Next Door Solutions to Domestic Violence
Coordinator of Housing Services
Next Door Solutions to Domestic Violence, San Jose, California, United States, 95199
Job Title: Housing Services Coordinator
Location:
San Jose, CA
Schedule : FT, 40hr/week onsite
Reports to:
Associate Directors - Employee Engagement, Impact & Program Design, Professional Development & Training, Community Partnerships
Who We Are
Our mission is to end domestic violence in the moment and for all time.
In 1971, our founder Bea Robinson Mendez, concerned about the lack of services and options for domestic violence survivors, gathered a small group of her friends to figure out a solution. They set up a shelter in a garage and established a hotline number to provide information and support to survivors. Unbeknownst to them, it would become the second domestic violence agency in California and the first bilingual domestic violence shelter in the nation. So began the story of Next Door Solutions to Domestic Violence (NDS). Domestic violence is the most prevalent form of gender-based violence, often the most frequently reported crime and arguably the one with the greatest damaging effect on our families, youth, and communities. We are the only stand-alone, domestic violence agency in Santa Clara County, answering approximately 15,000 crisis calls and serving an average of 3,000 survivors of domestic violence annually. Our comprehensive, compassionate, bilingual and multicultural services are available free of charge to all individuals across the gender spectrum and of varying abilities.
By joining NDS, you become part of a team that serves thousands, uplifts community models of support, and looks first for a way to say "yes." NDS is a place where inclusion, diversity, equity, access, liberation (IDEAL) are not just celebrated, but they are central to our existence. We are emerging from the pandemic in a stage of rapid reflection, and change, which means exciting new opportunities are opening up for forming transformative community partnerships, nurturing our staff, and growing our team.
Culture and Climate
NDS has developed a supportive workplace culture where personal and professional connections are valued and facilitated. Our guiding values are: • Oneness & Connectedness • Survivor & Community Centered • Compassionate Accountability • Equity & Justice • Inclusion for Liberation
Overview:
The Housing Coordinator is an integral member of the Community Support Advocacy team and is responsible for ensuring advocate work activities align with the program needs, including crisis counseling, risk assessment, safety planning and longer term support focused on preventing homelessness. Survivors define their own needs, and NDS advocates support them to achieve their healing goals. The Coordinator provides crucial guidance and direction to advocates as needed especially with difficult situations and complex cases. This position will set the standard for quality across the agency by serving as a role model as well as a foundational trainer. Along with the other Coordinators and the Associate Directors, this position will play an important role in ensuring the community receives vital support services. Your ability to communicate, stay organized and share your expertise will help create a healthy environment that supports our organization as we work to support survivors and create a safer community.
Key Responsibilities :
Job functions are specific duties that would be included in the essential functions of the job description. These functions are not all-inclusive nor do they cover the full extent of the duties performed. Coordinate schedules for Advocates to ensure adequate coverage for housing applications, searches, accompaniment, interpretation/translation, workshops, and other support matters Build and maintain relationships with community partners and landlords with a focus on housing needs of participants Provide survivor-centered housing and intervention services to participants, focusing on complex survivor situations in an experienced and organizational values-based manner Provide orientation, safety planning, risk assessment services to survivors Coordinate expansion of support groups in the community to our pre-pandemic number of 18 plus add new groups in each of these three cities: Mountain View, Sunnyvale, and Campbell. Create and participate in training of advocates, community, and partners, including outreach requests and domestic violence counselor training Create and maintain appropriate participant records, notes, and documentation, including database entry Collaborate with other coordinators to ensure quality service Represent NDS with exceptional expertise and poise in related ongoing and individual community meetings, as appropriate Participate in community committees and liaison with other DV and community agencies Work with other leadership to provide strategic thinking to support NDS in better meeting the needs of the survivors and ensure seamless system of well-coordinated services Advocate for participants and work collaboratively with values-aligned systems, courts, county departments and other related agencies Support, create, and maintain a working environment that aligns with the organizations' values Maintain up-to-date knowledge and education related to domestic violence laws, trends, and other related topics Attend all supervision, internal and external meetings decided by the team, including All Hands, 1:1 Check-ins, full leadership, and Direct Service meetings Maintain efficient, timely, and values-aligned communication through calls, messaging, email, and chat for participants and collaborative staff Create and navigate "warm "referrals/resources/connections with community in order foster connection and to meet participant needs Serve as emergency backup for issues related to survivors, staffing, community office, mobile advocacy, and shelter Perform other duties as assigned QUALIFICATIONS:
Bachelors' degree in related field plus 4 years' experience in the domestic violence or related social justice work OR at least 5 years' experience in the domestic violence/social justice work. Knowledge and interest in social justice intersections. Commitment to the elimination of violence against women and girls. Excellent organizational and time management skills. Excellent written and oral communication skills. Supervisory experience. Clean driving record and reliable transportation. Ability to relate well to people from diverse socio-economic and ethnic backgrounds. California Domestic Violence Counselor certification (40+-hour training). Bilingual Spanish. Cultural responsiveness, humility, and sensitivity Must be available for occasional evening assignments Preferred :
Knowledge and interest of local, regional, and national issues related to domestic violence. Knowledge of Santa Clara County social services.
Location:
San Jose, CA
Schedule : FT, 40hr/week onsite
Reports to:
Associate Directors - Employee Engagement, Impact & Program Design, Professional Development & Training, Community Partnerships
Who We Are
Our mission is to end domestic violence in the moment and for all time.
In 1971, our founder Bea Robinson Mendez, concerned about the lack of services and options for domestic violence survivors, gathered a small group of her friends to figure out a solution. They set up a shelter in a garage and established a hotline number to provide information and support to survivors. Unbeknownst to them, it would become the second domestic violence agency in California and the first bilingual domestic violence shelter in the nation. So began the story of Next Door Solutions to Domestic Violence (NDS). Domestic violence is the most prevalent form of gender-based violence, often the most frequently reported crime and arguably the one with the greatest damaging effect on our families, youth, and communities. We are the only stand-alone, domestic violence agency in Santa Clara County, answering approximately 15,000 crisis calls and serving an average of 3,000 survivors of domestic violence annually. Our comprehensive, compassionate, bilingual and multicultural services are available free of charge to all individuals across the gender spectrum and of varying abilities.
By joining NDS, you become part of a team that serves thousands, uplifts community models of support, and looks first for a way to say "yes." NDS is a place where inclusion, diversity, equity, access, liberation (IDEAL) are not just celebrated, but they are central to our existence. We are emerging from the pandemic in a stage of rapid reflection, and change, which means exciting new opportunities are opening up for forming transformative community partnerships, nurturing our staff, and growing our team.
Culture and Climate
NDS has developed a supportive workplace culture where personal and professional connections are valued and facilitated. Our guiding values are: • Oneness & Connectedness • Survivor & Community Centered • Compassionate Accountability • Equity & Justice • Inclusion for Liberation
Overview:
The Housing Coordinator is an integral member of the Community Support Advocacy team and is responsible for ensuring advocate work activities align with the program needs, including crisis counseling, risk assessment, safety planning and longer term support focused on preventing homelessness. Survivors define their own needs, and NDS advocates support them to achieve their healing goals. The Coordinator provides crucial guidance and direction to advocates as needed especially with difficult situations and complex cases. This position will set the standard for quality across the agency by serving as a role model as well as a foundational trainer. Along with the other Coordinators and the Associate Directors, this position will play an important role in ensuring the community receives vital support services. Your ability to communicate, stay organized and share your expertise will help create a healthy environment that supports our organization as we work to support survivors and create a safer community.
Key Responsibilities :
Job functions are specific duties that would be included in the essential functions of the job description. These functions are not all-inclusive nor do they cover the full extent of the duties performed. Coordinate schedules for Advocates to ensure adequate coverage for housing applications, searches, accompaniment, interpretation/translation, workshops, and other support matters Build and maintain relationships with community partners and landlords with a focus on housing needs of participants Provide survivor-centered housing and intervention services to participants, focusing on complex survivor situations in an experienced and organizational values-based manner Provide orientation, safety planning, risk assessment services to survivors Coordinate expansion of support groups in the community to our pre-pandemic number of 18 plus add new groups in each of these three cities: Mountain View, Sunnyvale, and Campbell. Create and participate in training of advocates, community, and partners, including outreach requests and domestic violence counselor training Create and maintain appropriate participant records, notes, and documentation, including database entry Collaborate with other coordinators to ensure quality service Represent NDS with exceptional expertise and poise in related ongoing and individual community meetings, as appropriate Participate in community committees and liaison with other DV and community agencies Work with other leadership to provide strategic thinking to support NDS in better meeting the needs of the survivors and ensure seamless system of well-coordinated services Advocate for participants and work collaboratively with values-aligned systems, courts, county departments and other related agencies Support, create, and maintain a working environment that aligns with the organizations' values Maintain up-to-date knowledge and education related to domestic violence laws, trends, and other related topics Attend all supervision, internal and external meetings decided by the team, including All Hands, 1:1 Check-ins, full leadership, and Direct Service meetings Maintain efficient, timely, and values-aligned communication through calls, messaging, email, and chat for participants and collaborative staff Create and navigate "warm "referrals/resources/connections with community in order foster connection and to meet participant needs Serve as emergency backup for issues related to survivors, staffing, community office, mobile advocacy, and shelter Perform other duties as assigned QUALIFICATIONS:
Bachelors' degree in related field plus 4 years' experience in the domestic violence or related social justice work OR at least 5 years' experience in the domestic violence/social justice work. Knowledge and interest in social justice intersections. Commitment to the elimination of violence against women and girls. Excellent organizational and time management skills. Excellent written and oral communication skills. Supervisory experience. Clean driving record and reliable transportation. Ability to relate well to people from diverse socio-economic and ethnic backgrounds. California Domestic Violence Counselor certification (40+-hour training). Bilingual Spanish. Cultural responsiveness, humility, and sensitivity Must be available for occasional evening assignments Preferred :
Knowledge and interest of local, regional, and national issues related to domestic violence. Knowledge of Santa Clara County social services.