • Work closely with the Manhattan team (or SI) to configure the MA Integration Layer (IL), Connection Points, and Endpoints. • Lead integration testing, validation, and performance tuning. • Provide technical guidance during go-live, cutover, and hypercare phases.
Required Skills & Experience: • 5+ years of hands-on experience in WMS integrations, with at least 2+ years on Manhattan Active WMS (MAWM). • Experience integrating MA Active WMS with HOST systems and MHE vendors (KNAPP, Dematic, etc.) using industry-standard middleware or native MA integration layers. • Strong understanding of JSON, XML, API standards, event-driven architecture, and data translation techniques. • Proficient in tools like MuleSoft, Boomi, Azure Integration Services, or MA IL tools. • Familiar with warehouse workflows and automation messaging (pick, pack, ship, tote routing, carton tracking). • Ability to document, troubleshoot, and optimize complex integration scenarios. • Strong communication and leadership skills to avoid misalignment or technical gaps seen in previous implementations.
Preferred Qualifications: • Prior experience with BoxWorks or similar pack-out automation platforms • Background in retail, 3PL, or omnichannel warehouse operations • Certification in Manhattan Active WMS, integration platforms, or relevant technologies
Role Summary: We are seeking an experienced Integration Subject Matter Expert (SME) to lead and manage integration efforts between Manhattan Active WMS and multiple upstream/downstream systems, including two HOST systems and warehouse automation platforms such as KNAPP, Dematic, and BoxWorks. This role requires deep expertise in WMS integration architecture, message orchestration, and real-time communication protocols to ensure seamless and scalable system connectivity. The ideal candidate will have a proven track record of delivering high-quality integration outcomes, be proactive in issue resolution, and capable of preventing past implementation missteps by bringing a structured and expert-led approach to integration.
Key Responsibilities: • Lead the end-to-end integration between Manhattan Active WMS and: • Two enterprise HOST systems (ERP, Order Management, or similar) • Material Handling Equipment (MHE) and WCS systems (KNAPP, Dematic) • Packing automation and tracking systems (BoxWorks or equivalent) • Define and validate interface requirements (real-time and batch), communication protocols (REST/SOAP APIs, Kafka, MQ, SFTP), and data mapping. • Collaborate with HOST system architects, MHE vendors, and internal stakeholders to finalize interface specifications and integration timelines. • Build and review integration design documents including: • Interface Control Documents (ICDs) • Data flow diagrams and orchestration logic • Error handling and retry strategies • Work closely with the Manhattan team (or SI) to configure the MA Integration Layer (IL), Connection Points, and Endpoints. • Lead integration testing, validation, and performance tuning. • Provide technical guidance during go-live, cutover, and hypercare phases.
Required Skills & Experience: • 5+ years of hands-on experience in WMS integrations, with at least 2+ years on Manhattan Active WMS (MAWM). • Experience integrating MA Active WMS with HOST systems and MHE vendors (KNAPP, Dematic, etc.) using industry-standard middleware or native MA integration layers. • Strong understanding of JSON, XML, API standards, event-driven architecture, and data translation techniques. • Proficient in tools like MuleSoft, Boomi, Azure Integration Services, or MA IL tools. • Familiar with warehouse workflows and automation messaging (pick, pack, ship, tote routing, carton tracking). • Ability to document, troubleshoot, and optimize complex integration scenarios. • Strong communication and leadership skills to avoid misalignment or technical gaps seen in previous implementations.
Preferred Qualifications: • Prior experience with BoxWorks or similar pack-out automation platforms • Background in retail, 3PL, or omnichannel warehouse operations • Certification in Manhattan Active WMS, integration platforms, or relevant technologies