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The Greater Cincinnati School Application Consortium

System Support Engineer - IT Department

The Greater Cincinnati School Application Consortium, Lebanon, Ohio, United States, 45036

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Position Type: Information Technology (IT)/Systems Analyst

Date Posted: 7/31/2025

Location: Warren County Career Center

Date Available: TBD

Closing Date: Until Filled

District: Warren County Career Center

WARREN COUNTY CAREER CENTER An Equal Opportunity Employer

POSITION:

Systems Support Engineer REPORTS TO:

Director of Informational Technology or Designee EMPLOYMENT STATUS:

Full-Time 257 days, 40/hrs per week

QUALIFICATIONS:

High school diploma or equivalent required; Associate's or Bachelor's degree in Information Technology or a related field preferred Five or more years working in a school district technology department (preferred) CompTIA A+ and Network+ certifications preferred (or in progress) Proficient in Windows operating systems, including installation, configuration, management, and troubleshooting (Chrome OS, iOS, Android, Windows 11, Windows Server 2012/2016/2019/2022/2025) Experience with HP/Aruba switch configuration and troubleshooting Familiarity with Microsoft Office 365 and Google Workspace for Education Skilled in the installation, configuration, and troubleshooting of computer and network equipment Experience with the installation and support of software applications Strong verbal and written communication skills Valid Ohio driver's license Must successfully pass a criminal background check

GENERAL DESCRIPTION: The Systems Support Engineer assists the Information Technology Director in implementing and maintaining the technology infrastructure at Warren County Career Center. This position plays a critical role in supporting the educational mission by ensuring the reliability and performance of computer systems, networks, and related technologies used by both the Secondary and Adult Education programs. The Systems Support Engineer is expected to model professionalism, demonstrate initiative, and contribute to a positive and secure learning environment.

ESSENTIAL FUNCTIONS:

Support the implementation and maintenance of the District Technology Plan Install, configure, test, and maintain computer hardware, software, and networking systems Monitor and maintain the district's computing environment to ensure optimal performance Implement and manage cybersecurity measures to protect data and infrastructure Perform regular data backups and ensure data integrity and disaster recovery readiness Evaluate technology needs and recommend system improvements and upgrades Work collaboratively with staff to resolve technical issues in a timely and professional manner Provide user training and support for various hardware and software platforms Maintain accurate documentation of all technical activities, assets, and support requests Stay current with industry trends and district-used technologies through ongoing professional development

Salary:

Starting at $23.29 per hour

Questions? Randi Phillips, Human Resources Specialist Email: Randi.phillips@mywccc.org

An Equal Opportunity Employer The Warren County Vocational School District Board of Education does not discriminate on the basis of race, color, national origin, sex (including sexual orientation and transgender identity), disability, age, religion, military status, ancestry, genetic information (collectively, "Protected Classes"), or any other legally protected category, in its programs and activities, including employment opportunities.