Innova Solutions
We are looking for an
Infrastructure Architect in Jersey City, NJ
Position type: Contract to Hire Duration: 6+ Months
About the Role: We are seeking an Infrastructure Engineer to lead and support our Enterprise Voice and Video platforms, enabling seamless communication and collaboration across the firm. This role requires deep technical expertise in unified communications systems, a proactive approach to problem-solving, and the ability to drive platform improvements and integrations at scale. You will be responsible for the design, deployment, and operational excellence of industry-leading platforms such as Zoom and Zoom Phone, while leveraging cloud technologies like AWS to deliver resilient, secure, and innovative solutions.
Key Responsibilities: • Lead the engineering, deployment, and optimization of enterprise voice and video platforms across global regions. • Serve as a subject matter expert (SME) on tools such as Zoom and Zoom Phone. • Architect and implement voice/video solutions that align with business needs, security policies, and compliance requirements. • Collaborate with stakeholders across engineering, cybersecurity, risk, and vendor teams to deliver integrated, scalable solutions. • Oversee complex migrations, feature rollouts, lifecycle upgrades, and decommissioning of legacy systems. • Develop automation and tooling to improve reliability, observability, and efficiency (using Python, PowerShell, or similar). • Support cloud-based architecture and integration with platforms such as AWS, with a focus on resiliency and performance. • Provide tier-3 support, perform root cause analysis, and drive incident resolution and continuous improvement. • Maintain documentation, operational runbooks, and architectural diagrams.
Required Qualifications: • Bachelor's degree in Computer Science, Information Technology, or a related field. • 6+ years of relevant experience managing enterprise voice and video platforms. • Proven expertise with: o Zoom & Zoom Phone (including large-scale deployments) o Cisco Call Manager, Webex, Expressway o Adobe Connect • Strong scripting or development experience (e.g., Python, PowerShell, JavaScript). • Hands-on experience with AWS or other cloud platforms (e.g., Azure, GCP). • Excellent problem-solving and troubleshooting skills. • Strong communication skills and the ability to influence stakeholders at various levels. • Experience working in regulated or enterprise-scale environments.
Preferred Qualifications: • Industry certifications (e.g., CCNP Collaboration, AWS Certified Solutions Architect). • Experience with SIP routing, SBCs, voice gateways, and call analytics. • Exposure to compliance monitoring tools (e.g., Theta Lake, NICE, Verint). • Familiarity with the integration of collaboration tools with ITSM, directory services, and productivity platforms (e.g., Jira, ServiceNow, Office 365).
Qualified candidates should APPLY NOW for immediate consideration!Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.
PAY RANGE AND BENEFITS: Pay Range:$85 -$88/Hr. Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions: Named One of America's Best Employers for New Grads by Forbes (2024) Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025) One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024) One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics) Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023) One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024) AWS Advanced Tier Services Partner with 100+ certifications
Website: https://www.innovasolutions.com/
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed.Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Thank You! Team Innova Solutions
Position type: Contract to Hire Duration: 6+ Months
About the Role: We are seeking an Infrastructure Engineer to lead and support our Enterprise Voice and Video platforms, enabling seamless communication and collaboration across the firm. This role requires deep technical expertise in unified communications systems, a proactive approach to problem-solving, and the ability to drive platform improvements and integrations at scale. You will be responsible for the design, deployment, and operational excellence of industry-leading platforms such as Zoom and Zoom Phone, while leveraging cloud technologies like AWS to deliver resilient, secure, and innovative solutions.
Key Responsibilities: • Lead the engineering, deployment, and optimization of enterprise voice and video platforms across global regions. • Serve as a subject matter expert (SME) on tools such as Zoom and Zoom Phone. • Architect and implement voice/video solutions that align with business needs, security policies, and compliance requirements. • Collaborate with stakeholders across engineering, cybersecurity, risk, and vendor teams to deliver integrated, scalable solutions. • Oversee complex migrations, feature rollouts, lifecycle upgrades, and decommissioning of legacy systems. • Develop automation and tooling to improve reliability, observability, and efficiency (using Python, PowerShell, or similar). • Support cloud-based architecture and integration with platforms such as AWS, with a focus on resiliency and performance. • Provide tier-3 support, perform root cause analysis, and drive incident resolution and continuous improvement. • Maintain documentation, operational runbooks, and architectural diagrams.
Required Qualifications: • Bachelor's degree in Computer Science, Information Technology, or a related field. • 6+ years of relevant experience managing enterprise voice and video platforms. • Proven expertise with: o Zoom & Zoom Phone (including large-scale deployments) o Cisco Call Manager, Webex, Expressway o Adobe Connect • Strong scripting or development experience (e.g., Python, PowerShell, JavaScript). • Hands-on experience with AWS or other cloud platforms (e.g., Azure, GCP). • Excellent problem-solving and troubleshooting skills. • Strong communication skills and the ability to influence stakeholders at various levels. • Experience working in regulated or enterprise-scale environments.
Preferred Qualifications: • Industry certifications (e.g., CCNP Collaboration, AWS Certified Solutions Architect). • Experience with SIP routing, SBCs, voice gateways, and call analytics. • Exposure to compliance monitoring tools (e.g., Theta Lake, NICE, Verint). • Familiarity with the integration of collaboration tools with ITSM, directory services, and productivity platforms (e.g., Jira, ServiceNow, Office 365).
Qualified candidates should APPLY NOW for immediate consideration!Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.
PAY RANGE AND BENEFITS: Pay Range:$85 -$88/Hr. Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions: Named One of America's Best Employers for New Grads by Forbes (2024) Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025) One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024) One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics) Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023) One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024) AWS Advanced Tier Services Partner with 100+ certifications
Website: https://www.innovasolutions.com/
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed.Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Thank You! Team Innova Solutions