All Fleet Services
Customer & Service Operations Specialist - 2nd Shift
All Fleet Services, Zion, Illinois, United States, 60099
2nd Shift - Customer & Service Operations Specialist
Schedule:
2nd Shift (4:00 PM - 12:30 AM) Compensation:
Competitive Pay
About All Fleet Inc.
All Fleet Inc. is a powerhouse in the
mobile truck and trailer repair industry , delivering top-tier emergency roadside assistance and fleet maintenance solutions across
20 states with 45+ locations . We operate on a core principle:
"Yes"
- meaning
we find a way to get the job done, no matter what.
Our customers rely on us to keep their fleets moving, and we need
elite problem-solvers
to make that happen. We don't believe in waiting around-we take action, keep fleets moving, and get the job done right.
About the Role
As a
2nd Shift Customer & Service Operations Specialist , you'll be the
backbone of evening operations , handling
urgent calls, technician dispatching, and real-time problem-solving.
This shift is ideal for individuals who
thrive in fast-paced environments
and can juggle multiple tasks efficiently.
In this role, you will:
Own
inbound service requests, ensuring every call is handled efficiently. Dispatch & coordinate
mobile diesel technicians to maximize speed, coverage, and customer satisfaction. Think ahead , strategizing the best routes and resource allocation to prevent delays. Manage high-value accounts , keeping key customers informed and satisfied. Solve problems in real-time , quickly addressing emergencies and adjusting schedules as needed. Communicate like a pro , handling calls, texts, and digital systems to keep everyone in sync. Track and optimize performance , maintaining records, logs, and reports.
What Makes You a Fit?
You thrive in high-stakes environments
- handling multiple service requests at once doesn't phase you. Your communication skills are top-notch
- clear, professional, and always focused on solutions. You understand the trucking & repair industry
(or you're a fast learner). You're a master problem-solver
- if a challenge arises, you tackle it head-on. ⌛
You know how to prioritize urgency
- every second counts, and you act accordingly. You're tech-savvy
- you can navigate dispatch software, multi-line phones, and digital logs with ease. You're a team player
- working alongside technicians, customers, and vendors with a "whatever it takes" attitude.
What We Offer
Competitive Pay
- Your hard work should pay off. Career Growth & Advancement
- We promote from within, and there's always room to grow. A Fast-Paced, Exciting Work Environment
- No two days are ever the same. A Team That Has Your Back
- Work alongside professionals who hustle just as hard as you.
Are you ready to be the backbone of a high-performing fleet service operation?
Apply now and take your career to the next level.
Schedule:
2nd Shift (4:00 PM - 12:30 AM) Compensation:
Competitive Pay
About All Fleet Inc.
All Fleet Inc. is a powerhouse in the
mobile truck and trailer repair industry , delivering top-tier emergency roadside assistance and fleet maintenance solutions across
20 states with 45+ locations . We operate on a core principle:
"Yes"
- meaning
we find a way to get the job done, no matter what.
Our customers rely on us to keep their fleets moving, and we need
elite problem-solvers
to make that happen. We don't believe in waiting around-we take action, keep fleets moving, and get the job done right.
About the Role
As a
2nd Shift Customer & Service Operations Specialist , you'll be the
backbone of evening operations , handling
urgent calls, technician dispatching, and real-time problem-solving.
This shift is ideal for individuals who
thrive in fast-paced environments
and can juggle multiple tasks efficiently.
In this role, you will:
Own
inbound service requests, ensuring every call is handled efficiently. Dispatch & coordinate
mobile diesel technicians to maximize speed, coverage, and customer satisfaction. Think ahead , strategizing the best routes and resource allocation to prevent delays. Manage high-value accounts , keeping key customers informed and satisfied. Solve problems in real-time , quickly addressing emergencies and adjusting schedules as needed. Communicate like a pro , handling calls, texts, and digital systems to keep everyone in sync. Track and optimize performance , maintaining records, logs, and reports.
What Makes You a Fit?
You thrive in high-stakes environments
- handling multiple service requests at once doesn't phase you. Your communication skills are top-notch
- clear, professional, and always focused on solutions. You understand the trucking & repair industry
(or you're a fast learner). You're a master problem-solver
- if a challenge arises, you tackle it head-on. ⌛
You know how to prioritize urgency
- every second counts, and you act accordingly. You're tech-savvy
- you can navigate dispatch software, multi-line phones, and digital logs with ease. You're a team player
- working alongside technicians, customers, and vendors with a "whatever it takes" attitude.
What We Offer
Competitive Pay
- Your hard work should pay off. Career Growth & Advancement
- We promote from within, and there's always room to grow. A Fast-Paced, Exciting Work Environment
- No two days are ever the same. A Team That Has Your Back
- Work alongside professionals who hustle just as hard as you.
Are you ready to be the backbone of a high-performing fleet service operation?
Apply now and take your career to the next level.