Valley Presbyterian
Patient Access Representative **Sign-On Bonus $1500** - 6393
Valley Presbyterian, Los Angeles, California, United States, 90079
Job Summary:
As a Patient Access Representative II, you will be responsible for performing advanced patient access duties, including scheduling, pre-registration, registration, and financial clearance. This role ensures accurate data entry into Meditech, securing pre-certifications, and verifying insurance coverage while providing excellent customer service. The Patient Access Representative III plays a critical role in maintaining smooth patient access operations and assists the supervisor in overseeing staffing schedules and resolving complex patient inquiries.
Education: High School diploma or equivalent required Some college coursework, Certified Patient Account Technician certification, or medical terminology course preferred Licenses and Certifications:
Must successfully complete and maintain LA City Fire Card certification at the time of hire or within the first 30 days of employment. Must successfully complete and maintain certification for Mgmt. of Assaultive Behavior (ex. CPI- Non-violent Crisis Intervention) within 30 days of employment. Experience:
Minimum of two (2) years of experience as a Patient Access Services Representative Strong computer literacy skills Excellent communication and public relations skills Knowledge of medical terminology Bilingual (Spanish) preferred Strong organizational and documentation skills. Responsibilities:
Accurately schedule and pre-register elective procedures and services. Pre-register and schedule patients using Meditech Community Wide Scheduling (CWS) module. Ensure proper physician orders and adherence to hospital regulations for scheduling. Obtain and verify financial and demographic data necessary for patient registration. Verify insurance benefits and eligibility for services and ensure pre-certifications/authorizations are obtained according to payor requirements. Obtain Letters of Agreement for patients capitated to other facilities and ensure financial clearance is in place before the patient's procedure. Calculate patient financial responsibilities and negotiate payments with private pay and underinsured patients. Assist in obtaining payments for co-pays, deductibles, and non-covered services. Assist patients with information about financial options, including cash, check, credit card, and bank financing. Maintain an accuracy level of 97% in data entry for patient demographics and financial information. Collaborate with the Supervisor or Director to resolve escalated issues or problem accounts. Ensure compliance with EMTALA regulations for Emergency Department registrations. Maintain patient privacy and adhere to HIPAA standards. Provide transportation escort and services for patients as needed. Perform additional duties as assigned, ensuring flexibility to work in all areas of Patient Access Services. General Responsibilities:
This position is designed for a detail-oriented individual with strong communication and organizational skills, committed to delivering high-quality patient access services. The Patient Access Representative III ensures the smooth functioning of patient scheduling, pre-registration, and registration processes, contributing to the overall efficiency of the hospital's operations. Comply with VPH policies, demonstrating professionalism and cultural sensitivity. Communicate accurately and supportively with team members, demonstrating effective business writing and oral communication skills. Actively participate in performance improvement activities and department-specific training. Demonstrate knowledge of safety practices, including infection control protocols. Contribute to the Patient Safety Program by reporting near misses and participating in education activities.
Salary Range:
$24.00 to $26.57
per hour
By registering for this position, you are agreeing to receive email and SMS messages from AMN Healthcare. Message and data rates may apply. Message frequency varies. You can type "STOP" at any time to opt-out. Please reference our privacy statement at https://www.amnhealthcare.com/privacy-policy/
As a Patient Access Representative II, you will be responsible for performing advanced patient access duties, including scheduling, pre-registration, registration, and financial clearance. This role ensures accurate data entry into Meditech, securing pre-certifications, and verifying insurance coverage while providing excellent customer service. The Patient Access Representative III plays a critical role in maintaining smooth patient access operations and assists the supervisor in overseeing staffing schedules and resolving complex patient inquiries.
Education: High School diploma or equivalent required Some college coursework, Certified Patient Account Technician certification, or medical terminology course preferred Licenses and Certifications:
Must successfully complete and maintain LA City Fire Card certification at the time of hire or within the first 30 days of employment. Must successfully complete and maintain certification for Mgmt. of Assaultive Behavior (ex. CPI- Non-violent Crisis Intervention) within 30 days of employment. Experience:
Minimum of two (2) years of experience as a Patient Access Services Representative Strong computer literacy skills Excellent communication and public relations skills Knowledge of medical terminology Bilingual (Spanish) preferred Strong organizational and documentation skills. Responsibilities:
Accurately schedule and pre-register elective procedures and services. Pre-register and schedule patients using Meditech Community Wide Scheduling (CWS) module. Ensure proper physician orders and adherence to hospital regulations for scheduling. Obtain and verify financial and demographic data necessary for patient registration. Verify insurance benefits and eligibility for services and ensure pre-certifications/authorizations are obtained according to payor requirements. Obtain Letters of Agreement for patients capitated to other facilities and ensure financial clearance is in place before the patient's procedure. Calculate patient financial responsibilities and negotiate payments with private pay and underinsured patients. Assist in obtaining payments for co-pays, deductibles, and non-covered services. Assist patients with information about financial options, including cash, check, credit card, and bank financing. Maintain an accuracy level of 97% in data entry for patient demographics and financial information. Collaborate with the Supervisor or Director to resolve escalated issues or problem accounts. Ensure compliance with EMTALA regulations for Emergency Department registrations. Maintain patient privacy and adhere to HIPAA standards. Provide transportation escort and services for patients as needed. Perform additional duties as assigned, ensuring flexibility to work in all areas of Patient Access Services. General Responsibilities:
This position is designed for a detail-oriented individual with strong communication and organizational skills, committed to delivering high-quality patient access services. The Patient Access Representative III ensures the smooth functioning of patient scheduling, pre-registration, and registration processes, contributing to the overall efficiency of the hospital's operations. Comply with VPH policies, demonstrating professionalism and cultural sensitivity. Communicate accurately and supportively with team members, demonstrating effective business writing and oral communication skills. Actively participate in performance improvement activities and department-specific training. Demonstrate knowledge of safety practices, including infection control protocols. Contribute to the Patient Safety Program by reporting near misses and participating in education activities.
Salary Range:
$24.00 to $26.57
per hour
By registering for this position, you are agreeing to receive email and SMS messages from AMN Healthcare. Message and data rates may apply. Message frequency varies. You can type "STOP" at any time to opt-out. Please reference our privacy statement at https://www.amnhealthcare.com/privacy-policy/