RainesDev
Are you ready to take your expertise in
ServiceNow
to the next level? We’re looking for an
IT Senior Manager
to lead and optimize our
ServiceNow platform , ensuring alignment with business objectives while driving innovation and efficiency. This is an opportunity to
simplify processes, reduce customizations, and bring ServiceNow closer to its core out-of-the-box capabilities.
If you're passionate about leveraging technology to create impact, we want to hear from you! Why Join Us?
At this company, you'll be part of a
global, mission-driven team
where your work makes a difference. We offer a
hybrid work model , competitive compensation,
stock options, bonuses, and an employee stock purchase plan , all within a collaborative and dynamic environment. This is your chance to grow your career while working with top-tier professionals. What You'll Do:
Lead the
design and optimization
of the
ServiceNow platform , ensuring it aligns with business needs and industry best practices. Manage a
team of engineers
and a direct-report manager, fostering a high-performance culture. Define and execute a
platform roadmap , ensuring scalability, performance, and compliance. Oversee the development of workflows, integrations, and modules across key areas like
ITSM, ITAM, SecOps, GRC, and TPRM . Drive
platform upgrades , ensuring security, stability, and adherence to enterprise standards. Collaborate with
business leaders and stakeholders
to develop solutions that deliver measurable business impact. Establish
governance and best practices
to optimize platform efficiency and adoption. Provide
technical guidance
for configuring, customizing, and developing on
ServiceNow . Stay ahead of the latest
ServiceNow trends and best practices , integrating innovative solutions. Create an environment where
engineers can experiment with new technical solutions
to solve complex problems. Ideal Candidate:
10+ years of ServiceNow experience , with expertise in
ITSM, ITAM, SecOps, GRC, and TPRM . Strong
architecture and design
experience in ServiceNow, including workflows, custom apps, and integrations. Leadership experience, including
mentoring and managing technical teams . Ability to drive complex
large-scale projects
while meeting deadlines and business objectives. Proficiency in scripting languages
(JavaScript, Glide, etc.) and frameworks like
HTML, CSS, AngularJS, SASS, and Bootstrap . Solid understanding of
CMDB, Asset Management, Incident, Problem, and Change Management
processes. Experience integrating
ServiceNow with external systems
using REST/SOAP APIs and
Integration Hub/Spokes . Familiarity with
Agile, Scrum, and Kanban methodologies . Strong
communication skills , with the ability to present technical concepts to stakeholders and executives. Preferred Certifications (Big Plus!):
ServiceNow Certified Implementation Specialist (ITSM, ITAM, or similar) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ITIL v3/v4 Certification Certified Technical Architect (CTA) – A major plus Education & Work Authorization:
Bachelor’s degree in IT, Business, or a related field
(or equivalent experience). Must reside within 60 miles of Reston, VA
(hybrid role). US Citizen/Green Card holders preferred.
ServiceNow
to the next level? We’re looking for an
IT Senior Manager
to lead and optimize our
ServiceNow platform , ensuring alignment with business objectives while driving innovation and efficiency. This is an opportunity to
simplify processes, reduce customizations, and bring ServiceNow closer to its core out-of-the-box capabilities.
If you're passionate about leveraging technology to create impact, we want to hear from you! Why Join Us?
At this company, you'll be part of a
global, mission-driven team
where your work makes a difference. We offer a
hybrid work model , competitive compensation,
stock options, bonuses, and an employee stock purchase plan , all within a collaborative and dynamic environment. This is your chance to grow your career while working with top-tier professionals. What You'll Do:
Lead the
design and optimization
of the
ServiceNow platform , ensuring it aligns with business needs and industry best practices. Manage a
team of engineers
and a direct-report manager, fostering a high-performance culture. Define and execute a
platform roadmap , ensuring scalability, performance, and compliance. Oversee the development of workflows, integrations, and modules across key areas like
ITSM, ITAM, SecOps, GRC, and TPRM . Drive
platform upgrades , ensuring security, stability, and adherence to enterprise standards. Collaborate with
business leaders and stakeholders
to develop solutions that deliver measurable business impact. Establish
governance and best practices
to optimize platform efficiency and adoption. Provide
technical guidance
for configuring, customizing, and developing on
ServiceNow . Stay ahead of the latest
ServiceNow trends and best practices , integrating innovative solutions. Create an environment where
engineers can experiment with new technical solutions
to solve complex problems. Ideal Candidate:
10+ years of ServiceNow experience , with expertise in
ITSM, ITAM, SecOps, GRC, and TPRM . Strong
architecture and design
experience in ServiceNow, including workflows, custom apps, and integrations. Leadership experience, including
mentoring and managing technical teams . Ability to drive complex
large-scale projects
while meeting deadlines and business objectives. Proficiency in scripting languages
(JavaScript, Glide, etc.) and frameworks like
HTML, CSS, AngularJS, SASS, and Bootstrap . Solid understanding of
CMDB, Asset Management, Incident, Problem, and Change Management
processes. Experience integrating
ServiceNow with external systems
using REST/SOAP APIs and
Integration Hub/Spokes . Familiarity with
Agile, Scrum, and Kanban methodologies . Strong
communication skills , with the ability to present technical concepts to stakeholders and executives. Preferred Certifications (Big Plus!):
ServiceNow Certified Implementation Specialist (ITSM, ITAM, or similar) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ITIL v3/v4 Certification Certified Technical Architect (CTA) – A major plus Education & Work Authorization:
Bachelor’s degree in IT, Business, or a related field
(or equivalent experience). Must reside within 60 miles of Reston, VA
(hybrid role). US Citizen/Green Card holders preferred.