Certifi Inc
The Business Analyst will facilitate assigned projects by serving as a liaison between customers, business owners, users, and developers, setting and communicating goals, gathering and defining requirements, and evaluating and refining results.
**Please note this is a hybrid position where weekly ONSITE work will be required out of our Edina, MN office**
Primary Responsibilities: • Collaborates with business staff to thoroughly understand the needs to be supported by the information systems and technology • Document business requirements and coordinate and perform testing of system modifications • Determines how changes to client or market requirements will affect the business and systems • Provides recommendations regarding the evolution of the system • Responds to inquiries and provides advice to business owners regarding current and potential system inputs, processes, and outputs • Negotiates plans and timeframes, ensuring that business owners understand the anticipated result • Develops, documents and communicates detailed specifications for implementation and ongoing operations, including expected test results • Produces reports, timelines, and graphics to communicate expectations and progress to business owners, management, customers, and other relevant parties • Collaborates with the Product Managers and Operations to ensure the needs of the client have been met • Researches and analyzes the nature, effect, and results of system difficulties • Satisfies data sampling, project analysis, testing verification, and other user requests from existing client databases • Acts as liaison with Information Technology and/or outside vendors to support relevant systems • Maintains current understanding of industry standards, trends, and best practices through industry and other professional networks
Requirements and Qualifications: • Minimum 5 years in the benefits administration field or working in membership or billing at a medical insurer or other membership-based insurer • Excellent verbal and written communication skills • Extremely proficient in Microsoft Office Suite • Extremely organized with great attention to detail • Excellent management skills with the ability to lead, facilitate, motivate, and organize • Ability to adapt to change • Excellent customer service skills • Ability to learn quickly and to creatively solve new problems • Ability to negotiate and settle differences quickly and peacefully • Ability to act as a team player • Experience with user interface design • Bachelor's degree in Business or a related field (technology, data science, statistics, etc.)
Work Location/Schedule: On site in Minneapolis-based office or off site at home office. Monday-Friday day shift
Benefits: Medical, Dental, Vision, Basic & Voluntary Life/AD&D Insurance, STD, LTD, HSA and 401(k) plan
**Please note this is a hybrid position where weekly ONSITE work will be required out of our Edina, MN office**
Primary Responsibilities: • Collaborates with business staff to thoroughly understand the needs to be supported by the information systems and technology • Document business requirements and coordinate and perform testing of system modifications • Determines how changes to client or market requirements will affect the business and systems • Provides recommendations regarding the evolution of the system • Responds to inquiries and provides advice to business owners regarding current and potential system inputs, processes, and outputs • Negotiates plans and timeframes, ensuring that business owners understand the anticipated result • Develops, documents and communicates detailed specifications for implementation and ongoing operations, including expected test results • Produces reports, timelines, and graphics to communicate expectations and progress to business owners, management, customers, and other relevant parties • Collaborates with the Product Managers and Operations to ensure the needs of the client have been met • Researches and analyzes the nature, effect, and results of system difficulties • Satisfies data sampling, project analysis, testing verification, and other user requests from existing client databases • Acts as liaison with Information Technology and/or outside vendors to support relevant systems • Maintains current understanding of industry standards, trends, and best practices through industry and other professional networks
Requirements and Qualifications: • Minimum 5 years in the benefits administration field or working in membership or billing at a medical insurer or other membership-based insurer • Excellent verbal and written communication skills • Extremely proficient in Microsoft Office Suite • Extremely organized with great attention to detail • Excellent management skills with the ability to lead, facilitate, motivate, and organize • Ability to adapt to change • Excellent customer service skills • Ability to learn quickly and to creatively solve new problems • Ability to negotiate and settle differences quickly and peacefully • Ability to act as a team player • Experience with user interface design • Bachelor's degree in Business or a related field (technology, data science, statistics, etc.)
Work Location/Schedule: On site in Minneapolis-based office or off site at home office. Monday-Friday day shift
Benefits: Medical, Dental, Vision, Basic & Voluntary Life/AD&D Insurance, STD, LTD, HSA and 401(k) plan