Mannington Mills
Customer Service Rep - Strategic Accounts (Commercial)
Mannington Mills, Calhoun, Georgia, us, 30703
Internal Candidates Must Call HR Office and Speak with Verenice at (706)602-6259
Commercial Customer Service
Mannington presently has the following position available - Customer Service Representative - Strategic Accounts
Monday - Friday 8:00 am - 5:00 pm with 1-hour lunch
Essential Duties and Responsibilities
include the following. Other duties may be assigned. Must be able to perform all duties of Customer Service Representative Blanket Management - Reserved Blanket Inventory Inventory management of blanket stock - Work with customer and/or sales to create/manage blanket stock using construction/remodel and takeout schedules Submit blanket inventory requests to internal management for approval and work with production planning teams to ensure materials are ready in order to meet construction/remodel schedules Work with purchasing/Mannington personnel to arrange STO's for stock transfers to the bundling warehouse
Reports
Setup/Maintain/Distribute blanket reports for customers, Sales, and/or Mannington Management in addition to other reports ex: Ad hoc, open orders, shipment forecast, revision, claims, inventory, etc. as determined by management
Takeoffs and Turnkey
Receive floor plans from customers and submit them to the estimator to create take-offs Create proposals in SAP or using the MS Excel template Receive invoicing from estimator - verify and submit approval to A/P Dept using the takeoff provided and submit to customer for approval Work with the Turnkey Dept to properly enter orders from quotes including both materials and labor
Overtime may be required.
High school diploma or general education degree (GED) required. Associate or bachelor's degree in related field is preferred. 2+ years of experience in the field or in a related area is required. To perform this job successfully, an individual should have knowledge of Microsoft Office (Word, Excel, & Outlook), and SAP. If you are interested and have the qualifications and requirements, please contact Helen Lumpkin by noon this Friday 8.1.25
include the following. Other duties may be assigned. Must be able to perform all duties of Customer Service Representative Blanket Management - Reserved Blanket Inventory Inventory management of blanket stock - Work with customer and/or sales to create/manage blanket stock using construction/remodel and takeout schedules Submit blanket inventory requests to internal management for approval and work with production planning teams to ensure materials are ready in order to meet construction/remodel schedules Work with purchasing/Mannington personnel to arrange STO's for stock transfers to the bundling warehouse
Reports
Setup/Maintain/Distribute blanket reports for customers, Sales, and/or Mannington Management in addition to other reports ex: Ad hoc, open orders, shipment forecast, revision, claims, inventory, etc. as determined by management
Takeoffs and Turnkey
Receive floor plans from customers and submit them to the estimator to create take-offs Create proposals in SAP or using the MS Excel template Receive invoicing from estimator - verify and submit approval to A/P Dept using the takeoff provided and submit to customer for approval Work with the Turnkey Dept to properly enter orders from quotes including both materials and labor
Overtime may be required.
High school diploma or general education degree (GED) required. Associate or bachelor's degree in related field is preferred. 2+ years of experience in the field or in a related area is required. To perform this job successfully, an individual should have knowledge of Microsoft Office (Word, Excel, & Outlook), and SAP. If you are interested and have the qualifications and requirements, please contact Helen Lumpkin by noon this Friday 8.1.25