Compunnel
Desktop support
Location: Riverwoods, IL 60015
Wichita, KS - 67207
Philadelphia, PA 19107
Saint cloud, MN 56303
Contract: 6+ months
Rate 17/hr on w2
Job details:
Respond to user inquiries regarding computer software or hardware operation to resolve problems.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Oversee the daily performance of computer systems.
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
Prepare evaluations of software or hardware, and recommend improvements or upgrades.
Manage security options and software in computers and networks to maintain privacy and protection from attacks.
Collaborate with network engineers, systems analysts, programmers, and other IT staff members to solve complex issues.
Provide training and support to users to help them become more proficient and self-sufficient with their computer equipment and software