GoHealth Urgent Care
You're more valuable than ever - And that's just how we'll make you feel.The Deputy Medical Director for Northwell GoHealth Urgent Care will support Medical Director and Market President in driving the key strategic initiatives and clinical priorities for the network. As lieutenant to the Medical Director, serves as key clinical leader to stakeholders including the joint venture board and clinical leadership team. Assists in the managing and directing of all clinical services for their assigned urgent care centers and geographic region. Collaborates with and delegates responsibilities to lead advanced practitioners. Is primarily responsible for the quality of care and, and all issues related to the clinical caregivers within their assigned geographic area. Collaborates across and within regions to share resources, implement improvement initiatives, and optimize clinical, financial, operational and customer service performanceSalary range: $302,900 - $435,413EducationM.D. Degree or equivalent from an accredited College of Medicine.Completion of Medical Residency with Board Certification or eligibility.Work ExperienceAdministrative experience in emergency medicine, urgent care, or related field, preferably in a major medical center or health system, required.Outstanding communication and management skills, and an ability to work collaboratively with GoHealth staff, management, health system partners, requiredMust possess recent experience in generally accepted and currently used methods and techniques.Required Licenses/CertificationsCurrently licensed as a physician in applicable state.Additional Knowledge, Skills and Abilities Required Clinical skills commensurate with a practice of evidence-based care and knowledge of standard of care for all common urgent care diagnoses Proficiency in MS Word, Excel, and PowerPoint Super-user level skills with a currently in-use electronic medical recordStrong experience and skills in presentation of clinical and administrative topics to audiences of clinical and non-clinical staff in both formal in informal settingsAdditional Knowledge, Skills, and Abilities Preferred Data analytics Super-user level skills in eClinicalWorks Essential Functions Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job. StrategicParticipates in strategic and operational planning related to the joint ventureDrives high priority strategic initiatives for the joint ventureOversight and development of Extended Hours site expansionRepresents the joint venture in community activities.Liaise with ED Departments, Specialists and Primary CareCollaborate closely with cross-functional stakeholders to design and execute key prioritiesDevelop relationships with local providers and service agencies to improve bi-directional patient flow. This will include partner-employed, as well as private practice physicians, and other sources of patient referrals as well as follow-up opportunities, such as nursing homes, community agencies, etc. Collaborate with marketing team to help accomplish these goals.Use these relationships to build new programs which support outside entities in their care missions, as well as driving new business to the network.Collaborate with the leadership to address site-specific issues with both targeted and generalized measures to improve performance.ClinicalServes as de-facto clinical leader in the event Medical Director is absent from the marketProvide direct patient care as a scheduled provider for the requisite number of hours per pay period as stipulated by leadership.Be a resource for covering sick-out calls both locally and across the market.Respond to volume surges and other unforeseen circumstances to preserve the patient experience and prevent patient reneging.QualityOversees the following at each site in the local area, including but not limited to:Quality and Performance Improvement programmingAdherence to system Performance standardsFinancial and Budgetary PerformanceStandard operating proceduresImplementation of technologies and new equipment, coupled with training in those resourcesPerform chart audits for clinical KPI monitoring at the center, organizational, and individual level as directed by the Medical DirectorHuman ResourcesAssists in recruitment, provider qualification and training, maintenance of competencies, proficiency testing, and regulatory compliance.Evaluates and remediates providers in collaboration with HR and their policies on employee assessment and discipline.Supervises Provider CoordinatorsAdministrativeCompletes the regional staffing schedule using available automated tools, and dynamically works go keep staffing at correct levels.Analyzes needs for higher or lower staffing tied to volume targets, and monitors NPS scores and complaints to identify positive and negative trends needing intervention.Works with other associate medical directors to optimize staffing and scheduling.Participates with formal and ad hoc groups within GoHealth and the network Healthcare Partner as needed and requested by the Medical Director.Helps to develop, implement and periodically review clinical policies and procedures of the organization, as well as performance standards for providers that guide and support the provision of services in order to maintain and improve the quality of patient care and the proper functioning of the clinics.Responds to needs and directs clinical staff during environmental and other unforeseen emergency events as directed by leadership.Actively participate with Administration and the various Departments regarding:Long range planningBudget planning and projectionProvider RecruitmentPartner and System in strategic planningTeaching Mentors new and existing employees in important aspects of care include EMR functionality, equipment use, clinical care and organizational imperatives.Formal logged time spent in each assigned clinic will ensure that this task is regularly accomplishedAll other duties as assigned.Note: this job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time. #INDPRSet up email alerts as new job postings become available that meet your interest! All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.